Don’t waste your time or money with their service center. Absolutely terrible communication. Paid $370 to have a watch repaired. The repair failed after less than a year. Sent the watch ba... See more
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Worse company ever to purchase a watch from. They absolutely DO NOT stand behind their warranty. Watch started getting condensation under the face after 2 months of use. They don't honor any warranty... See more
This site is a scam offering free fafsa application then forcing you to pay a fee for them to send it to your school. The option to download and print it off so you can hand deliver it to your school... See more
Citizen makes it very easy to file your FAFSA. The questionnaire easily guides you through your specific student status and tax information. The site even tells you where to look for the data required... See more
Company details
Information provided by various external sources
Citizen is a platform to file government forms in a few clicks.
Contact info
2800 Biscayne Blvd STE 200, 33137, Miami, United States
- (888) 895-1161
- support@citizen.co
- citizen.co
1.3
Bad
64 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I am happy an satisfied with citizen …
I am happy an satisfied with citizen but then I have one question, can you email a fasfa application via email with the electronic signature?
23 April 2017
Unprompted review
Reply from Citizen
Hi Courtney and thanks for your feedback, it means a lot to us.
In answer to your question, at this stage the supported application method is to download the fully completed form the Citizen Assistant provides, print it, sign it and mail it to the FAFSA address. This can change soon as we are adding new exciting features constantly. Please don't hesitate to contact us if you have further questions. Have a great week!
Awesome platform for FAFSA …
Awesome platform for FAFSA Applications!
A very user-friendly, simple, and easy to navigate website.
22 April 2017
Unprompted review
Smart tool!
I can believe how quickly I completed my FAFSA application. 100% recommended.
20 April 2017
Unprompted review
Easiest process ever
20 April 2017
Unprompted review
Great way to get your FAFSA done.
20 April 2017
Unprompted review
Easy peasy
Thanks a lot. This site made my life much easier. I was struggling to fill out FAFSA by myself.
And most of the questions have a link for more details and explanation. It helped me to understand if I applied to a particular situation or not.
20 April 2017
Unprompted review
Great and easy!
20 April 2017
Unprompted review
Simplicity is the latest form of sophistication
It was much simpler than I expected. Thanks!
20 April 2017
Unprompted review
Nice and easy
The process was much easier than I thought it would be. Filling out the FAFSA can sometimes be a pain but this app made it easy.
20 April 2017
Unprompted review
Amazing!
The FAFSA process was very easy. I thought that it was going to be confusing. Thank You Citizen
19 April 2017
Unprompted review
Citizen makes FAFSA Simple!…
Citizen makes it very easy to file your FAFSA. The questionnaire easily guides you through your specific student status and tax information. The site even tells you where to look for the data required on a variety of forms! Far easier than dealing with a paper application.
19 April 2017
Unprompted review
fast and easy to use!
This made filling out the FAFSA a breeze! It was easy to understand and much faster than the last time I applied for financial aid. Thanks!
18 April 2017
Unprompted review
The application is fast
The application is fast and straightforward! Thanks to Citizen for this incredible product. The tips and overlays helped me a lot.
18 April 2017
Unprompted review
Skeptical at first, but it was easy
I was skeptical at first, but it made the application much easier to fill out. I've used fafsa.ed.gov before, and I was just scared of getting things wrong. This tool made it much easier to understand what I was doing. Wish renewing my license was this easy...
18 April 2017
Unprompted review
Amazed by Citizen services!
I was looking for a better way to complete the FAFSA application.
The assistant was easy, quick and free.
I got some help from the tips which helped me understand how to fill out the application.
Also, they say you can apply as a student or as a parent and it's totally free.
I was proud for having successfully completed the FAFSA application by myself.
Spread the words, this assistant is damn good!
17 April 2017
Unprompted review
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