I have an issue with my first buy on a ford fiesta so i did returned it. However i still, consider buying it again from Cinch because of the wonderful customer service.. if you need assistance theyr... See more
Company replied
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Actually it all went well, but I was disappointed that when the car arrived it had paint overspray on the o/s front tyre that was not shown in the gallery close up picture of that wheel. Couldn't seem... See more
Company replied
Absolutely excellent service! From finding a series of cars in their website to test driving them at the local warehouse. The staff were friendly and helpful. The whole process was incredibly smooth,... See more
Company replied
It was an easy experience working with Cinch to buy my car and sort out extra cover and protection. Delivery of the vehicle was not looking so promising but thanks massively to Tony, the delivery driv... See more
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Company details
- #83 of 91 best companies in Car dealer
Written by the company
Buy a quality used car your way. We take the faff out of buying a car – browse online or test drive and buy The One in-store in Corby . You always get a 14-day money back guarantee and a 90-day warranty with cinch. Drive your car away the same day when you buy outright in-store. Alternatively, choose home delivery or collection from over 100 convenient locations. Your options don't stop there – you can buy outright or pay on finance. And you can part-exchange your old car to save on your next one. Our expert technicians perform thorough checks to make sure only the highest quality motors make the cut. Plus, all of our cars have at least six months' MOT and a recent service, so you can enjoy your car straight away when you cinch it.
Written by the company
Contact info
Geddington Road, NN18 8AA, Corby, England, United Kingdom
- 0333 015 4101
4.1
Great
3k reviews
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Exceptional transfer experience!
They process was so easy and the delivery and transfer were exceptional. Richie who dropped my new car and collected my old one was so friendly, clear and efficient. Would definitely recommend Cinch for the whole process but would have recommended on the experience with Richie in itself.
18 July 2026
Unprompted review
Reply from cinch - Corby Warehouse
Thank you for your 5-star review.
Your feedback means a lot to us, and we truly appreciate you choosing cinch.
If you ever need anything in the future, our team is always happy to help.
Kind regards,
cinch - Customer Experience Team
We have had the car for a week and up…
We have had the car for a week and up to now very pleased with service hope it continues
12 July 2026
Reply from cinch - Corby Warehouse
Thank you for your 5-star review.
Your feedback means a lot to us, and we truly appreciate you choosing cinch.
If you ever need anything in the future, our team is always happy to help.
Kind regards,
cinch - Customer Experience Team
Very good service from start to finish
Very good service from start to finish. I collected my car from Corby. The two guys I had contact with there were excellent, very polite and helpful. The only gripe I had was that the hybrid battery wasn’t charged and the petrol tank was less than 10% full. I had to refill on the way home.
17 July 2026
Unprompted review
Reply from cinch - Corby Warehouse
Thank you for your 5-star review.
Your feedback means a lot to us, and we truly appreciate you choosing cinch.
If you ever need anything in the future, our team is always happy to help.
Kind regards,
cinch - Customer Experience Team
Our first experience of using Cinch
Our first experience of using Cinch was very well managed, instructions were clear, trade-in value for our old car was as expected from a motor dealer and the delivery driver went way beyond expectations to ensure our new car was delivered within the stated time window.
The handover was quick and efficient.
Our new car was exactly as described on thier website and we are delighted with it.
We would definitely use Cinch again.
15 July 2026
Unprompted review
Reply from cinch - Corby Warehouse
Thank you for your 5-star review.
Your feedback means a lot to us, and we truly appreciate you choosing cinch.
If you ever need anything in the future, our team is always happy to help.
Kind regards,
cinch - Customer Experience Team
Reply from cinch - Corby Warehouse
Thank you for your 5-star review.
Your feedback means a lot to us, and we truly appreciate you choosing cinch.
If you ever need anything in the future, our team is always happy to help.
Kind regards,
cinch - Customer Experience Team
Reply from cinch - Corby Warehouse
Thanks for leaving us a review.
Your feedback means a lot to us.
Our aim is to provide a 5-star service and we’re sorry to hear we didn’t quite hit the mark. We’ll use the information you’ve provided to continue to improve our service.
Kind regards,
cinch - Customer Experience Team
From start to finish excellent..kept up…
From start to finish excellent..kept up to date with everything,very helpful on phone,,when collecting the car very smooth no waiting about
12 July 2026
Reply from cinch - Corby Warehouse
Thank you for your 5-star review.
Your feedback means a lot to us, and we truly appreciate you choosing cinch.
If you ever need anything in the future, our team is always happy to help.
Kind regards,
cinch - Customer Experience Team
Reply from cinch - Corby Warehouse
Thank you for taking the time to leave a review for us.
We do appreciate all the feedback we receive and we’ll use the information you’ve provided to continue to improve our service.
Kind Regards,
cinch - Customer Experience Team
Reply from cinch - Corby Warehouse
Thank you for your 5-star review.
Your feedback means a lot to us, and we truly appreciate you choosing cinch.
If you ever need anything in the future, our team is always happy to help.
Kind regards,
cinch - Customer Experience Team
Reply from cinch - Corby Warehouse
Thank you for your 5-star review.
Your feedback means a lot to us, and we truly appreciate you choosing cinch.
If you ever need anything in the future, our team is always happy to help.
Kind regards,
cinch - Customer Experience Team
Staff were great
Staff were great, I had an issue with an oil light when I first started the car. It was taken to the workshop and they discovered a small oil leak which was fixed there and then. Great service!
12 June 2026
Reply from cinch - Corby Warehouse
Thank you for your 5-star review.
Your feedback means a lot to us, and we truly appreciate you choosing cinch.
If you ever need anything in the future, our team is always happy to help.
Kind regards,
cinch - Customer Experience Team
Today we received a delivery from
Today we received a delivery from Robert from cinch of our new Hyundai Tucson. We couldn’t be happier and the delivery process was so easy. Robert was friendly helpful and informative and offered us support with anything we needed. Thanks so much!
16 July 2026
Unprompted review
Reply from cinch - Corby Warehouse
Thank you for your 5-star review.
Your feedback means a lot to us, and we truly appreciate you choosing cinch.
If you ever need anything in the future, our team is always happy to help.
Kind regards,
cinch - Customer Experience Team
Kevin was really helpful and showed me…
Kevin was really helpful and showed me all the things I needed to know
16 July 2026
Unprompted review
Reply from cinch - Corby Warehouse
Thank you for your 5-star review.
Your feedback means a lot to us, and we truly appreciate you choosing cinch.
If you ever need anything in the future, our team is always happy to help.
Kind regards,
cinch - Customer Experience Team
Easy to buy but nerve-wracking paying…
Easy to buy but nerve-wracking paying large cash payments online for something untried. Not for the feint-hearted. Coupled with the 14 day returns guarantee and the fact I was allowed to split payment methods helped though to benefit from credit card protections. The delivery was good (a bit expensive) but the delay between paying and actually having the car seemed long. All in all it was a cinch though.
16 July 2026
Reply from cinch - Corby Warehouse
Thank you for your 4-star review.
Your feedback means a lot to us, and we truly appreciate you choosing cinch.
If you ever need anything in the future, our team is always happy to help.
Kind regards,
cinch - Customer Experience Team
Very straightforward transaction staff…
Very straightforward transaction staff very helpfull when problem transfering the amount . Car arrived on time as arranged clean tidy I have now received record of recent MOT. by email .. All instructions etc by email were explained and clear.
Very satisfied with the company and so pleased with my new car .
14 July 2026
Reply from cinch - Corby Warehouse
Thank you for your 5-star review.
Your feedback means a lot to us, and we truly appreciate you choosing cinch.
If you ever need anything in the future, our team is always happy to help.
Kind regards,
cinch - Customer Experience Team
Disgusting vehicle has warning lights…
Disgusting vehicle has warning lights on and now has to go to marshals
16 July 2026
Reply from cinch - Corby Warehouse
Thank you for taking the time to leave a review for us.
We do appreciate all the feedback we receive and we’ll use the information you’ve provided to continue to improve our service.
Kind Regards,
cinch- Customer Experience Team
good customer service and good…
good customer service and good communication from pardeep!
16 July 2026
Unprompted review
Reply from cinch - Corby Warehouse
Thank you for your 5-star review.
Your feedback means a lot to us, and we truly appreciate you choosing cinch.
If you ever need anything in the future, our team is always happy to help.
Kind regards,
cinch - Customer Experience Team
Easy process and updated all the way
Easy process and updated all the way. Very fair price for my part exchange. Delighted with the new car
15 July 2026
Reply from cinch - Corby Warehouse
Thank you for your 5-star review.
Your feedback means a lot to us, and we truly appreciate you choosing cinch.
If you ever need anything in the future, our team is always happy to help.
Kind regards,
cinch - Customer Experience Team
How efficient they are
From start to finish they were brilliant. Answered all my questions within minutes.
15 July 2026
Reply from cinch - Corby Warehouse
Thank you for your 5-star review.
Your feedback means a lot to us, and we truly appreciate you choosing cinch.
If you ever need anything in the future, our team is always happy to help.
Kind regards,
cinch - Customer Experience Team
After I expressed interest in the car
After I expressed interest in the car, the first thing they focused on was completing the payment. They offered to provide some petrol because there was very little fuel left in the vehicle, but this was never given, as they later said the staff had already left.
When collecting the vehicle, they showed little interest in assisting with the necessary legal requirements, particularly arranging insurance. Since we had travelled all the way from London to Corby to collect the car, I expected better support. After spending several hours there, I had to arrange my own insurance before I could legally drive the vehicle home.
In addition, there was no proper key handover or explanation of the vehicle's features and documentation. Purchasing a vehicle is a significant milestone and a dream for many people, so I expected a more professional and customer-focused experience.
14 July 2026
Reply from cinch - Corby Warehouse
Thanks for leaving us a review.
Your feedback means a lot to us.
Our aim is to provide a 5-star service and we’re sorry to hear we didn’t quite hit the mark. We’ll use the information you’ve provided to continue to improve our service.
Kind regards,
cinch - Customer Experience Team
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