Visited the NEW Manchester City branch today - Chelsea, travel nurse and the administrator were very welcoming and made us feel at ease. I highly recommend the City DOC for travel vaccine's and othe... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Truly professional service Great advice from Nurse re vaccines needed and risk assessment for area travelling to. Fully informed decision could then be made. Would 100% recommend using this clin... See more
Company replied
Very friendly staff. Warm welcome. Lovely building. The Nurse was knowledgeable and thorough regarding my travel plans. They held previous records which helped as some vaccinations were still in d... See more
Company replied
It was easy to make the appointment online and there was a good choice of dates and times to suit. I arrived a few minutes early but was seen straight away. The staff member that treated me was c... See more
Company details
- #12 of 19 best companies in Travel clinic
- #3 of 3 best companies in Community Health Centre
- #20 of 40 best companies in Health consultant
- #14 of 24 best companies in Medical centre
- #1 of 1 best companies in Public Health Department
- #3 of 3 best companies in Self service health station
Written by the company
Your Trusted Travel Healthcare Provider in the UK - Expertise in Every Journey! With Over 150 Travel Clinics in London and Nationwide, We're Always Here When You Need Comprehensive Travel Health Services and Vaccinations.
Contact info
United Kingdom
- citydoc.org.uk
4.7
Excellent
4K reviews
Replied to 90% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Vax Life.
CityDoc offered a friendly, professional service, with an appointment available at short notice. It helped that there was a local clinic in my area.
My appointment was on time and the nurse was highly professional, explaining the vaccination options availabe and which were most necessary for my upcoming trip. Though did not up-sell products.
My first experience with CityDoc and happy to recommend their services.
6 January 2026
Very professional and friendly service
Very professional and friendly service, giving excellent advice and no waiting times
17 December 2025
Easy booking process
Easy booking process, vaccinations in stock and really helpful staff
17 December 2025
Fast appointments and professional and friendly service.
CityDoc gave me a next day appointment and on-the-spot vaccinations for my holiday in a professional and friendly manner.
30 December 2025
Prompt helpful service.
We enjoyed prompt advice and attention when we needed it, which meant we were properly prepared for our trip.
16 December 2025
It was easy to make the appointment…
It was easy to make the appointment online and there was a good choice of dates and times to suit.
I arrived a few minutes early but was seen straight away.
The staff member that treated me was courteous, personable and professional.
Given advice how to book if I needed another appointment.
I would use City Doc again and have no hesitation recommending to a family member or friend.
30 December 2025
Infornative and friendly
Infornative, friendly and didn’t push a vaccination when one wasn’t essentially required
19 December 2025
Professional operation that instills…
Professional operation that instills confidence
16 December 2025
Reply from CityDoc
Hello Bethan,
Thank you for your feedback.
We are delighted to see your experience with us at Citydoc was Friendly, efficient, and professional.
Kind regards
Hannah
Reply from CityDoc
Hello Sauman,
Thank you for your feedback.
We are delighted you had a good experience with us at Citydoc, we will make sure to pass this feedback onto the team.
Kind regards
Hannah
Central Location
Arranged online. Seen on time and given advice and injection. Paid the bill. All done. Hassle free.
14 December 2025
Reply from CityDoc
Hello Donald,
Thank you for taking the time to share your experience.
We are delighted you had an overall positive experience with Citydoc. We will make sure to pass this feedback on to the team.
Kind regards
Hannah
A very good experience
A very good experience. Easy to book an appointment and a very thorough walk through where we were visiting to ensure we understood what we needed. Excellent service for those travelling.
18 December 2025
Unprompted review
Reply from CityDoc
Hello,
Thank you for taking the time to share your experience,
We are delighted you had an overall positive experience with Citydoc. We will make sure to pass this feedback on to the team.
Kind regards
Hannah
Very professional service
Very professional service, the nurse was very pleasant and gave us some good advice.
18 December 2025
Unprompted review
Reply from CityDoc
Hello Julia,
Thank you for taking the time to share your feedback.
We are delighted to see that during your experience with us, our nurse was very pleasant and provided good advice for your travels. We will make sure to pass this feedback onto the team.
Kind regards
Hannah
The customer service was top nurtch
The customer service was top nurtch. The nurse was very calm and good in giving the injection 💉
11 December 2025
Reply from CityDoc
Hello Modestus,
Thank you for taking the time to share your feedback.
We are delighted to see that your experience with us was top-notch. We are happy to see our nurse provide a very calm and good environment for your vaccines. We will make sure to pass this feedback on to the team.
Kind regards
Hannah
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.