Don’t waste your time or money with their service center. Absolutely terrible communication. Paid $370 to have a watch repaired. The repair failed after less than a year. Sent the watch ba... See more
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Worse company ever to purchase a watch from. They absolutely DO NOT stand behind their warranty. Watch started getting condensation under the face after 2 months of use. They don't honor any warranty... See more
This site is a scam offering free fafsa application then forcing you to pay a fee for them to send it to your school. The option to download and print it off so you can hand deliver it to your school... See more
Citizen makes it very easy to file your FAFSA. The questionnaire easily guides you through your specific student status and tax information. The site even tells you where to look for the data required... See more
Company details
Information provided by various external sources
Citizen is a platform to file government forms in a few clicks.
Contact info
2800 Biscayne Blvd STE 200, 33137, Miami, United States
- (888) 895-1161
- support@citizen.co
- citizen.co
1.3
Bad
64 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very helpful
I think this application is really helpful. It has a lot of tips that help you fill out your FAFSA without blocking. Also has a very good support for phone platforms, which make it possible to fill out your application over the phone.
I totally recommend this tool to anyone who wants to fill out their FAFSA application.
17 April 2017
Unprompted review
Time Saver and a Life Saver
If only this tool was around when I needed to fill out my fafsa, I could of saved a bunch of time in research and frustration.
The FAFSA site is too intimidating for first timers and even second timers, I know, I have been through it. However I have also been through Citizen's FAFSA application and let me tell you it was a piece of cake. The questions were formed in a manner that is easy to understand and the application cuts all the fat using its dynamic questionnaire leaving you with more time and more sanity to enjoy your life.
Now I recommend this tool to friends who are going to college
17 April 2017
Unprompted review
Excellent!
Excellent! Almost felt too good to be true, this website makes the process really easy and fast!
17 April 2017
Unprompted review
The way it is designed is so simple and …
The way it is designed is so simple and easy.... The FAFSA form should not be so difficult, for years we have all waited for a better way and now it is here.
Turbo tax is to Tax filings as Citizen is to FAFSA (Well done)
Thank you
17 April 2017
Unprompted review
I felt like it was too easy..
I felt like it was too easy... at first. Then when I thought I was all done and went to download my application to print there was an error downloading it. Twice. Then I got three emails that acted like they were available to download. All of them had errors. Then, as I was filling out the application on the fafsa.gov website, I got an email with the complete application.
12 April 2017
Unprompted review
Reply from Citizen
Hi Rachel and thanks for sharing your experience with us. Your feedback allows us to continue to improve. Thanks to your comment we identified a Firefox bug and were able to correct the problem. Sorry for the inconvenience and thanks for using our Free FAFSA Assistant.
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