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Review summary

Created with AI, based on recent reviews

Looking at 348 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional knowledge, engaging teaching styles, and ability to make complex information clear and understandable. Many highlight the positive and professional attitude of the instructors, which significantly enhances the learning experience. The overall user experience is frequently described as excellent, with people appreciating the well-organized courses and the interactive nature of the sessions. Reviewers often mention feeling more confident and well-equipped after completing their training, attributing this to the high quality of the instruction and the practical examples provided.

What people talk about most

Staff

Consumers consistently express high satisfaction with the staff, particularly praising their knowledge,... See more

User experience

Clients share positive opinions on user experience, consistently highlighting engaging and informative course... See more

Service

Customers consistently note positive experiences with service. Reviewers frequently praise the excellent... See more

Instructions

People report positive experiences with instructions. Customers consistently praise the instructors for their... See more

Quality

Users describe positive interactions with quality. Reviewers consistently praise the brilliantly delivered... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Had Paul L for an SEATS one day training course. I have had him previously for my SMSTS and despite the shorter course length he still managed to cover everything we needed for the exam with added inf... See more

Company replied

Rated 5 out of 5 stars

I had a SSSTS course with a Paul Lefrere. Im so happy to have courses and training with a people like him . Im not the best in english language , Paul explain everything clearly and always repeat if... See more

Company replied

Rated 5 out of 5 stars

The instructor MADE this course great guy very clearly knew the content inside out. Made what is usually an unpleasant experience a joy. I’d 100% look into giving H Ali a raise. The free coffee machin... See more

Company replied

Rated 5 out of 5 stars

My smsts training with *Paul L* was really useful. I’m new to site management and was really helpful to learn so much from a clearly experienced trainer about very important site matters. Really engag... See more

Company replied


Company details

  1. Occupational Safety and Health
  2. Apprenticeship Centre
  3. Emergency Training
  4. Training Centre

About Citrus Training

Written by the company

Citrus Training is the UK’s leading provider of health, safety, technical training, and assessment services.

We specialise within the Built Environment and Utility sectors. Working with 85 of the top 100 UK Contractors, offering critical and mandatory training to some of the country’s largest infrastructure service providers. Our clients include; Openreach, Balfour Batty, Kier Group, Taylor Wimpey, Wates and Network Rail.

We have the use of over 100 training centres nationwide, delivering over 250 courses nationally each year. In 2021 alone, we trained over 40,000 delegates.

Our training catalog includes Confined Space, NRSW, Plant, working at Heights , First Aid and Wellbeing to name but a few. We work closely with awarding bodies such as City & Guilds, CPCS, iosh and MHFA England to ensure that all of our courses are delivered to the highest standard.

We have over 150 technical trainers who have real world experience with the topics they are teaching. We deliver ‘real-world’ site experiences that make transferring from training to practical reality easier and more effective.

Our customer centric approach, underpinned by our core values ensures we continually set the standards in training experiences.

Contact info

4.9

Excellent

TrustScore 5 out of 5

773 reviews

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How this company uses Trustpilot

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Rated 5 out of 5 stars

CDM 2015 Course

The course was very informative and delivered to a high level of expertise as you would expect from a CDM course, for me it was an opportunity to see any new content as I'm a regular going to the GE 700 to check certain requirements. Great course thanks Paul.

17 October 2025
Unprompted review
Citrus Training logo

Reply from Citrus Training

Hi Andy, thank you so much for your comment! We’re glad you found the course informative and well delivered by Paul, and we will be sure to pass on your kind words to him.

Rated 5 out of 5 stars

Very easy to work with

Very easy to work with. Knowledgeable trainers. Good content.

17 October 2025
Unprompted review
Citrus Training logo

Reply from Citrus Training

Hi Tracey, thank you so much for your feedback! We are delighted you enjoyed the course and our trainer's expertise.

Rated 5 out of 5 stars

Scaffolding Inspection.

Scaffolding Inspection.
Paul Bradshaw. Tutor.
Course was very comprehensive. Paul was knowledgeable and experienced in a wide range of working environments, and was able to relate experiences to practical applications.

16 October 2025
Unprompted review
Citrus Training logo

Reply from Citrus Training

Hi Duncan, thanks for your review! It is great to hear you found the course thorough and that Paul’s practical experience helped bring the content to life.

Rated 5 out of 5 stars

Scaffolding inspector course at Citrus training

My tutor Paul Bradshaw led the Scaffold inspector course and made what could be a quite difficult course for new beginners very enjoyable, and as easy to understand as possible.

16 October 2025
Unprompted review
Citrus Training logo

Reply from Citrus Training

Hi Chris, thank you for your review! Great to hear Paul’s teaching style helped make the course clear, engaging, and accessible.

Rated 5 out of 5 stars

Very interesting

Got good knowledge about the environment, and interviewer presented it in a very interesting way.

15 October 2025
Unprompted review
Citrus Training logo

Reply from Citrus Training

Hi William, thank you so much for your comment! We are so pleased you enjoyed the course and the teaching style.

Rated 5 out of 5 stars

Very good knowledge of the trainer…

Very good knowledge of the trainer shared with enthusiasm and interest.

15 October 2025
Unprompted review
Citrus Training logo

Reply from Citrus Training

Thanks for your review! It is great to hear the trainer’s knowledge and enthusiasm made the course enjoyable.

Rated 5 out of 5 stars

Paul Bradshaw made the course easy to…

Paul Bradshaw made the course easy to follow and broke it down nicely into manageable sections and when any questions were asked, he explained it in an easier to understand way.

14 October 2025
Unprompted review
Citrus Training logo

Reply from Citrus Training

Hi Mark, thank you for your review! It is great to hear Paul’s teaching style made the course clear and accessible, and we will pass on your kind words.

Rated 5 out of 5 stars

I attended 2-day scaffolding training…

I attended 2-day scaffolding training course and have left with a wealth of new knowledge and a better understanding of what is required. Our tutor Paul presented the course to an extremely high level and his experience accompanied with his enthusiasm to work at height safely made the course more enjoyable and easier to take in the vast amounts of information provided

14 October 2025
Unprompted review
Citrus Training logo

Reply from Citrus Training

Hi Don, thank you for your feedback! We’re delighted to hear you gained valuable knowledge from the course and that Paul’s expertise and enthusiasm made it such a positive experience.

Rated 5 out of 5 stars

Paul Bradshaw - Scaffold Training

Paul Bradshaw was a great trainer. Made the training more real life like by talking about his past experiences and keeping us all engaged.

14 October 2025
Unprompted review
Citrus Training logo

Reply from Citrus Training

Hi Minhaaj, thank you for your comment! We’re so pleased to hear Paul’s knowledge and experience made a good impression, and we will be sure to pass on your kind words.

Rated 5 out of 5 stars

Paul Bradshaw was a knowledgable and…

Paul Bradshaw was a knowledgable and helpful instructor. Took the time to expand on subjects using his own experiences and helped clarify any questions we had.

14 October 2025
Unprompted review
Citrus Training logo

Reply from Citrus Training

Hi Luke, thank you for your review. We’re delighted to hear you found Paul’s training so engaging and informative, and we will be sure to pass on your kind words.

Rated 5 out of 5 stars

Paul Bradshaw was an excellent trainer

Paul Bradshaw was an excellent trainer! Very knowledgeable man who’s very invested and dedicated!

14 October 2025
Unprompted review
Citrus Training logo

Reply from Citrus Training

Hi Josh, thank you so much for your comment! We will make sure to pass on your kind words to Paul.

Rated 5 out of 5 stars

SMSTS

Working largely in IT sector with very little exposure to "proper" construction/building sites, I was a tad concerned there would be a lot of things I wouldn't necessarily understand. Paul (Lefrere) quickly eased these concerns in the way he broke everything down and simplified to show how, regardless of industry or sector, the steps, rules and practices are applicable to all works. we had very structured, clear and concise tutorial sessions, which were easy to follow and backed up by some good collaborative exercises. We were also introduced to several market products we were previously unaware of and would now give consideration to in the future. All in all, excellent course, excellent delivery 10/10.

10 October 2025
Unprompted review
Citrus Training logo

Reply from Citrus Training

Hi Dan, thank you for such a thoughtful review. We’re so pleased to hear Paul helped make the course engaging and accessible, and that you found real value in the exercises and product insights. We appreciate the 10/10!

Rated 4 out of 5 stars

It was a relatively easy process to…

It was a relatively easy process to understand. Paul was a great trainer. Not boring so easy to get along with.

9 October 2025
Unprompted review
Citrus Training logo

Reply from Citrus Training

Hi Tyler, thank you so much for your comment! We are so pleased that you enjoyed the course and we will pass on your kind words to Paul.

Rated 5 out of 5 stars

Brilliant course

Brilliant course. Great pace and challenge. Tutor was first class.

9 October 2025
Unprompted review
Citrus Training logo

Reply from Citrus Training

Thank you so much for your comment, it is great to hear you enjoyed the course and found it both engaging and well taught!

Rated 5 out of 5 stars

As usual - Great

As usual - great experience

Paul Lefrere delivered numerous trainings for me and colleagues (SMSTS, SEATS etc.) - abdolute pleasure to go through with such a tutor. Thank you

3 October 2025
Unprompted review
Citrus Training logo

Reply from Citrus Training

Hi Plamen, thank you for your comment. It's great to hear you have had such a great experience. Hope to see you and your colleagues back for more training soon!

Rated 5 out of 5 stars

Great 2 days on SMSTS refresher

Great 2 days on SMSTS refresher - explained everything throughly and was really helpful

3 October 2025
Unprompted review
Citrus Training logo

Reply from Citrus Training

Hi Messiah, thank you for your comment. It's great to hear you had such a positive experience on your SMSTS refresher course.

Rated 5 out of 5 stars

SMSTS refresher course (online)

Construction industry course can at times be information overload, and for an industry which is hands-on, quality, relatable working examples are essential for the delegate to be fully engaged. Paul provides a wealth of both on the tools and management experiences which his training style benefits from.

3 October 2025
Unprompted review
Citrus Training logo

Reply from Citrus Training

Hi Charlie, thank you for your comment. What amazing feedback! We are so glad you found your course relatable, hands-on and engaging. We will be sure to pass on your kind words to Paul.

Rated 5 out of 5 stars

Great course

Ali the trainer delivered the course in an easy and orderly style which made it easy to follow great guy really enjoyed course.

1 October 2025
Unprompted review
Citrus Training logo

Reply from Citrus Training

Hi Tony, thank you for your comment. It's great to hear you have had such a great experience. We will be sure to pass on your kind words to Ali.

Rated 5 out of 5 stars

SLG training course

Ali was good has great knowledge and was thorough

2 October 2025
Unprompted review
Citrus Training logo

Reply from Citrus Training

Hi Jake, thank you for your comment. It's great to hear you have had such a great experience. We will be sure to pass on your kind words to Ali.

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