City Relay Reviews 2,396

I had such a positive experience working with Kelly Munywa. From the very first viewing, she was professional, approachable, and extremely helpful in answering all my questions. She made the whole process smooth and stress-free, keeping me updated at every step and making sure I felt comfortable and informed. Thanks to her, I found the flat I’m now renting and couldn’t be happier with it. I really appreciated her honesty, efficiency, and friendly approach. I would definitely recommend Kelly to anyone looking for a new place.

Communication was perfect, right timing and contents, committed to finalize the viewing. I’ll for sure ask for advise in the future

I had a really smooth and pleasant experience staying with City Relay Apartments. The check-in was easy and well organised, and the team were friendly and helpful from the start. The apartment itself was clean, well presented and had everything I needed for a comfortable stay.

What I really appreciated was how responsive City Relay were whenever I had a question. Communication was quick and professional, which made the whole process stress free. The location was also great, with good transport links and plenty of amenities nearby.

Overall, I would definitely recommend City Relay Apartments to anyone looking for a reliable and well managed place to stay in London. I will be happy to book with them again in the future.

Thank you to the staff at City Relay for their professionalism, friendliness and excellent customer service which made our stay a very pleasant one. The property had an excellent location walking distance to Richmond Station, the beautiful Richmond Green, the river and the many shops and restaurants in Richmond. Property was cozy and very clean at our arrival. Staff from Ciry Relay checked on us several times during our stay to make sure everything was OK and were very prompt to answer our questions and provide help when needed.

Good people to work with who are responsive and helpful. And they have proved to be effective in doing what they do in trying market conditions

Very friendly and knowledgeable

The apartment was very clean and comfortable situated in a peaceful location just off the Bethnal Green road. Easy access to central London by bus with the stop only minutes from the flat. Nearby plenty of cafes, restaurants and general stores.

Great experience! Communications were always clear and they answered to my questions really fast. It was very easy to check in and out of the apartment. The apartment was clean, organized and in a wonderful location in London.

Bright, cozy, clean and well-stocked flat in a nice London neighbourhood. 10 minutes from the Fulham metro. Quiet and comfortable up to 4 people because it has a mezzanine where the sofa bed is located and the apartment looks bigger. Comfortable beds, even the sofa bed.

Overall, I had a pleasant stay here. I had a problem getting my key when I checked in, but the team quickly helped me resolve the issue. The communication was very pleasant.

The apartment is exactly as pictured and described. Clean and comfortable. Communication with the agency was friendly and admirably thorough. Thank you for contributing to our wonderful holiday in London.

The apartment was in an excellent location a short walk from Borough tube station with a very hand Tesco Express underneath, minutes from Borough market and the shard.
Jaw dropping views from the floor to ceiling windows in the kitchen/living room.
Good communication with the city relay management team.

the apartment is exactly as shown on the photos, it is a big advantage to have a lift in the building
kitchen and accessories are really good
bedrooms are comfortable and very clean
we feel safe inside
there are lots of cafe and restaurants around, and supermarkets
very close to underground and bus stops

We had a good time with the family in the apartment. Contact with landlord was easy with quick response. We could leave our luggage before check in which was a plus. The apartment itself has everything we needed, spacious modern and comfortable. Surely will book again on our next visit.

This flat was perfectly located. 5 mins walk from the tube station and Imperial War Museum. It was beautifully furnished, very clean and well stocked with everything we needed. It made our trip to London a very pleasurable experience. We will definately book it again. Thanks again.

A truly fantastic experience staying here. The location and the space were above my expectations. I will definitely try to book this place next time I visit London.

Great customer service and fabulous apartment, everything was supplied to make our stay enjoyable.

A nice, modernised flat - easy to reach the underground.

Host was so communicative, house was so spacious, clean and with a relaxing atmosphere! The location was also perfect with local supermarkets nearby. I enjoyed my stay so much I will definitely be booking again.

Very beautiful apartment