Ci - really good dog food Reviews 

728
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Looking at 58 reviews, reviewers overwhelmingly had a great experience with this company. Consumers note that the products are of exceptional quality, offering a wonderful variety of flavors that keep dogs excited and healthy. Pet owners consistently share that the food effectively helps animals with sensitive stomachs, allergies, and special dietary requirements. Some people also felt that the delivery service is remarkably prompt, with parcels frequently arriving safely the very next day. Buyers appreciate the seamless online ordering experience and the thoughtful little extras included in every package. Reviewers frequently mention the helpful guidance provided when choosing the ideal nutrition for individual pets.

What people talk about most

Product

Customers report deep satisfaction with the product, highlighting the high quality and great choice of... See more

Quality

People report positive experiences with quality, expressing high satisfaction with the nutritional value and... See more

Delivery service

Customers consistently note positive experiences with delivery service, highlighting that parcels typically... See more

Service

Reviewers consistently share positive feedback about service, highlighting fast delivery and high product... See more

Order

Clients share positive opinions on order, highlighting swift and prompt delivery that frequently arrives the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have been purchasing from this company for several years now. Within 5 minutes of placing my order DPD notified me they were expecting the parcel and it was delivered the following day. Could not a... See more

Company replied

Rated 5 out of 5 stars

Fabulous customer service!!! Phoned for advice re food for my dog with IBS/IBD/gastric issues. They couldn't have been more helpful - gave advice and recommended a couple of kibbles that would likel... See more

Company replied

Rated 5 out of 5 stars

My dog absolutely loves the Tickety Boo Range of Ci Foods .. and when it says Tickety Boo - Kickable Poo - it really means it (a doddle to pick up)! Great range of flavours and the ability to choose d... See more

Company replied

Rated 5 out of 5 stars

Millie suffers from allergies and this food is perfect for reducing the symptoms. She has a sensitive stomach and it is now much easier to pick up her poo! She loves the beef flavour. Quick delivery

Company replied


Company details

  1. #4 of 98 best companies in Animal feed shop
  2. #4 of 260 best companies in Pet shop
  3. #3 of 161 best companies in Pet Care Store

Written by the company

We deliver really good, affordable, 100% natural dog food & treats to canny dog-owners who are looking beyond the bigger brands for better quality, service & value - we do it quickly too!


Contact info

5.0

Excellent

TrustScore 5 out of 5

728 reviews

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Asks customers to review

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5.0

All reviews

(728)

58 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

good advice, happy dog

Staff really helpful and gave good advice . My dog has a severe gluten allergy and has been well since starting on Tickety Boo. She seems to like the different flavours too.

26 August 2025
Ci - really good dog food logo

Reply from Ci - really good dog food

Thanks for reviewing Sue - we're so pleased the Tickety Boo is working out well xx

Rated 5 out of 5 stars

What an absolute game changer this food…

What an absolute game changer this food has been for my 2 rescue dogs, one of which has numerous sensitivities.
Have now lost count of the number of different diets we have tried over a 4 year period, but having now found the Tickety Boo range ( courtesy of a lovely helpful staff member), we are really over the moon that both dogs not only love this food but look the healthiest they have ever been.
The customer service is brilliant and delivery is amazing. Ordered one day, delivered the next day.
Cant recommend this company and their foods highly enough.

2 September 2025
Unprompted review
Ci - really good dog food logo

Reply from Ci - really good dog food

Thanks so much for your lovely review, Su - we're delighted the Tickety Boo is working out so well 😁

Rated 5 out of 5 stars

ci food

The staff have been very helpful and food for smokey has arrived very quickly

23 July 2025
Ci - really good dog food logo

Reply from Ci - really good dog food

Thanks for reviewing Natalie - we really appreciate it 😊

Rated 5 out of 5 stars

C I Really Good Dog Food

As always great service, ordered Monday had items Tuesday. Always amazing food. And lovely people to do business with.

Thankyou.😉❤️

23 July 2025
Ci - really good dog food logo

Reply from Ci - really good dog food

Thanks so much for your review Wendy - we really appreciate it 😊

Rated 5 out of 5 stars

Easy to order and arrived quickly

Easy to order and arrived quickly. Dog was really excited when box arrived, he could smell all the yummy food treats and has loved all of them.

22 May 2025
Ci - really good dog food logo

Reply from Ci - really good dog food

Thanks so much for your review Nikki - delighted to hear that your pooch is enjoying his goodies!

Rated 5 out of 5 stars

Outstanding dogfood company

Ci provide excellent dog food and what is probably the best customer service I have ever experienced. My dog loves the food and I love the service.

23 June 2025
Ci - really good dog food logo

Reply from Ci - really good dog food

Thanks so much for your review - we really appreciate it xx

Rated 5 out of 5 stars

Great company to deal with

Great company to deal with, reliable prompt delivery and dog very happy with the food!

23 June 2025
Ci - really good dog food logo

Reply from Ci - really good dog food

Thanks for reviewing James - so glad your pooch is enjoying the food xx

Rated 5 out of 5 stars

Very helpful when I needed advice.

I was looking for advice as needed to change my dogs food to a kidney friendly diet. I was sent some free samples to try before I ordered. Have now places 2 orders and both arrived very quickly. The last order even had a free toy.

23 June 2025
Ci - really good dog food logo

Reply from Ci - really good dog food

Thanks so much for reviewing Kim - we really appreciate it 😊

Rated 5 out of 5 stars

I have been using CI dog food for a few…

I have been using CI dog food for a few months now and am delighted with purchases and excellent service I have received . My dogs love the tickety boo range . My little rescue was always fussy and never finished her food but not happened since she started on this food . Always delivered on time or earlier than stated. Kept up to date on delivery progress. Would recommend and have done so to friends and family.

27 May 2025
Ci - really good dog food logo

Reply from Ci - really good dog food

Thanks so much for reviewing Fiona - we're delighted to hear your girl is eating with gusto these days!

Rated 5 out of 5 stars

Great Welsh company with very good…

Great Welsh company with very good quality dog treats. Training has been so much easier because our dog is crazy for the venison sausages which we cut up to use as training treats and he loves the fish skins too.

18 June 2025
Unprompted review
Ci - really good dog food logo

Reply from Ci - really good dog food

Thanks so much for taking the time to review Sharon - we're really grateful xx

Rated 5 out of 5 stars

Fast service

Fast service, excellent product

27 May 2025
Ci - really good dog food logo

Reply from Ci - really good dog food

Thanks for taking the time to review Sally - we really appreciate it 😊

Rated 5 out of 5 stars

Excellent delivery

Excellent delivery. Dogs love the quality food

27 May 2025
Ci - really good dog food logo

Reply from Ci - really good dog food

Thanks for taking the time to review Mike, we really appreciate it - so glad the dogs are enjoying 😊

Rated 5 out of 5 stars

Excellent company.

CI dog food is a really good company which offers excellent products and outstanding customer service. They gave me samples to try with my very picky miniature poodle and it seems like very good quality food. Finding a new food for my dog is a tricky process but I am really hopeful now that we have found CI Dog Food. Thanks again.

1 May 2025
Unprompted review
Ci - really good dog food logo

Reply from Ci - really good dog food

Thanks so much for you review Hanon - we really hope things are working out well x

Rated 5 out of 5 stars

Ci is a fantastic company

Ci is a fantastic company. Great food, great customer service, great ethics. And they often include a free toy which is awesome ☺️

24 April 2025
Ci - really good dog food logo

Reply from Ci - really good dog food

Thanks so much for taking the time to review Ruth - we really appreciate it 😊 xx

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