CitySprint - Nottingham Reviews 

1,609
TrustScore 5 out of 5

5.0

Units 19 & 20 Calverton Business Park, Hoyle Road, NG14 6QL Nottingham, Nottinghamshire, GB


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Rated 5 out of 5 stars

Had a few deliveries by city sprint and have always found the service outstanding. The delivery today was by NG77. As always he was polite, punctual and very helpful. He put the delivery where I req... See more

Rated 5 out of 5 stars

City sprint driver was excellent polite willing to help and delivered my items from wickes to the door and placed them in the porch didnt need to ask him, the items of which was in perfect condition w... See more

Company replied

Rated 5 out of 5 stars

The team (NH20) that delivered to us today were outstanding!!! Truly went above and beyond!!! Not only were they polite, friendly and professional- they assisted with a problem that another delivery c... See more

Company replied

Rated 5 out of 5 stars

So today i had the pleasure of taking delivery of a number of wooden posts for the garden to be turned into a pergola. Pete the delivery gentleman was a delightful chap, beaming with character and... See more

Company replied


Company details

  1. Courier service
  2. Courier and Delivery Service
  3. Delivery Service
  4. Logistics service

Written by the company

CitySprint is the UK's leading same day distribution network offering same day and overnight courier services, as well as covering your logistics and international requirements on a 24/7 basis.


Contact info

  • Units 19 & 20 Calverton Business Park, Hoyle Road, NG14 6QL, Nottingham, Nottinghamshire, United Kingdom

  • 0115 9330200

5.0

Excellent

TrustScore 5 out of 5

2k reviews

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5.0

All reviews

(1,609)

2,751 reviews in the last 12 months

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Rated 5 out of 5 stars

The courier (NH42)

The courier (NH42)
was extremely helpful and polite a credit to the company

31 July 2026
Unprompted review
CitySprint - Nottingham logo

Reply from CitySprint - Nottingham

We're so happy to hear that your delivery experience was positive and that our courier was extremely helpful and polite. We appreciate your kind feedback!

Rated 5 out of 5 stars

The delivery driver

The delivery driver, NH42 was extremely helpful and polite. Even complimenting our garden. He is a credit to City Sprint and I would gladly order from Wickes again in future. Thankyou for a very prompt delivery and excellent service.

1 August 2026
Unprompted review
CitySprint - Nottingham logo

Reply from CitySprint - Nottingham

We're so pleased to hear about your positive experience and that your delivery was prompt and the service excellent! We appreciate your kind words about our delivery person's helpfulness and politeness.

Rated 5 out of 5 stars

Delivered on time very helpful

Delivered on the day I picked. Driver was very helpful and put the bags where o wanted them cannot fault !

31 July 2026
Unprompted review
CitySprint - Nottingham logo

Reply from CitySprint - Nottingham

We're so glad to hear your delivery arrived on the day you picked and that our driver was very helpful, placing the bags exactly where you wanted them. We appreciate your positive feedback!

Rated 5 out of 5 stars

Very friendly courier

Very friendly courier, very helpful as there were multiple heavy items.
Delivery was quick and easy.
NH50

31 July 2026
Unprompted review
CitySprint - Nottingham logo

Reply from CitySprint - Nottingham

We're so glad to hear that your delivery was quick and easy, and that our courier was friendly and helpful with your heavy items. Thank you for your positive feedback!

Rated 5 out of 5 stars

The courier could not do enough to help!

Amazing! The courier (NH42) could not be more helpful. The fact that he was lifting huge long lengths of decking and wood all on his own (which I would’ve expected to have been a two man job) was very impressive.

He was courteous, professional, extremely helpful and very friendly. This is the kind of person you keep and reward accordingly!

Thank you!

30 July 2026
Unprompted review
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Reply from CitySprint - Nottingham

We're thrilled to hear about your excellent experience! It's wonderful that our courier provided such impressive and helpful service, going above and beyond. We truly appreciate your kind words and will be sure to recognize their outstanding efforts.

Rated 5 out of 5 stars

Excellent service!

The man who delivered our plaster boards was very friendly yet professional.
He helped my husband carry them , extremely helpful!
A five star service!

29 July 2026
Unprompted review
CitySprint - Nottingham logo

Reply from CitySprint - Nottingham

We're delighted to hear that our delivery person was friendly and professional, and that they were extremely helpful in assisting your husband. We appreciate your positive feedback!

Rated 5 out of 5 stars

Perfect start to finish

Perfect start to finish, Wayne at the Nottingham office is an absolute rockstar and gave me such assurances and help for a crucial last minute job I needed. All went as expected.

29 July 2026
Unprompted review
CitySprint - Nottingham logo

Reply from CitySprint - Nottingham

We are delighted to hear that everything went as expected and that you received such excellent assistance for your urgent job. Your positive feedback is greatly appreciated.

Rated 5 out of 5 stars

NG-59 excellent service cant fault it

NG-59 excellent service cant fault it

29 July 2026
Unprompted review
CitySprint - Nottingham logo

Reply from CitySprint - Nottingham

We are so pleased to hear that you received excellent service and couldn't fault it. Thank you for your wonderful feedback!

Rated 5 out of 5 stars

Timely perfection

Polite, friendly, charming and helpful. The delivery man could have been no better. As good as it gets. Surprisingly brilliant. Thank you.

29 July 2026
Unprompted review
CitySprint - Nottingham logo

Reply from CitySprint - Nottingham

We're so pleased to hear about your excellent delivery experience! It's wonderful to know our team member was polite, friendly, charming, and helpful. Thank you for your kind words!

Rated 5 out of 5 stars

Really helpful

Really helpful, took all the heavy bags round to the rear of the house, which was a massive help - thank you :-)

29 July 2026
Unprompted review
CitySprint - Nottingham logo

Reply from CitySprint - Nottingham

We're delighted to hear that our team member was really helpful and took the heavy bags to the rear of your house. We appreciate your positive feedback!

Rated 5 out of 5 stars

10/10 Service

10/10 delivery - driver took the time to put 9 bags of Sand (>200kg!) from Wickes in my outdoor bin shed (safe delivery space) when I wasn't home :)

28 July 2026
Unprompted review
CitySprint - Nottingham logo

Reply from CitySprint - Nottingham

We're so glad to hear about your excellent delivery experience! Our team works hard to ensure safe and convenient service, even when you're away. Thank you for sharing your positive feedback.

Rated 5 out of 5 stars

The delivery guy was super helpful

The delivery guy was super helpful, courteous and polite
Courier NH42

27 July 2026
Unprompted review
CitySprint - Nottingham logo

Reply from CitySprint - Nottingham

We're thrilled to hear that your delivery experience was so positive! We appreciate you taking the time to share your kind words about our helpful, courteous, and polite delivery driver.

Rated 5 out of 5 stars

NH50 was very courteous respectful and…

NH50 was very courteous respectful and friendly. All in all a nice quick uncomplicated delivery of my Wickes product

28 July 2026
Unprompted review
CitySprint - Nottingham logo

Reply from CitySprint - Nottingham

We're so pleased to hear that your delivery was nice, quick, and uncomplicated, and that our team member was courteous, respectful, and friendly. We appreciate your positive feedback!

Rated 5 out of 5 stars

Driver on time

Driver on time, very helpful and pleasant. Nothing too much trouble.

28 July 2026
Unprompted review
CitySprint - Nottingham logo

Reply from CitySprint - Nottingham

We're so glad to hear that your driver was on time, helpful, and pleasant! We truly appreciate your wonderful feedback.

Rated 5 out of 5 stars

Delightful

Delightful , polite ,efficient and placed 20 bags of compost exactly where we wanted Great stuff thank you !COURIER NG67

28 July 2026
Unprompted review
CitySprint - Nottingham logo

Reply from CitySprint - Nottingham

We're so happy to hear that our delivery service was delightful, polite, and efficient! It's wonderful to know that the compost was placed exactly where you wanted it. Thank you for your kind words!

Rated 5 out of 5 stars

The courier NH42 was absolutely…

The courier NH42 was absolutely amazing, he was so helpful and polite, nothing was too much trouble....got the delivery done swiftly.... excellent service

27 July 2026
Unprompted review
CitySprint - Nottingham logo

Reply from CitySprint - Nottingham

We're so pleased to hear that your delivery was amazing and that our team member was helpful and polite. We appreciate your kind words about the excellent and swift service!

Rated 5 out of 5 stars

Driver was very friendly and smiley

Driver NH42 was very friendly and smiley. We live in a bungalow but it's up 10 steps. The driver was extremely helpful and brought the delivery up to the door. Most couriers will only leave large deliveries kerbside meaning a 76 year old has to bring them up himself. Will definitely use City sprint again.

25 July 2026
Unprompted review
CitySprint - Nottingham logo

Reply from CitySprint - Nottingham

We're so pleased to hear about your excellent experience with our driver! It's wonderful to know that their helpfulness made such a positive difference, especially with the steps. We truly appreciate you sharing your feedback and look forward to serving you again.

Rated 5 out of 5 stars

Driver at a very very good attitude…

Driver had a very good attitude from pulling up at the door to leaving he drove down the drive carried all the bags of stone 15 of them into my back patio stack them up very neatly chatting with me all the time a very pleasant experience well done thank you very much

25 July 2026
Unprompted review
CitySprint - Nottingham logo

Reply from CitySprint - Nottingham

We're so happy to hear about your very pleasant experience! It's wonderful to know our driver had such a great attitude and was so helpful with your delivery. Thank you for your kind words!

Rated 5 out of 5 stars

Very helpful and pleasant driver.

22 July 2026
Unprompted review
CitySprint - Nottingham logo

Reply from CitySprint - Nottingham

We appreciate you letting us know about the driver's pleasant and helpful service. We are so glad you had a positive experience!

Rated 5 out of 5 stars

I was delighted to see my delivery chap once again.

It was, and always is, a joy to see the same delivery guy. It lets me know I will be taken care of. Thanks once more to Mr Singh (NG34)

22 July 2026
Unprompted review
CitySprint - Nottingham logo

Reply from CitySprint - Nottingham

We're so pleased to hear that you consistently have a positive experience with our delivery service. We appreciate your kind words and feedback!

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