Great service provided once again by Shakil (B110). He was happy to wait whilst I finished preparing urgent samples to be sent across hospital sites and then delivered them promptly. I wanted to le... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Items delivered by Bart in exceptionally hot weather. Unphased by the heat he provided a first class service within the time frame specified. He unloaded the items swiftly and with care. Would definit... See more
Company replied
(NH42) THIS COURIER IS A LOVELY CHAP HE HAS DELIVERED TO ME MANY TIMES ALWAYS POLICE RESPECTFUL AND WE ALWAYD HAVE A CHAT AND A LAUGH SO THOUGHT ID LEAVE HIM SOME GOOD HONEST FEEDBACK BC IT'S WELL DE... See more
Company replied
Our delivery man was lovely - working today in 29 degree heat having to deliver our 5 bags of heavy sand - what a trooper! We gave him an ice lolly for his troubles and he was very appreciative! Lovel... See more
Company replied
Company details
Written by the company
CitySprint is the UK's leading same day distribution network offering same day and overnight courier services, as well as covering your logistics and international requirements on a 24/7 basis.
Contact info
United Kingdom
- 020 7880 1111
- citysprint.co.uk
4.9
Excellent
18k reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Brilliant
From start to finish CitySprint is a seamless process. I wish all deliveries were this simple. Our delivery guy NH42 was lovely.. very helpful and polite. Such a great guy. Keep up the good work.
6 July 2026
Unprompted review
large garden item delivered and really helped to deliver it to my back garden
I had a large garden item delivered and the Driver was very helpful and professional.
He asked where i would like it front or back garden and brought it there for me and placed it exactly where i asked.
Friendly and approachable.
Courier M039
6 July 2026
Unprompted review
Great delivery by CitySprint…
Great delivery by the CitySprint courier (SC64)
He was on time, a cheery chap, very helpful in carrying the package to the back of the house.
3 July 2026
Unprompted review
Driver today was very friendly and very…
Driver today was very friendly and very helpful, brought the slabs all the way down into our back garden top guy 5 stars from me.
6 July 2026
Unprompted review
Courier SC64 was friendly, helpful and efficient
The courier (SC64) was friendly and very kindly placed my parcel where I needed it to be. He arrived on time and was very efficient. Thank you.
6 July 2026
Unprompted review
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Delivery at expected time .
Delivery at expected time .. delivered to exact location
6 July 2026
Unprompted review
Reply from CitySprint
We're glad to hear your delivery arrived as expected and at the correct location. We appreciate your feedback.
Delivery was brilliant
Delivery was brilliant - delivery persons code m039 Fiaz
6 July 2026
Unprompted review
Reply from CitySprint
We're delighted to hear that your delivery experience was brilliant! Thank you for taking the time to share your positive feedback.
So impressed with my driver today
So impressed with my driver today. Kept me informed. He was courteous and very cheery for a Monday morning. He is an ambassador for CitySprint and others could learn from him. A big shout out to driver LD23.
6 July 2026
Unprompted review
Reply from CitySprint
We're so happy to hear about your positive experience with our driver! We appreciate you recognizing their courtesy and cheerfulness, and for keeping you informed. Thank you for your feedback.
The delivery driver took everything…
The delivery driver took everything round the back garden for me which saved me a lot of hassle and was very much appreciated
6 July 2026
Unprompted review
Reply from CitySprint
We're delighted to hear that our delivery driver went the extra mile by taking everything to your back garden, making your delivery hassle-free. We appreciate your positive feedback!
Very helpful and friendly driver
Very helpful and friendly driver, nothing was too much trouble. Great service.
4 July 2026
Unprompted review
Reply from CitySprint
We're so glad to hear that you had such a positive experience with our helpful and friendly driver! We appreciate your kind feedback.
Excellent customer service
Excellent customer service. Friendly and very helpful.
4 July 2026
Unprompted review
Reply from CitySprint
We're so happy to hear that our customer service was excellent, friendly, and very helpful. We appreciate your positive feedback very much.
All good
Easy, trouble free and delivery happened within time notified. Good tracking also.
Courier SC64
3 July 2026
Unprompted review
Reply from CitySprint
We're so glad to hear that your delivery was easy and trouble-free, and that tracking was good. Thank you for your positive feedback!
I was kept well informed and updated on…
I was kept well informed and updated on the delivery. NH42 reference was very friendly and helpful
4 July 2026
Unprompted review
Reply from CitySprint
We're so glad you were kept well informed about your delivery and that our team member was friendly and helpful. Thank you for your kind words!
The courier was very helpful and…
The courier was very helpful and friendly (he had been before and was equally great!). I had garden supplies being delivered so quite heavy and bulky items, but he lifted it to where was best for me.
2 July 2026
Unprompted review
Reply from CitySprint
We're happy to hear that our courier was so helpful and friendly with your delivery! It's great to know they assisted you with the heavy items. We appreciate you sharing your positive experience.
Reply from CitySprint
Many thanks for your kind words and positive feedback!
Bart the driver was first class
Bart the driver was first class. Helpful, polite, courteous. Stacked the goods where we wanted them. A real credit to your company.
Many thanks
3 July 2026
Unprompted review
Reply from CitySprint
We're happy to hear that our driver was helpful, polite, and courteous. We appreciate your positive feedback and kind words about their excellent service.
Great positive chap - deliverd by M039
Great positive chap. Helped placed the fence in the garden. Great service.
27 June 2026
Unprompted review
Reply from CitySprint
We're delighted to hear that our team member was helpful and provided great service by assisting with your fence. We appreciate your positive feedback!
Driver was friendly but professional…
Driver was friendly but professional and asked where to put my delivery
Sc64
3 July 2026
Unprompted review
Reply from CitySprint
We're delighted to hear that your driver was both friendly and professional, and took the time to ensure your delivery was placed exactly where you wanted it. Thank you for sharing your positive experience!
Very friendly guy who carried 12 x 50L…
Very friendly guy who carried 12 x 50L bags of compost from van to space next to garage.
NG34
3 July 2026
Unprompted review
Reply from CitySprint
We're so glad to hear about your positive experience with our team member! We appreciate you sharing your feedback.
Service by courier SC64 was excellent
Service by courier SC64 was excellent. Very polite and courteous and very happy with the service I received today
3 July 2026
Unprompted review
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