Circular1 Health Reviews 2,719

TrustScore 4 out of 5

4.2

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Rated 3 out of 5 stars

Website booking reasonably easy, phone call to Mia very helpful and problem resolved very well by Terry, however multiple mistakes by Amy at Barrow eg. Although me and my wife share same surname my em... See more

Company replied

Rated 5 out of 5 stars

Kevin, the circular health advisor met us at the door and explained the process, ensuring we were kept informed about what will happen next. He has such a caring attitude towards my elderly mum and my... See more

Company replied

Rated 5 out of 5 stars

We attended so our 2 year old could have a PCR test done prior to our holiday. We were seen by Joe and he was absolutely amazing with our little boy. He was very personable, yet professional. He made... See more

Company replied

Rated 5 out of 5 stars

I ordered Antiflow Covid 19 piece of mind tests set of 5. The price is reasonable and competitive with other companies selling the same product. The delivery was fast in less than 48 hours. I used the... See more

Company replied

Company details

  1. Health consultant

Written by the company

Your Proactive Health Partner. Circular1 Health is a revolutionary testing company, born out of the COVID-19 crisis, having supported critical businesses which must remain operational by necessity and nature, such as the nuclear, defence and energy sectors. These highly regulated sectors have opted for the Circular1 Health workforce screening service, due to our commitment to the highest possible levels of accuracy and quality, providing peace of mind for our clients. Circular1 Health is expanding its scope into a wider range of diagnostic and clinical health services, including testing for other respiratory viruses, immunity to vaccines and antibody testing, drug and alcohol testing, and diagnostics for issues relating to diabetes, menopause and other health challenges. Our aim is to partner with organisations that wish to protect and assist their workforces to come back to work safely and be well at work.


Contact info

4.2

Great

TrustScore 4 out of 5

3K reviews

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Rated 5 out of 5 stars

Really friendly service

Really friendly service, I felt comfortable the whole time. My assistant was Amy. The service was fast and informative. I will use this service again for my next holiday.

21 September 2022
Unprompted review
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Reply from Circular1 Health

Good evening Hannah. Thank you for your review and feedback. We have passed your kind words onto Amy, and look forward to welcoming you back to Circular 1. Kind Regards, Terri-Anne

Rated 5 out of 5 stars

Very efficient service and cheaper than most

I booked this PCR test on behalf of a Japanese friend and accompanied her to St Pancras. It went very well, with no wait and staff were pleasant and helpful. She received the result (the right result!) about 17 hours later, with two updates before this telling of the sample's progress. I can recommend this efficient service, which was also cheaper than others I investigated.

18 September 2022
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Reply from Circular1 Health

Good morning, thank you for your wonderful review and feedback with your experience at our St Pancras hub. We pleased to hear you are happy with our service. Have a wonderful day. Kind Regards, Terri-Anne

Rated 5 out of 5 stars

Very good customer service

Very good customer service, replied to my anxious email wanting to check they’d received my parcel from the drop box. 24 hour travel PCR results returned same day. Great service.

19 September 2022
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Reply from Circular1 Health

Good morning Chris. Thank you for your wonderful review and feedback with our customer service. Have a wonderful day. Kind Regards, Terri-Anne

Rated 5 out of 5 stars

Very efficient service

Very efficient service, highly recommended. I done the test in the morning and bought it to the centre in St Pancreas. By late afternoon I got my results back.
Staff were very helpful over phone also and was better price than other tests.

4 September 2022
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Reply from Circular1 Health

Good Evening, Thank you for your review! It's brilliant to hear you would recommend us to others and we appreciate you taking the time to say this. I hope you have a nice day. Many Thanks, Grant

Rated 5 out of 5 stars

Excellent service

Very user friendly system, on arrival we were met by a very helpful young man who’s customer service was impeccable
Thank you for taking the stress out of these covid tests

17 September 2022
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Reply from Circular1 Health

Good Evening Dave, Thank you for your review! We appreciate you taking the time to say this and we are more than happy to help. I hope you have a nice day. Many Thanks, Grant

Rated 5 out of 5 stars

Brilliant

Absolutely brilliant

19 September 2022
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Reply from Circular1 Health

Good Evening David, Thank you for your review! We appreciate you saying this and I hope you have a nice day. Many Thanks, Grant

Rated 5 out of 5 stars

Prompt response

Promptly response by email. Very helpful. They are the only lab in London have the drop-in service I think.

19 September 2022
Unprompted review
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Reply from Circular1 Health

Good Morning Gloria, Thank you for your review! We appreciate you taking the time to say this and I hope you have a nice day. Many Thanks, Grant

Rated 5 out of 5 stars

It was a very easy a straight forward…

It was a very easy a straight forward process. The service was great, would recommend to everyone.

16 September 2022
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Reply from Circular1 Health

Good Morning Octavia, Thank you for your review! It is brilliant to hear you would recommend us to others and we appreciate you taking the time to say this. I hope you have a nice day. Many Thanks, Grant

Rated 5 out of 5 stars

Great experience would recommend.

I purchased the pre departure pcr test. I got the pack of 2, which is the best price I could find. We did the test and posted it. They received it the next day and received our results and certificates a couple of hours later. This was during the weekend so I’m very pleased. I made a mistake when it came to a gender and the amended it within minutes. Highly recommend.

17 September 2022
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Reply from Circular1 Health

Good Morning, Thank you for your review! It's brilliant to hear you would recommend us to others and we appreciate you taking the time to say this. I hope you have a nice day. Many Thanks, Grant

Rated 5 out of 5 stars

very good

Very efficient and quick, result came through after about 3 hours

16 September 2022
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Reply from Circular1 Health

Good Morning, Thank you for your review! We appreciate you taking the time to say this and I hope you have a nice day. Many Thanks, Grant

Rated 5 out of 5 stars

I had the best experience with circular…

I had the best experience with circular health! The tests were carried out smoothly and the staff members, Bev and Joe were very welcoming, professional and helpful throughout the appointment! I highly recommend this service.

3 August 2022
Unprompted review
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Reply from Circular1 Health

Good Evening Selma, Thank you for your review! It's brilliant to hear you would recommend us to others and we appreciate you taking the time to say this. I hope you have a nice day. Many Thanks, Grant

Rated 5 out of 5 stars
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Reply from Circular1 Health

Good Afternoon, Thank you for your review! We appreciate you taking the time to say this and I hope you have a nice weekend. Many Thanks, Grant

Rated 5 out of 5 stars

Great and friendly staff

Great and friendly staff
Very professional I have used this facility many times and will continue to use it

11 September 2022
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Reply from Circular1 Health

Good Morning Mr Logan, Thank you for your review! We appreciate you taking the time to say this and I hope you have a nice weekend. Many Thanks, Grant

Rated 5 out of 5 stars

Really excellent service

From our enquiry to receiving our certificate the team were warm and helpful. Quick tern around. Highly recommended for anyone traveling.

16 September 2022
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Reply from Circular1 Health

Good Evening Chris, Thank you for your review! It's great to hear you would recommend us to others and appreciate you taking the time to say this. I hope you have a nice weekend. Many Thanks, Grant

Rated 5 out of 5 stars

5* experience

So easy to book
Super friendly service
Results came very quickly

10 September 2022
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Reply from Circular1 Health

Good Evening, Thank you for your review! We appreciate you taking the time to say this and I hope you have a nice weekend. Many Thanks, Grant

Rated 5 out of 5 stars

Efficient and Professional

The PCR test process was very efficient, delivering a positive and satisfactory customer experience. The assistant on duty was extremely helpful and professional.

14 September 2022
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Reply from Circular1 Health

Good Morning Peter, Thank you for your review! We appreciate you taking the time to say this and I hope you have a nice weekend. Many Thanks, Grant

Rated 5 out of 5 stars

Easy to use click and collect

Easy to use click and collect, always answer 0800 support number and provided PCR for travel within 4hrs as stated. Cheers

16 September 2022
Unprompted review
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Reply from Circular1 Health

Good Morning Mark, Thank you for your review! We appreciate you taking the time to say this and you are most welcome. I hope you have a nice weekend. Many Thanks, Grant

Rated 5 out of 5 stars

Booked a last minute cruise

Booked a last minute cruise, so needed to a lft test. Click and collected 2 tests 5 minutes from home. Very easy to do the test and results were ready in minutes

4 July 2022
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Reply from Circular1 Health

Good afternoon Ann, thank you for your review. We pleased to hear you were happy with the service. Have a wonderful time on your cruise. Kind Regards, Terri-Anne

Rated 5 out of 5 stars

Swift and Efficient Service

From registration, booking, testing to receiving results were done and completed under 4 days. My test results came back in the night that I took it (less than 12hours) ready for my flight the following evening and was the cheapest in price in comparison to other companies.

10 September 2022
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Reply from Circular1 Health

Good evening Sirena, thank you for your wonderful review and feedback with the turn around time and pricing, we truly appreciate it. Kind Regards, Terri-Anne

Rated 5 out of 5 stars

Didsbury team were fantastic

The PCR test in Didsbury was so easy. The communication was excellent and Joe was extremely welcoming and friendly, explaining the process well and greeting me in the allocated parking spaces. The result was emailed very quickly. Would use again.

13 September 2022
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Reply from Circular1 Health

Good afternoon Gill. Thank you for your wonderful review and feedback. We have shared your kind words with Joe. We look forward to welcoming you back. Kind Regards, Terri-Anne

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