citruseyewear.com Reviews 

144
•
TrustScore 4 out of 5

3.8

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Rated 1 out of 5 stars

Contacted me through instagram to be part of the ambassador programme, through an account I set up due to a very difficult period in our family's life. I did some checking online and seemed enough... See more

Rated 5 out of 5 stars

Straightforward purchase and quick shipping to Australia. Bought 3 pairs of glasses - 1 for myself and 2 as presents. One of the presents gets used daily for driving and outdoor work - my son loves t... See more

Rated 5 out of 5 stars

I bought three pairs of sunglasses, and all of them are excellent quality! I use them while running and cycling long distances—even during IRONMAN races or 100 km trail runs—and my eyes never feel... See more

Rated 5 out of 5 stars

I was very glad about being provided all the useful information that i was looking form. I was very informed by the time i made my purchase. Im grateful for the attention and kind assistance i was giv... See more


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3.8

Great

TrustScore 4 out of 5

144 reviews

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No recent history of asking for reviews

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Replied to 44% of negative reviews

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3.8

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(144)

34 reviews in the last 12 months

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Rated 1 out of 5 stars

Scam

Scam. They offer everyone an ambassadorship, and ship out cheap Chinese knockoff glasses. Some with other brands' names on them (like the CGR goggles). They are on amazon for $15, and their website for $100. Don't get scammed.

Don’t believe the comment below. Go to CGR sport’s Instagram page (photos from 2014, citrus started in 2020) look how it’s the same logo and goggles as the MX Night on Citrus’s website. CGR Sports doesn’t hide the fact that they are shipping chinéese goggles, Citrus does. They’re mad they got caught. I’m sure you could look up any of their generic designs and find chinéese examples that predate Citrus Eyewear.

2 February 2022
Unprompted review
citruseyewear.com logo

Reply from citruseyewear.com

This is the silliest comment I've seen over here. We couldn't contest this review since it's more than a year old (Trustpilot doesn't allow it) but here are a few questions we have.
1. If we're resellers, and if we are selling "cheap Chinese knockoffs", why is it that you found just ONE of our products listed on Chinese websites? If we were resellers then you should've found everything there. Further, you'll find several of Oakley and 100% glasses listed on the same Chinese websites. Are we concluding those brands are cheap Chinese knockoffs too? The Chinese counterfeit industry steals, it's not the other way around. CRG stands for Citrus Racing Gear, something we've reserved for just our goggles. We own the rights to use this term and the abbreviation. The goggles are the oldest model from our range and we've kept them around since they're wildly popular with our customer base.
2. We ship all our international orders from our warehouse in Pennsylvania, US. Tracking details are shared as soon as a package leaves the warehouse, so there's clear evidence where our shipments originate from. Any rational individual would connect the dots and figure out how pointless it would be to first ship something from China to the US and then ship globally when the same thing could've been shipped from China to *enter country here* for a fraction of the price. We would've hard far, far greater margins that way if what you're claiming was the case.

EDIT: We are aware about that page. Looks like a page setup by someone sitting in Asia reselling Chinese procuts. The authorities here said they cannot take any action against that account since it's beyond their jurisdiction. We, on the other hand, are writing to you from the heart of Canada. We're registered here (you can look us up on the registrar of companies) and all our comments are here. If we are wrong, please sue us and that should clear all your questions.

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