Frequently order from Cigars.co.za and every order has been delivered on time (or even before). My last order they notified me about a stick not being in stock and asked if they could replace it wi... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The order and delivery were very smooth and straightforward. I love the packaging as it preserves the cigars very well. Cigars were incredibly smooth — earthy on the nose, caramel on the draw, and lea... See more
Company replied
So far the best cigar retailer I have found in South Africa. Good selection of cigar brands (although I would love it if they would consider stocking Camacho especially the Connecticut Toros). The cig... See more
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Ordering was easy, had an issue with payment (me being the issue, not their website), they followed up and assisted me. They then followed up again as soon as they realised they were out of stock of t... See more
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Company details
Written by the company
Cigars.co.za is South Africa’s leading specialist in premium cigars, offering one of the biggest curated selections available in the country. Our focus is on quality, authenticity, and consistency, supported by a knowledgeable team passionate about helping customers at every stage of their cigar journey. All cigars are stored in professionally managed humidors, maintained at optimal temperature and humidity to ensure that every cigar reaches you in perfect condition. PedroPortia Cigar & Champagne Lounge in Fourways is the flagship lounge associated with our online offering, providing a sophisticated, welcoming environment to enjoy our cigars on‑site. The lounge features an extensive walk‑in humidor, a premium bar selection, and attentive service, making it an ideal setting for both relaxed visits and special occasions. Together, Cigars.co.za and PedroPortia combine expert online service with a high‑end lounge experience, positioning us as a trusted destination for cigar lovers across South Africa.
My promise to you
Written by the company
- You will get the best kept cigars in the fastest way possible!
- All our cigars are kept in a temperature and humidity controlled warehouse. With no delays, as everything you see is in stock, together with a courier company that is proven to be the fastest, you will get your cigars before you can say: supercalifragilisticexpialidocious
Our shipping promise
Same day and next day deliveries
JNB / PTA area same day delivery on orders completed before 10am. The rest of South Africa, all orders are delivered the following working day. (Rural areas can take 2-3 days extra)
Contact info
PedroPortia Cigar Lounge, The Gantry Lifestyle Center, Cnr Witkoppen and The Straight av, 2021, Fourways, South Africa
- 0713518820
- Smoke@cigars.co.za
- cigars.co.za
4.9
Excellent
858 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Perfect product & service
Lovely service, fast delivery and loved my blue cigar box as packaging! Very much a happy customer
8 February 2026
Reply from Cigars.co.za
Thank you so much Stella! Much appreciated!
10/10
Cigars were with the courier at the day of order, delivery at Knysna just two days later. Can't be better.
Packaging was safe and humidified, not too much waste.
Overall: 10/10
16 February 2026
Reply from Cigars.co.za
Thank you so much for the awesome review Jurgen! Much appreciated
Beyond Excellence
Great site to visit
Helpfull info about every product
Fast delivery
Will visit the store and lounge very soon
10 February 2026
Reply from Cigars.co.za
Thank you so much Hendrik! Looking forward to have you at our lounge!
Reply from Cigars.co.za
Thank you so much for the awesome review Serena!
Very helpful people at the business ! I asked Pedro for some help regarding…
I asked Pedro for some help regarding choice of cigars and immediately received a list of choices to my liking. The products i ordered were delivered within a few days to my door and were exactly what i was looking for.
10 February 2026
Reply from Cigars.co.za
Thank you so much for the awesome review Paul! Much appreciated !!
Reply from Cigars.co.za
Thank you so much for the awesome review Collis! Much appreciated
Friendly and professional with a great…
Friendly and professional with a great product range.
Exceptional service, highly recommended.
2 February 2026
Reply from Cigars.co.za
Thank you so much for the awesome review Darrel!
Flawless!
Flawless!
I placed the order at about 10pm, the cigars were in my hands around lunchtime the next day. I really like the website too. Being relatively new to smoking, I bought cigars I haven't tried before with confidence.
Well done guys!
28 January 2026
Reply from Cigars.co.za
Thank you so much for the awesome review Alan! Much appreciated!!
Excellent cigar store
Order was processed and delivered quickly. Cigars were in excellent quality and were neatly packaged in a humidor bag. Will order again from them for a special occasion.
25 January 2026
Reply from Cigars.co.za
Thank you so much for the awesome review!
The usual excellent service
The usual excellent service - delivered within 3 days of order being placed. Cigars.co.za and The Courier Guy - excellent partnership
24 January 2026
Reply from Cigars.co.za
Thank you so much for the awesome review John!
Reply from Cigars.co.za
Thank you so much for the awesome review! Much appreciated!
Great communication and quick delivery
7 January 2026
Reply from Cigars.co.za
Thank you for the awesome review Lyndon!
Reply from Cigars.co.za
Thank you for an awesome review!
Reply from Cigars.co.za
Thank you for an awesome review !!
The delivery was quick did not take…
The delivery was quick did not take more than 5 days
3 January 2026
Reply from Cigars.co.za
Hi Karabo, the order was delivered same day. You placed an order on Saturday, and on Monday it was sent out and delivered. So in reality it didn’t take more than 1 day!! All shipments are done during working days.
Super fast delivery
Super fast delivery. Contents well protected and shipped with humidity control.
20 December 2025
Reply from Cigars.co.za
Thank you so much for the great review Gibran! Highly appreciated it!
Great experience
Quick delivery, and the Cohiba came in its own cigar box, which I thought was a really nice touch. I also really appreciated that the cigar came in an air seal bag to retain freshness. Will order again for sure.
19 December 2025
Reply from Cigars.co.za
Thank you so much for your great review! Always a pleasure!
Reply from Cigars.co.za
Thank you so much for the great review Quinton!
Lightening-fast delivery as always
Lightening-fast delivery as always. Exceptionally well packaged as always. It breaks my heart that I haven't more money to spend with you guys!
29 December 2025
Reply from Cigars.co.za
Ahahah great review ! Thank you so much Khosi! =)
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