CitySprint - Nottingham Reviews 

1,602
TrustScore 5 out of 5

5.0

Units 19 & 20 Calverton Business Park, Hoyle Road, NG14 6QL Nottingham, Nottinghamshire, GB


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Rated 5 out of 5 stars

The team (NH20) that delivered to us today were outstanding!!! Truly went above and beyond!!! Not only were they polite, friendly and professional- they assisted with a problem that another delivery c... See more

Company replied

Rated 5 out of 5 stars

City sprint driver was excellent polite willing to help and delivered my items from wickes to the door and placed them in the porch didnt need to ask him, the items of which was in perfect condition w... See more

Rated 5 out of 5 stars

So today i had the pleasure of taking delivery of a number of wooden posts for the garden to be turned into a pergola. Pete the delivery gentleman was a delightful chap, beaming with character and... See more

Company replied

Rated 5 out of 5 stars

Driver NH42 was very friendly and smiley. We live in a bungalow but it's up 10 steps. The driver was extremely helpful and brought the delivery up to the door. Most couriers will only leave large deli... See more

Company replied


Company details

  1. Courier service
  2. Courier and Delivery Service
  3. Delivery Service
  4. Logistics service

Written by the company

CitySprint is the UK's leading same day distribution network offering same day and overnight courier services, as well as covering your logistics and international requirements on a 24/7 basis.


Contact info

  • Units 19 & 20 Calverton Business Park, Hoyle Road, NG14 6QL, Nottingham, Nottinghamshire, United Kingdom

  • 0115 9330200

5.0

Excellent

TrustScore 5 out of 5

2k reviews

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5.0

All reviews

(1,602)

2,726 reviews in the last 12 months

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Rated 5 out of 5 stars

Very helpful delivery guy (BF).

Very helpful delivery guy (BF).

11 August 2026
Unprompted review
CitySprint - Nottingham logo

Reply from CitySprint - Nottingham

We're so happy to learn that our delivery driver was very helpful! We appreciate you taking the time to leave us feedback.

Rated 5 out of 5 stars

Very easy delivery!

The ability to see how many stops away was very useful. The courier was very polite and helped deliver the goods to my back garden. NH01-BF

10 August 2026
Unprompted review
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Reply from CitySprint - Nottingham

We're delighted to hear that the delivery tracking was useful and that our courier was polite and went the extra mile to deliver your goods to your back garden. Thank you for your positive feedback!

Rated 5 out of 5 stars

Excellent courier who delivered to my…

Excellent courier who delivered to my house very helpful and polite.

7 August 2026
Unprompted review
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Reply from CitySprint - Nottingham

We're so pleased to hear that our courier was very helpful and polite during your delivery! We appreciate your positive feedback very much.

Rated 5 out of 5 stars

Came within time frame

Came within time frame. Polite and put everything where I wanted it.

7 August 2026
Unprompted review
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Reply from CitySprint - Nottingham

We are so pleased to hear that your delivery arrived on time and that our team was able to place everything exactly where you wanted it. Thank you for your positive feedback!

Rated 5 out of 5 stars

Lovely guy very helpful

Lovely guy very helpful

7 August 2026
Unprompted review
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Reply from CitySprint - Nottingham

We're so glad you had a positive experience with our team member. We appreciate you taking the time to share your kind words with us.

Rated 5 out of 5 stars

Polite driver

Polite driver, quick delivery, very helpful

7 August 2026
Unprompted review
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Reply from CitySprint - Nottingham

We're so happy to hear that our driver was polite and helpful, and that your delivery was quick! We appreciate your positive feedback very much.

Rated 5 out of 5 stars

Excellent service

The courier BF NH0I was very polite and brought my order around the back of my property with no problem. I only ordered this the day before from Wickes and was able to get it delivered within 24 hours. I had a message the night before giving me my 4 hour time slot. An excellent service from Wickes and CitySprint.

7 August 2026
Unprompted review
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Reply from CitySprint - Nottingham

We're so pleased to hear about your excellent delivery experience! It's wonderful that your order arrived so quickly and that our courier was polite and helpful, bringing it right to your preferred location. We truly appreciate your kind words about our service!

Rated 5 out of 5 stars

Very polite

Very polite, friendly young man. He was very helpful. Definitely deserves praise and maybe a bonus. I'm disabled and he kindly dropped them in my yard. Five star service. Thanks very much.

6 August 2026
Unprompted review
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Reply from CitySprint - Nottingham

We're so happy to hear about your positive experience! It's wonderful to know that our delivery person was polite, friendly, and helpful, especially with dropping the items in your yard. Thank you for your five-star feedback!

Rated 5 out of 5 stars

The goods arrived on the day and time…

The goods arrived on the day and time specified and were in good condition. The driver was professional and courteous and placed the goods where requested, so no problems and a satisfied customer .

5 August 2026
Unprompted review
CitySprint - Nottingham logo

Reply from CitySprint - Nottingham

We're so pleased to hear that your goods arrived on time and in good condition! It's wonderful to know that our driver was professional, courteous, and placed the items where you requested. Thank you for your positive feedback!

Rated 5 out of 5 stars

The driver was very friendly and helpful

The driver was very friendly, polite and helpful. The big items he helped to lift and the garden items he put in the garden. He carefully checked we had all our order. Job done efficiently and pleasantly.
NH01

5 August 2026
Unprompted review
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Reply from CitySprint - Nottingham

We're delighted to hear about your positive delivery experience! We appreciate your feedback regarding the driver's friendliness, politeness, and helpfulness with your items. It's great to know the job was done efficiently and pleasantly.

Rated 5 out of 5 stars

The delivery arrive on time ,I was very…

The delivery arrive on time ,I was very well informed and updated by phone and text.
The delivery driver was very helpful , polite and considerate in delivering large items.
The driver is a credit to the company.
The courier NG26

5 August 2026
Unprompted review
CitySprint - Nottingham logo

Reply from CitySprint - Nottingham

We're delighted to hear about your positive delivery experience! We appreciate your kind words about being well-informed and updated, and especially about our driver's helpfulness, politeness, and consideration with your large items.

Rated 5 out of 5 stars

Well done City Sprint

The driver was extremely professional. He asked where I wanted the timber and he put the timber inside my garage.i cannot thank him enough. Well done City Sprint
5star service.

5 August 2026
Unprompted review
CitySprint - Nottingham logo

Reply from CitySprint - Nottingham

We're so pleased to hear about your excellent experience with our delivery service! It's wonderful to know that our driver was professional and helpful in placing your timber exactly where you needed it. We truly appreciate your kind words.

Rated 5 out of 5 stars

Fantastic delivery person

The gentleman (NH42) was really helpful,pleasant and kind. He put my delivery exactly where I wanted it and it was much appreciated as I have cancer and I am a bit weak physically. He is the nicest delivery person I have had in a very long time. Please give him a pay rise.

3 August 2026
Unprompted review
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Reply from CitySprint - Nottingham

We're happy to hear you had such a positive delivery experience. It's wonderful to know our team member was so helpful, pleasant, and kind, and that they placed your delivery exactly where you needed it. We truly appreciate your kind words!

Rated 5 out of 5 stars

Prompt delivery

Prompt delivery, friendly service.

3 August 2026
Unprompted review
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Reply from CitySprint - Nottingham

We are so glad to hear that you had a positive experience with our prompt delivery and friendly service! We appreciate you sharing your kind words.

Rated 5 out of 5 stars

The courier (NH42)

The courier (NH42)
was extremely helpful and polite a credit to the company

31 July 2026
Unprompted review
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Reply from CitySprint - Nottingham

We're so happy to hear that your delivery experience was positive and that our courier was extremely helpful and polite. We appreciate your kind feedback!

Rated 5 out of 5 stars

The delivery driver

The delivery driver, NH42 was extremely helpful and polite. Even complimenting our garden. He is a credit to City Sprint and I would gladly order from Wickes again in future. Thankyou for a very prompt delivery and excellent service.

1 August 2026
Unprompted review
CitySprint - Nottingham logo

Reply from CitySprint - Nottingham

We're so pleased to hear about your positive experience and that your delivery was prompt and the service excellent! We appreciate your kind words about our delivery person's helpfulness and politeness.

Rated 5 out of 5 stars

Delivered on time very helpful

Delivered on the day I picked. Driver was very helpful and put the bags where o wanted them cannot fault !

31 July 2026
Unprompted review
CitySprint - Nottingham logo

Reply from CitySprint - Nottingham

We're so glad to hear your delivery arrived on the day you picked and that our driver was very helpful, placing the bags exactly where you wanted them. We appreciate your positive feedback!

Rated 5 out of 5 stars

Very friendly courier

Very friendly courier, very helpful as there were multiple heavy items.
Delivery was quick and easy.
NH50

31 July 2026
Unprompted review
CitySprint - Nottingham logo

Reply from CitySprint - Nottingham

We're so glad to hear that your delivery was quick and easy, and that our courier was friendly and helpful with your heavy items. Thank you for your positive feedback!

Rated 5 out of 5 stars

The courier could not do enough to help!

Amazing! The courier (NH42) could not be more helpful. The fact that he was lifting huge long lengths of decking and wood all on his own (which I would’ve expected to have been a two man job) was very impressive.

He was courteous, professional, extremely helpful and very friendly. This is the kind of person you keep and reward accordingly!

Thank you!

30 July 2026
Unprompted review
CitySprint - Nottingham logo

Reply from CitySprint - Nottingham

We're thrilled to hear about your excellent experience! It's wonderful that our courier provided such impressive and helpful service, going above and beyond. We truly appreciate your kind words and will be sure to recognize their outstanding efforts.

Rated 5 out of 5 stars

Excellent service!

The man who delivered our plaster boards was very friendly yet professional.
He helped my husband carry them , extremely helpful!
A five star service!

29 July 2026
Unprompted review
CitySprint - Nottingham logo

Reply from CitySprint - Nottingham

We're delighted to hear that our delivery person was friendly and professional, and that they were extremely helpful in assisting your husband. We appreciate your positive feedback!

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