CitySprint - Reading Reviews 1,160

TrustScore 5 out of 5

5.0

Units 1 & 2 Multiparc, Headley Road East, Woodley, RG5 4SB Reading, Berkshire, GB


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See what reviewers are saying

Rated 5 out of 5 stars

First delivery was cancelled due to the driver phoning in sick. We weren’t informed until 5 minutes before the delivery window closed - so the experience didn’t start well However, the courier we... See more

Company replied

Rated 5 out of 5 stars

Had my Wicks order delivered today, very impressed with the updates. I'd also like to express how nice your drive ZSOLT / RO29 was, he was very polite and courteous, refused any help delivering some... See more

Company replied

Rated 5 out of 5 stars

R016 : Driver was very helpful and kind. He took extra care when delivering our plasterboard to ensure that they did not get damaged as we had previously received damaged goods from elsewhere.

Company replied

Rated 5 out of 5 stars

Excellent service. Zsolt/R029 rang 5 minutes before delivery and was very kind to place the heavy order where I needed it. He was very friendly and efficient.

Company replied


Company details

  1. Courier service
  2. Courier and Delivery Service
  3. Delivery Service
  4. Logistics service

Written by the company

CitySprint is the UK's leading same day distribution network offering same day and overnight courier services, as well as covering your logistics and international requirements on a 24/7 basis.


Contact info

  • Units 1 & 2 Multiparc, Headley Road East, Woodley, RG5 4SB, Reading, Berkshire, United Kingdom

  • 01189 205100

5.0

Excellent

TrustScore 5 out of 5

1K reviews

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Rated 5 out of 5 stars

ZSOLT/R029 was very curtious and…

ZSOLT/R029 was very curtious and helpful. Kept me informed of his progress and arrived as promised.

15 April 2026
Unprompted review
CitySprint - Reading logo

Reply from CitySprint - Reading

We're happy to hear that our team was very courteous and helpful and kept you informed of their progress. We appreciate your positive feedback!

Rated 5 out of 5 stars

Julius is a credit to you

Julius is a credit to you. Helped me get the heavy sleepers into my garage. No effort too much. He’s brilliant.

13 April 2026
Unprompted review
CitySprint - Reading logo

Reply from CitySprint - Reading

We're happy to hear that our team member was so helpful in getting the heavy sleepers into your garage! We appreciate you letting us know about your positive experience.

Rated 5 out of 5 stars

Zsolt was fantastic

Zsolt was fantastic - called me when 5 minutes away and bought 12 large bags of bark in for me which I would have struggled to do on my own. Great service and so much better than 2 years ago

13 April 2026
Unprompted review
CitySprint - Reading logo

Reply from CitySprint - Reading

We're happy to hear that you had such a positive experience! It's great to know that the assistance was helpful and the service was much improved. Thank you for your feedback.

Rated 5 out of 5 stars

Excellent service

Excellent service. Zsolt/R029 rang 5 minutes before delivery and was very kind to place the heavy order where I needed it. He was very friendly and efficient.

13 April 2026
Unprompted review
CitySprint - Reading logo

Reply from CitySprint - Reading

We're happy to hear about your excellent service! We appreciate your positive feedback regarding the prompt call before delivery and the kindness in placing the order where needed.

Rated 5 out of 5 stars

From a bad start to a great delivery

First delivery was cancelled due to the driver phoning in sick. We weren’t informed until 5 minutes before the delivery window closed - so the experience didn’t start well

However, the courier we had today was fantastic. Very happy to help, chatty and a great role model for CitySprint. A very can-do attitude and as a result would use the service again. Thanks Zsolt / R029

10 April 2026
Unprompted review
CitySprint - Reading logo

Reply from CitySprint - Reading

We regret the initial delivery cancellation and the late notification. We're happy to hear that the subsequent courier provided excellent service. We appreciate your feedback!

Rated 5 out of 5 stars

Delivered by Zsolt/R029

Delivered by Zsolt, polite and Friendly driver, kept in touch, delivered on time, stacked wood neatly ready to use

10 April 2026
Unprompted review
CitySprint - Reading logo

Reply from CitySprint - Reading

We're happy to hear that our driver was polite and friendly! It's great to know they kept you informed, delivered on time, and stacked the wood neatly.

Rated 5 out of 5 stars

On time delivery and well informed

Item was delivered on time by ZSOLT/R029. He verified everything was delivered. Thanks

6 April 2026
Unprompted review
CitySprint - Reading logo

Reply from CitySprint - Reading

We're happy to hear that the delivery was on time and that everything was verified. We appreciate you taking the time to leave us feedback.

Rated 5 out of 5 stars

Friendly driver

Zsolt is a friendly driver with really nice service!

8 April 2026
Unprompted review
CitySprint - Reading logo

Reply from CitySprint - Reading

We're happy to hear that our driver was friendly and provided nice service! We appreciate your positive feedback very much.

Rated 5 out of 5 stars

Great deliver driver

Great deliver driver - kind and helpful! ZSOLT/R029

8 April 2026
Unprompted review
CitySprint - Reading logo

Reply from CitySprint - Reading

We appreciate you taking the time to share your positive delivery experience. We're so glad to hear that our driver was kind and helpful.

Rated 5 out of 5 stars

Excellent Service

Excellent Service

Our courier Zsolt / RO29 was professional, cheerful and very helpful.

Helped with heavy items and was very friendly.

8 April 2026
Unprompted review
CitySprint - Reading logo

Reply from CitySprint - Reading

We're so happy to hear that our courier was professional, cheerful, and very helpful! We appreciate you letting us know about your positive experience and kind words.

Rated 5 out of 5 stars

ZSOLT/ R029

Great and speedy.

ZSOLT/ RO29

8 April 2026
Unprompted review
CitySprint - Reading logo

Reply from CitySprint - Reading

We're glad you found our service great and speedy. Thank you for your positive feedback; we appreciate it.

Rated 5 out of 5 stars

Zsolt/R029 was so helpful and friendly

Zsolt/R029 was so helpful and friendly, Delivery came nice and early so I didn't have to stay home waiting.
Overall very happy.

8 April 2026
Unprompted review
CitySprint - Reading logo

Reply from CitySprint - Reading

We're happy to hear that our team member was helpful and friendly and that your delivery arrived early! We appreciate you sharing your positive experience with our service.

Rated 5 out of 5 stars

Zsolt (R029) was amazing

Zsolt (R029) was amazing! Great service thank you so much

6 April 2026
Unprompted review
CitySprint - Reading logo

Reply from CitySprint - Reading

We are so glad that you had such a wonderful experience and appreciate you taking the time to leave us this great feedback!

Rated 5 out of 5 stars

The young man who did the delivery was…

The young man who did the delivery was so helpful and polite . His name was AaronRO26

3 April 2026
Unprompted review
CitySprint - Reading logo

Reply from CitySprint - Reading

We're happy to hear that the delivery was helpful and polite! We appreciate you for your positive feedback.

Rated 5 out of 5 stars

R016

R016 : Driver was very helpful and kind. He took extra care when delivering our plasterboard to ensure that they did not get damaged as we had previously received damaged goods from elsewhere.

3 April 2026
Unprompted review
CitySprint - Reading logo

Reply from CitySprint - Reading

We're happy to hear that our driver was so helpful and kind! We appreciate your positive feedback regarding the extra care taken to ensure your plasterboard arrived undamaged. Thank you!

Rated 5 out of 5 stars

Wicks order delivery

Had my Wicks order delivered today, very impressed with the updates.
I'd also like to express how nice your drive ZSOLT / RO29 was, he was very polite and courteous, refused any help delivering some railway sleepers to my garden for my project.

1 April 2026
Unprompted review
CitySprint - Reading logo

Reply from CitySprint - Reading

We're happy to hear you were impressed with the delivery updates. We appreciate you letting us know about the driver's polite and courteous service and his kind refusal of assistance.

Rated 5 out of 5 stars

ZSLOT/R029

Zslot/R029

Delivered all the items in the right place and was very professional.

1 April 2026
Unprompted review
CitySprint - Reading logo

Reply from CitySprint - Reading

We're happy to hear that all items were delivered correctly and that you experienced a professional interaction. Thank you for your positive feedback!

Rated 5 out of 5 stars

ZSOLT/RO29

ZSOLT/RO29
Amazing service! Very polite and professional, helped me by bringing the fence I ordered into the garden for me

1 April 2026
Unprompted review
CitySprint - Reading logo

Reply from CitySprint - Reading

We're happy to hear that you had such a positive experience! We appreciate your kind words regarding our team's politeness and professionalism in assisting you with your order.

Rated 5 out of 5 stars

Very helpful

Very helpful, much appreciated

31 March 2026
Unprompted review
CitySprint - Reading logo

Reply from CitySprint - Reading

We're happy our team was very helpful. We appreciate you taking the time to share your positive experience with us.

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