CitySprint - Glasgow Reviews 

1,079
TrustScore 5 out of 5

5.0

Block 4, 346 Nuneaton Street, G40 3JU Glasgow, Strathclyde, GB


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Rated 5 out of 5 stars

Had a delivery from Fran and couldn’t fault the service. Arrived when expected, really friendly and professional and took great care with the delivery. Such a pleasant guy and an absolute credit to Ci... See more

Company replied

Rated 5 out of 5 stars

Fran is always very helpful, he goes out of his way to leave delivery in best place for me. He is friendly and efficient. He provides the best DIY delivery service I’ve had from all companies.

Rated 5 out of 5 stars

My order was delivered by Super Fran the man Gloi who not only carried my order quite a distance for me but was also polite and courteous also. He is a credit to your company and I’m sure I won’t be... See more

Company replied

Rated 5 out of 5 stars

Fran GL01 made our delivery today from Wickes. Excellent attitude. Extremely friendly and helpful. Why can’t all delivery drivers be like this. John

Company replied


Company details

  1. Courier service
  2. Courier and Delivery Service
  3. Delivery Service
  4. Logistics service

Written by the company

CitySprint is the UK's leading same day distribution network offering same day and overnight courier services, as well as covering your logistics and international requirements on a 24/7 basis.


Contact info

  • Block 4, 346 Nuneaton Street, G40 3JU, Glasgow, Strathclyde, United Kingdom

  • 0141 4201800

5.0

Excellent

TrustScore 5 out of 5

1k reviews

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5.0

All reviews

(1,079)

2,798 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent service ( SC64)…

Lovely friendly driver ( SC64) everything was neatly placed and handled with care

1 June 2026
Unprompted review
CitySprint - Glasgow logo

Reply from CitySprint - Glasgow

We're so glad to hear our driver was friendly and handled everything with care! Thank you for your feedback.

Rated 5 out of 5 stars

The lovely man who delivered my parcels…

The lovely man who delivered my parcels was required to put them all together and photograph for his company. I asked if he could move 3of them as would be too heavy for me. I could see he was on a time limit but he hesitated for just a small moment and could see it would be a problem for me. He smiled and said no problem. He did as I requested. Thankyou and wish all delivery guys would take the time and assess the situation and do as this kind gentleman did. A little kindness goes a long way and this also made the next day a whole lot easier for me as I was able to fill my pots (compost) while sitting on my stool. I will definitely always order from companies who have staff like this before others. I also hope when delivery men like this go a bit behind time that companies recognise that there could be a reason but their delivery action’s secure future customers to always come back.Well done The courier delivery number was SC64

29 May 2026
Unprompted review
CitySprint - Glasgow logo

Reply from CitySprint - Glasgow

We are so pleased to hear about your positive experience with our delivery service. It's wonderful to know that our team member provided such thoughtful and helpful assistance, making your day easier. We truly value kindness and excellent customer service. We completely agree that when couriers and team members go above and beyond, it makes us look good as a company and secures future business and we can assure you that this is recognised internally. Thank you for sharing your feedback.

Rated 5 out of 5 stars

Lovely delivery driver

Lovely delivery driver. Asked where i wanted the order which was very nice. And also used a spare bit of cardboard he had to protect my floor from the heavy tiles. First class service. The courier was SC64

29 May 2026
Unprompted review
CitySprint - Glasgow logo

Reply from CitySprint - Glasgow

We're delighted to hear about the exceptional service you received from our delivery driver. We appreciate you sharing this wonderful feedback.

Rated 5 out of 5 stars

Absolutely outstanding service and…

Absolutely outstanding service and always delivered perfectly by the driver

28 May 2026
Unprompted review
CitySprint - Glasgow logo

Reply from CitySprint - Glasgow

We're so glad to hear our service and delivery were outstanding and perfect! Thank you for your feedback.

Rated 5 out of 5 stars

Great driver

Great driver, very helpful. Always friendly, chatty and positive!!

29 May 2026
Unprompted review
CitySprint - Glasgow logo

Reply from CitySprint - Glasgow

We're so glad to hear our driver was helpful, friendly, and positive! We appreciate your kind feedback.

Rated 5 out of 5 stars

In 25 degree heat

In 25 degree heat, with no complaint, my courier (SC64) kindly delivered FOUR 50 litre bags of compost up three stairs and down six to my back garden at my request. I appreciate his kind gesture as I cannot lift them myself.
Thank you SC64.
Give that guy a bonus 🙂

26 May 2026
Unprompted review
CitySprint - Glasgow logo

Reply from CitySprint - Glasgow

We are so glad to hear about your positive experience with our courier. We truly appreciate your kind words and are happy we could assist you. We will certainly pass along your wonderful feedback.

Rated 5 out of 5 stars

The delivery driver was very kind and…

The delivery driver was very kind and helpful. I wish every delivery driver was like this! Iwona

26 May 2026
Unprompted review
CitySprint - Glasgow logo

Reply from CitySprint - Glasgow

We're so glad to hear your delivery driver was kind and helpful. We appreciate your wonderful feedback!

Rated 1 out of 5 stars

Useless service and useless rude advisor

Useless service and useless and obnoxious
advisor. We waited in all day from 2.30pm until nearly 7pm. Advisor refused to give his name. Said he wasn't obliged to do so and then hung up. Could this be a dodgy delivery company? Wouldn't put me through to the manager . This courier company and staff are rude, and incompetent. Text message said the item was delivered and it wasn't. I wouldn't recommend this courier company to any reputable organisation. If there was an option to give City Sprint a zero rating, I would. A rating of 1 is too generous. I've never encountered such rudeness and incompetence with any company. The advisor at City Sprint had the audacity to blame Wickes rather than assume responsibility for the courier's failure to complete a simple delivery task. No effort made to resolve the issue. This isn't the end of the matter! We can back this claim up with evidence. The evidence is the delivery was signed on behalf of the customer by the courier and the photo record of delivery is black and blank!

22 May 2026
Unprompted review
CitySprint - Glasgow logo

Reply from CitySprint - Glasgow

We are truly sorry to hear about the extremely frustrating experience you had with our service and an advisor. We understand your disappointment regarding the delivery delay, the advisor's conduct, and the incorrect delivery notification. We take your feedback very seriously and are investigating this matter thoroughly to address the issues you've raised.

Rated 5 out of 5 stars

Delivery the way it should be!

Great guys today (SC64). On time, very polite and helpful. Dropped of six bags of topsoil exactly where I wanted them. They asked where I would like them rather than me asking. Fantastic.

11 May 2026
Unprompted review
CitySprint - Glasgow logo

Reply from CitySprint - Glasgow

We're happy to hear that you had such a positive experience! It's great to know the delivery team was punctual, courteous, and helpful, placing the topsoil exactly where you needed it. Thanks for your fantastic feedback.

Rated 5 out of 5 stars

Great service

Great driver, very helpful.

9 May 2026
Unprompted review
CitySprint - Glasgow logo

Reply from CitySprint - Glasgow

We appreciate the positive feedback. We are happy our driver was so helpful!

Rated 5 out of 5 stars

Excellent service

Excellent service. Had placed an order for top soil from Wickes. Being older with Arthritis, the lovely Irish delivery driver brought them round to the back garden for me. Delivery on time & service with a smile. What's not to like! Thank you so much. 5 stars 😊

9 May 2026
Unprompted review
CitySprint - Glasgow logo

Reply from CitySprint - Glasgow

We're happy to hear that you received excellent service and that our delivery driver was so helpful. We appreciate you taking the time to share your positive experience with us!

Rated 5 out of 5 stars

In time with friendly manner

The courier, SC64, delivered our goods on time, in good condition and with a friendly manner. Thank you very much, Norman!

8 May 2026
Unprompted review
CitySprint - Glasgow logo

Reply from CitySprint - Glasgow

We're happy to hear that our courier provided a friendly and timely delivery, ensuring your goods arrived in good condition. Thank you for your positive feedback!

Rated 5 out of 5 stars

Easy ordering and friendly, helpful driver

Easy online ordering system and good that I could pick a day that suited me for delivery.
I had a fantastic delivery experience today from courier SC64 at CitySprint (think the tracker said he was called Connor). My Wickes order included heavy bags of soil and compost, and everything was delivered exactly on time. Connor was super friendly from the moment he arrived and immediately asked where it would be easiest for me to have everything placed.
He didn’t just drop it at the door — he used the trolley to take everything round to my back garden and left it exactly where I asked. He couldn’t have been more helpful. I was honestly rushing around trying to find some spare change to leave a tip because I was so pleased with the service, but couldn’t find any in time — so hopefully this review helps recognise his first‑class efforts and friendly disposition.
Brilliant service, genuinely appreciated. Hopefully he delivers my next order too. Thanks again, Connor!

8 May 2026
Unprompted review
CitySprint - Glasgow logo

Reply from CitySprint - Glasgow

We're happy to hear that you found our online ordering system easy to use and appreciated the convenient delivery scheduling. It's great to know the delivery experience was fantastic, and the courier was helpful in placing your order where you needed it. We appreciate you taking the time to acknowledge the positive service.

Rated 5 out of 5 stars

Great delivery service once again from…

Great delivery service once again from City Sprint and driver SC64 who is always very reliable, helpful and friendly. Like the way they give you estimated delivery times night before and that you can track progress of the delivery en route on the day

7 May 2026
Unprompted review
CitySprint - Glasgow logo

Reply from CitySprint - Glasgow

We're happy to hear that you consistently receive great delivery service. We appreciate your positive feedback regarding the reliability, helpfulness, and friendliness of our delivery driver, as well as the delivery updates.

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