CiggiesWorld Reviews 247

TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

Well everything is safe and honest help and answers is there when needed it sure fun to order from there many thanks and wish good in business, but still hope if choise is more but what you see is re... See more

Rated 1 out of 5 stars

Afraid they may be involved in 'selective' scamming now. A real shame, because it's an excellent business. Bank transfer was instantaneous, sent them prove of payment and bank record. receive gen... See more

Rated 5 out of 5 stars

Very sketchy at first, I had to use zelle bank to bank instant transfer. Emailed customer service after payment, they respond pretty quick, within 30 min, I felt better after that. Recieved my order i... See more

Rated 5 out of 5 stars

I've ordered from Ciggies World 4 times now. Never had a bad experience. My most recent order got lost by USPS after sitting in a sorting facility for over a month, but thats the fault of USPS. Jeff... See more

4.5

Excellent

TrustScore 4.5 out of 5

247 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

DO NOT ORDER TO AUSTRALIA

Your packages WILL get seized. I placed my order in January 5th and haven't received anything 68 days later.
Rated 5 stars as shipping was prompt and left the country on time - communication was also excellent - no fault of CiggiesWorld that customs seized the package.

11 March 2020
Unprompted review
Rated 5 out of 5 stars

TOBACCO WILL BE SEIZED AT AUSTRALIA…

TOBACCO WILL BE SEIZED AT AUSTRALIA BORDER
Every pack I ordered was seized at the Australian border. I have given 5 stars because ordering was easy, payment was easy and orders were sent and on time. Its just that they were seized at it is of no fault to Ciggiesworld.

25 February 2020
Unprompted review
Rated 5 out of 5 stars

Amazing Selection & Tremendous Customer Service

I was cautious about ordering from CiggiesWorld; the reviews were stellar and they had something I really wanted.

The selection was amazing, the ordering process was quick, payment was easy, and shipping was faster than estimated. Customer service was prompt and kind.

I plan to order from them again soon, and they have a customer for life!

19 February 2020
Unprompted review
Rated 5 out of 5 stars

Hey everyone from Canada i need your…

Hey everyone from Canada i need your help!!!!
i ordered from Ciggies World (my order is not shipped yet). I bought clove cigarettes that are going to be shipped from Indonesia. I live in the province of Quebec in Canada.

Update

i reached out to Jeff who gives excellent customer care about that and he held off my order and gave me a link about Canada trade agreements. Canada does not have a trade agreement with Indonesia yet so i asked him to cancel my order and to get a reimbursement. Of course for Canadians who don’t mind paying duties border taxes + province taxes go right ahead and buy!!!!

18 February 2020
Unprompted review
Rated 5 out of 5 stars

I ordered 2 Marlboro Reds and 1 Camel…

I ordered 2 Marlboro Reds and 1 Camel Non filter. They were both in excellent condition and 2 of the best smokes i've ever had. My delivery was delayed due to a flooding in Jakarta but Ciggiesworld was open about this and ready to answer any questions I had.

Definitely ordering from them again

20 January 2020
Unprompted review
Rated 5 out of 5 stars

Far Far away but it's like Xmas everytime!

Having ordered a wide variety of items off their website multiple times. Even dealt with lost packages that just didn't quite make it to my home. Contacted customer service and they were more than happy to help with re-shipment. And just when one think it couldn't get any worse.... the re-shipment had to be re-shipped again but with added bonuses.

Although some of the products seem to be lighter than I thought but hey it's always a great place to stop to try new things or just keep buying my go-to products :)

Definitely recommend everyone that wants a good source of tobacco from South East Asia to try this place.

15 November 2019
Unprompted review
Rated 5 out of 5 stars

Great Customer Service

Ciggiesworld offers a variety of cigarettes from all over the world. I have made three orders and had no issues. The customer service is great! They reply emails very fast.

However if you are ordering from Canada DO NOT try your luck picking "concealed" shipping method. It's gonna save you a huge amount of headache. Your cigarettes are still likely be taxed and it's gonna take forever to receive the delivery notice with tax invoice. (took a month for my last order) With tracked method you will also get taxed but at least you know where your package is.

8 October 2019
Unprompted review
Rated 5 out of 5 stars

I have been extremely satisfied doing…

I have been extremely satisfied doing business with CiggiesWorld. They always provide excellent customer service & communication about my orders, and process the orders to ensure very fast deliveries. In my opinion they go out of their way to make their customers happy. I highly recommend them! If there were an option to give them ten stars I would be entirely happy to Try them and see for yourself—you’ll be happy that you did!

4 October 2019
Unprompted review
Rated 5 out of 5 stars

Very very good

Very very good
Delivery arrived even quicker than expected; all products had a fantastic taste and I emailed the company after my order arrived because I forgot what one of the products was and they replied very promptly
very happy with service and product :)

30 September 2019
Unprompted review
Rated 5 out of 5 stars

Amazing customer service !

Amazing customer service !! My transaction was very easy, customer service walked me through my payment, sent tracking number. Ciggarettes arrived well packaged with two little gifts inside which was a nice personal touch. I was very skeptical about using the internet for a cigarette purchase and I don’t always trust reviews. However I am happy to say everything was perfect and I will definitely be doing business again. Thank you.

28 September 2019
Unprompted review

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