Cicero's Reviews 

596
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 129 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally fast delivery and the extremely careful packaging that keeps all delicate products completely safe and secure during transit. People also love the wonderful range of authentic items and the friendly, helpful communication provided by the team whenever order updates are needed. However, some people mentioned occasional delivery issues, such as couriers leaving parcels with neighbours instead of handing them over directly or experiencing minor transit setbacks. Shoppers deeply appreciate the prompt service and great value overall, but these occasional shipping hiccups are definitely worth keeping in mind before placing an order.

What people talk about most

Product

Clients share positive opinions on product quality, frequently praising the authentic selection and gorgeous... See more

Delivery service

Consumers find delivery service to be positive, highlighting fast shipping times and orders arriving promptly... See more

Service

People report positive experiences with service, highlighting efficient delivery and polite couriers.... See more

Quality

Customers expressed immense satisfaction with quality, highlighting the fantastic range of genuine Italian... See more

Order

Users describe positive interactions with order, highlighting the very easy ordering process and super quick... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Wonderful shop with access to lots of ingredients that remind me of my Italian Nonna's cooking when I was little. Wonderful communications team, who strive to keep you informed of any changes to order... See more

Rated 5 out of 5 stars

We received our order quickly and very well wrapped and packaged (so that even though the courier left the box on its side in our porch instead of the right way up, as indicated by the arrows on the p... See more

Rated 5 out of 5 stars

This was my first time shopping on line with Ciceros. It was so easy, I filled my basket with so many fabulous Italian products. One of my products had sold out and I got a lovely email explaining and... See more

Rated 5 out of 5 stars

I gave Cicero's a poor review a few months' ago, justifiably on that occasion. However, I went back and, since then, the service has been speedy and perfect, so it is only right that I give them a fi... See more


Company details

  1. #1 of 24 best companies in Supermarket

Information provided by various external sources

Cicero's is the online Italian supermarket. Shop from thousands of authentic Italian products, including regional pastas, healthy olive oils and rich tomato sauces, at great prices sourced from Italy and have them delivered to London and all over UK wit...


Contact info

4.9

Excellent

TrustScore 5 out of 5

596 reviews

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4.9

All reviews

(596)

129 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Speedy orders. Great selection

My order was dispatched really quickly and the products were great. Only thing that I would mention is one of the items had quite a short shelf life on it and I would have expected it to have longer left as it was a store cupboard / sweet item. Other than that, great experience and will definitely be shopping again.

1 May 2025
Rated 5 out of 5 stars

Received my very first order and had issue resolved immediately with no fuss.

Received my very first order. One item arrived damaged but as soon as I called I spoke to DENISA ANTONUCCI and she was amazing. Very apologetic and straight away sent a replacement for the very next day. Arrived perfect and on time.

I would highly recommend Cicero’s to all and will 100 percent be ordering again.

I ordered the Taste of Sicily Seafood in Olive oil the 1KG and it was fantastic.

Many many thanks.

John.

30 April 2025
Unprompted review
Rated 5 out of 5 stars

Very attentive

Very attentive, professional and punctual. On receiving my order and finding that part of my order contained articles they’d run out of, immediately called me offering alternative or for me to cancel part or whole order which they would refund me for. Having cancelled part of the order they called me straight back stating that one of the employees would give up part of his order which I was very thankful for a this was a gift for someone else. Thank you Cicero for making that person very happy!

12 April 2025
Rated 5 out of 5 stars

Amazing

The food and all the products was correctly close it and separated between them! Everything it’s amazing! I did the order Sunday and Tuesday I received the pack! A good company, with good prices and very good quality!

6 April 2025
Rated 5 out of 5 stars

Honestly I can't recommend them enough

Honestly I can't recommend them enough. I was a bit sceptical at the beginning, when you order online you don't always know what to expect but the products came nicely packed and they were absolutely amazing,everyone was impressed with the colombe as they were ordered as Easter gifts for my son's teachers.

23 March 2025

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