CitySprint - Nottingham Reviews 

1,609
TrustScore 5 out of 5

5.0

Units 19 & 20 Calverton Business Park, Hoyle Road, NG14 6QL Nottingham, Nottinghamshire, GB


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Rated 5 out of 5 stars

Had a few deliveries by city sprint and have always found the service outstanding. The delivery today was by NG77. As always he was polite, punctual and very helpful. He put the delivery where I req... See more

Company replied

Rated 5 out of 5 stars

The team (NH20) that delivered to us today were outstanding!!! Truly went above and beyond!!! Not only were they polite, friendly and professional- they assisted with a problem that another delivery c... See more

Company replied

Rated 5 out of 5 stars

City sprint driver was excellent polite willing to help and delivered my items from wickes to the door and placed them in the porch didnt need to ask him, the items of which was in perfect condition w... See more

Company replied

Rated 5 out of 5 stars

So today i had the pleasure of taking delivery of a number of wooden posts for the garden to be turned into a pergola. Pete the delivery gentleman was a delightful chap, beaming with character and... See more

Company replied


Company details

  1. Courier service
  2. Courier and Delivery Service
  3. Delivery Service
  4. Logistics service

Written by the company

CitySprint is the UK's leading same day distribution network offering same day and overnight courier services, as well as covering your logistics and international requirements on a 24/7 basis.


Contact info

  • Units 19 & 20 Calverton Business Park, Hoyle Road, NG14 6QL, Nottingham, Nottinghamshire, United Kingdom

  • 0115 9330200

5.0

Excellent

TrustScore 5 out of 5

2k reviews

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5.0

All reviews

(1,609)

2,768 reviews in the last 12 months

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Rated 5 out of 5 stars

Very helpful

Very pleasant & helpful ..put my order safe .thankyou ng34

11 March 2026
Unprompted review
CitySprint - Nottingham logo

Reply from CitySprint - Nottingham

We're so happy to hear that our service was pleasant and helpful, and that your order was delivered safely. Thank you for your positive feedback.

Rated 5 out of 5 stars

Friendly and Helpful

Our driver (NG34) has delivered to us a few times in the past and has always been extremely helpful and friendly. He brings our goods (usually compost or heavy woodwork) into the garden or garage for us and ensures that we are happy with the service. Definitely recommend.

5 March 2026
Unprompted review
CitySprint - Nottingham logo

Reply from CitySprint - Nottingham

We're happy to hear that our driver is consistently helpful and friendly! We appreciate you mentioning his assistance with your deliveries and are grateful for your recommendation.

Rated 5 out of 5 stars

Excellent service

Excellent service, on time, and took it to my back garden for me. Thank you

3 March 2026
Unprompted review
CitySprint - Nottingham logo

Reply from CitySprint - Nottingham

We're happy to hear that you received excellent service and appreciate that the delivery was on time and brought to your garden. Thank you!

Rated 5 out of 5 stars

The driver arrived on time was very…

The driver arrived on time was very polite and couldn’t be more helpful when delivering my goods - would definitely use again.

27 February 2026
Unprompted review
CitySprint - Nottingham logo

Reply from CitySprint - Nottingham

We're happy the driver was punctual, courteous, and helpful during your delivery! We appreciate you saying you'd use our services again. Thanks for the review!

Rated 5 out of 5 stars

Friendly and helpful delivery driver

Friendly and helpful delivery driver. Well informed of delivery

26 February 2026
Unprompted review
CitySprint - Nottingham logo

Reply from CitySprint - Nottingham

We're happy to hear that our delivery driver was friendly, helpful, and well-informed. Thank you for your positive feedback; we appreciate it.

Rated 5 out of 5 stars

Driver NG34 was very helpful

Driver NG34 was very helpful, took my compost bags round to the back of the house, lovely polite man too.

26 February 2026
Unprompted review
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Reply from CitySprint - Nottingham

We're happy to hear that our driver was so helpful and polite, taking your compost bags to the back of the house. We appreciate your positive feedback.

Rated 5 out of 5 stars

excellent service thanks

excellent service from NG26, thanks

26 February 2026
Unprompted review
CitySprint - Nottingham logo

Reply from CitySprint - Nottingham

We're so glad that you were happy with the service you received from our team. We appreciate you taking the time to leave us this positive feedback.

Rated 5 out of 5 stars

Great Service

Arrived on time, cheerful driver unloaded where I indicated.Goods in pristine condition. All good.

25 February 2026
Unprompted review
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Reply from CitySprint - Nottingham

We're happy to hear that your delivery arrived on time and that the driver was cheerful and helpful in unloading your items. We appreciate your positive feedback!

Rated 5 out of 5 stars

The deliver driver was extremely…helpful

The deliver driver was extremely helpful and very polite

24 February 2026
Unprompted review
CitySprint - Nottingham logo

Reply from CitySprint - Nottingham

We're happy to hear our delivery driver was extremely helpful and very polite! We appreciate your positive feedback very much.

Rated 5 out of 5 stars

Polite and helpful courier

Polite and helpful courier . On time tracking first class too x

24 February 2026
Unprompted review
CitySprint - Nottingham logo

Reply from CitySprint - Nottingham

We're happy to hear that you found our courier polite and helpful, and that our tracking was first class. Thank you for your positive feedback.

Rated 5 out of 5 stars

Prompt friendly service

Prompt friendly service. All items out in the right location quickly. Thanks NG34

23 February 2026
Unprompted review
CitySprint - Nottingham logo

Reply from CitySprint - Nottingham

We're glad you found our service prompt and friendly, and that your items were readily available. Thank you for your positive feedback; we appreciate it!

Rated 5 out of 5 stars

Courier N934

Courier N934 was incredibly helpful and pleasant in delivering my goods.

19 February 2026
Unprompted review
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Reply from CitySprint - Nottingham

We're happy to hear that the courier was incredibly helpful and pleasant while delivering your goods. Thank you for this positive feedback.

Rated 5 out of 5 stars

Construction material from Wickes

Delivery came within the time set aside. Singh(NG34) managed everything without help which was good. The app is a little confusing as it showed the delivery to be second after the depot but then showed it as 14th in the stop list.

20 February 2026
Unprompted review
CitySprint - Nottingham logo

Reply from CitySprint - Nottingham

We're happy to hear that the delivery arrived on time and that our team member managed everything well. We appreciate your feedback regarding the app's confusing delivery sequence and will look into this to improve the experience.

Rated 5 out of 5 stars

Could track the van easily

Could track the van easily. Polite and professional service by your driver.
Thank you

19 February 2026
Unprompted review
CitySprint - Nottingham logo

Reply from CitySprint - Nottingham

We're happy to hear that you found our tracking helpful and appreciated our driver's service. Thank you for your positive feedback and for taking the time to share.

Rated 5 out of 5 stars

Really nice delivery gentleman

Really nice delivery gentleman, who helped me with the paint inside. He was very courteous, polite and friendly.

16 February 2026
Unprompted review
CitySprint - Nottingham logo

Reply from CitySprint - Nottingham

We're happy to hear that the delivery service was nice! We appreciate you mentioning how courteous, polite, and friendly our delivery associate was. Thanks for your feedback.

Rated 5 out of 5 stars

Excellent driver

The driver was very helpful and went an extra mile trying to deliver our parcel. Unfortunately didn’t catch his name but have a card with number NG26 delivered on 13/02/26

13 February 2026
Unprompted review
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Reply from CitySprint - Nottingham

We're happy to hear that the driver was helpful and went the extra mile to deliver your parcel. We appreciate you taking the time to leave us this positive feedback.

Rated 5 out of 5 stars

Very polite and helpful person

The courier was helpful and early which was perfect for us to continue our day

14 February 2026
Unprompted review
CitySprint - Nottingham logo

Reply from CitySprint - Nottingham

We're happy the courier's helpfulness and early arrival allowed you to proceed with your day smoothly. Thank you for your positive feedback!

Rated 5 out of 5 stars

The courier was very nice and helpful.

The courier was very nice and helpful.
Great service.

11 February 2026
Unprompted review
CitySprint - Nottingham logo

Reply from CitySprint - Nottingham

We're happy to hear that our courier was helpful and provided great service! We appreciate your positive feedback and your time.

Rated 5 out of 5 stars

Tiles delivery

Very professional and helpful,

11 February 2026
Unprompted review
CitySprint - Nottingham logo

Reply from CitySprint - Nottingham

We appreciate you taking the time to share your positive experience with us. We are happy to hear that we were helpful and professional.

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