Circular1 Health Reviews 2,719

TrustScore 4 out of 5

4.2

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Rated 3 out of 5 stars

Website booking reasonably easy, phone call to Mia very helpful and problem resolved very well by Terry, however multiple mistakes by Amy at Barrow eg. Although me and my wife share same surname my em... See more

Company replied

Rated 5 out of 5 stars

Kevin, the circular health advisor met us at the door and explained the process, ensuring we were kept informed about what will happen next. He has such a caring attitude towards my elderly mum and my... See more

Company replied

Rated 5 out of 5 stars

We attended so our 2 year old could have a PCR test done prior to our holiday. We were seen by Joe and he was absolutely amazing with our little boy. He was very personable, yet professional. He made... See more

Company replied

Rated 5 out of 5 stars

I ordered Antiflow Covid 19 piece of mind tests set of 5. The price is reasonable and competitive with other companies selling the same product. The delivery was fast in less than 48 hours. I used the... See more

Company replied

Company details

  1. Health consultant

Written by the company

Your Proactive Health Partner. Circular1 Health is a revolutionary testing company, born out of the COVID-19 crisis, having supported critical businesses which must remain operational by necessity and nature, such as the nuclear, defence and energy sectors. These highly regulated sectors have opted for the Circular1 Health workforce screening service, due to our commitment to the highest possible levels of accuracy and quality, providing peace of mind for our clients. Circular1 Health is expanding its scope into a wider range of diagnostic and clinical health services, including testing for other respiratory viruses, immunity to vaccines and antibody testing, drug and alcohol testing, and diagnostics for issues relating to diabetes, menopause and other health challenges. Our aim is to partner with organisations that wish to protect and assist their workforces to come back to work safely and be well at work.


Contact info

4.2

Great

TrustScore 4 out of 5

3K reviews

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Rated 1 out of 5 stars

Not delivered.

20 February 2022
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Reply from Circular1 Health

Good Morning Laurence, I'm sorry to hear of the experience you have had using our service. I can see you previously ordered with us in March of this year and at such time we used a different fulfillment service for our orders. Since then, we have taken measures to improve this and have taken our fulfillment in house. If you wish for another kit to be sent out, please contact our customer service team at customerservice@circular1.com or you can reach us on 08007999751. Again, my apologies this has not arrived with you but we will do what we can to rectify this for you. I hope you have a nice day. Many Thanks, Grant

Rated 5 out of 5 stars

Helpful and an easy to use company

Helpful and an easy to use company. Thank you Circular1.

9 May 2022
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Reply from Circular1 Health

Good evening Frances, thank you for your review and kind words, we truly appreciate the feedback. Have a wonderful evening. Many thanks, Terri-Anne

Rated 5 out of 5 stars

Truth is this shaver is a gift and…

This Hush trousers doesn't suit me unfortunately and will be returned. However, it is made from good quality denim and would look lovely on someone younger. Not me.

14 November 2022
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Reply from Circular1 Health

Good Morning, Thank you for your review! While we think you may have confused us with another company as we don't offer shavers among our products, we appreciate you taking the time to review us none the less. I hope you have a nice day! Many Thanks, Grant

Rated 5 out of 5 stars

Very efficient supervised test in a…

Very efficient supervised test in a Rome hotel room

12 May 2022
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Reply from Circular1 Health

Good morning Ian. Thank you for your review and feedback on our supervised zoom antigen tests, we truly appreciate it. Have a wonderful weekend. Many thanks, Terri-Anne

Rated 5 out of 5 stars

quick and easy

quick, easy and effective

12 March 2022
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Reply from Circular1 Health

Good morning Muhammad. Thank you for your review, we appreciate the feedback. Kind Regards, Terri-Anne

Rated 5 out of 5 stars

Brilliant staff

Brilliant staff, easy to order,results fast

23 May 2022
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Reply from Circular1 Health

Good morning Linda. Thank you for your review and kind words. We appreciate the feedback. Many thanks, Terri-Anne

Rated 4 out of 5 stars

Quick

I was very happy with the product.

4 July 2022
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Reply from Circular1 Health

Good evening Miss Moncur-Byrne. Thank you for your review, we truly appreciate the feedback. Kind Regards, Terri-Anne

Rated 5 out of 5 stars

Polite staff

Polite staff, friendly, professional without being too formal. Quick & easy procedure.

8 November 2022
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Reply from Circular1 Health

Good afternoon Vivian. Thank you for your review and feedback on our service. Have a wonderful evening. Many thanks, Terri-Anne

Rated 5 out of 5 stars

I have ordered PCR test which arrived…

I have ordered PCR test which arrived on time. I also have received my certificate of recovery online, hassle free. Very pleased with the ease of the process overall

8 July 2022
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Reply from Circular1 Health

Good afternoon Anca. Thank you for your review and feedback, we truly appreciated it. Have a wonderful weekend. Many thanks, Terri-Anne

Rated 5 out of 5 stars

The service was good

The service was good. I had no issues at all. It was straightforward.

15 December 2021
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Reply from Circular1 Health

Good afternoon, thank you for your review and feedback. Have a wonderful weekend. Kind Regards, Terri-Anne

Rated 5 out of 5 stars

No fuss

No fuss, job done

3 March 2022
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Reply from Circular1 Health

Good afternoon Lee, thank you for your review. Have a wonderful weekend. Many thank, Terri-Anne

Rated 1 out of 5 stars

Absolute terrible service

Absolute terrible service, never got my results so couldn't go on holiday. Cheers

23 November 2021
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Reply from Circular1 Health

Good afternoon Ashley. Thank you for your review. I can confirm your test was registered on our portal on 27/11/2021, however it never reached our lab to be tested. Once a test reaches our lab you will recieve an email from us that it has been unpacked. Please could you email us on customerservice@circular1.com and we can resolve this outstanding issue for you. Many thanks, Terri-Anne

Rated 5 out of 5 stars

Faultless

Faultless, friendly staff , walked straight in without queuing.
Well done.

8 November 2022
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Reply from Circular1 Health

Good afternoon Dave. Thank you for your review and feedback, it is truly appreciated. Kind Regards, Terri-Anne

Rated 5 out of 5 stars

Fast, efficient and value-for-money

Fast, efficient and value-for-money service. Will use them again.

6 October 2022
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Reply from Circular1 Health

Good evening Tom. Thank you for your review and feedback. We truly appreciate it. Have a wonderful evening. Kind Regards, Terri-Anne

Rated 5 out of 5 stars

I attended the surgery and had an…

I attended the surgery and had an excellent experience with the gp. He was considerate and helpful and very knowledgeable.

11 November 2022
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Reply from Circular1 Health

Good afternoon Andrew. Thank you for your review and feedback, we truly appreciate it. Have a wonderful evening. Kind Regards, Terri-Anne

Rated 1 out of 5 stars

Inappropriate email

You're sending me an email for review. I've not accessed your services.

14 November 2022
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Reply from Circular1 Health

Good morning Michael, thank you for getting in contact. Sorry if you have received the email inappropriately. The review invitation is for our covid testing. My understanding is BAE use our service, either for work purposes or family and friends, and we kindly asking for feedback on our services. Have a wonderful day. Kind Regards, Terri-Anne

Rated 5 out of 5 stars

Received good service

30 October 2022
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Reply from Circular1 Health

Good evening Saeed. Thank you for your review, we truly appreciate it. Many thanks, Terri-Anne

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