Title: Excellent support from Elara Review: I had an urgent issue with an order's postal code and shipping details today, and Elara provided outstanding support. She was very professional, patient,... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I had a lot of questions navigating through CJDropshipping. The support is excellent. Every time I had a question, they would respond very quickly. Special thanks to Elara who helped me a lot to bette... See more
I think the platform makes everything to help new users to understand how to start dropshipping. I am new to this but I see there are lots of tools and educational content available. The Personal Agen... See more
Ken was very helpful with my custom name patch dropshipping order question. He responded clearly, answered what I needed, and made the process feel easy. I really appreciate his support and would defi... See more
Company details
Information provided by various external sources
Best Dropshipping supplier with Lazada, Shopee, Shopify, WooCommerce, eBay, Amazon
Contact info
#70383 5th Street, 5th Floor, Gate 97, District 5, Futian Market, Yiwu, Zhejiang 322000, China, 322000, Yiwu, Zhejiang province, China
- +86(0571)86719839
- support@cjdropshipping.com
- cjdropshipping.com
Breach of guidelines
I would like to express my sincere…
I would like to express my sincere appreciation for July Li and the exceptional support provided throughout this process. From beginning to end, July Li demonstrated patience, professionalism, and a genuine willingness to help. He remained responsive, communicated clearly, followed up consistently, and made every effort to ensure that my concerns were addressed with care and respect.
What stood out most was not only his efficiency, but also his attitude. Even when there were many details to review and decisions to make, July Li remained calm, supportive, and committed to helping me achieve the best possible result. That level of service is rare and deeply appreciated.
In business, good communication and trust matter greatly, and July Li made this experience feel much smoother because of his dedication and professionalism. I am truly grateful for his assistance, his patience, and his steady support throughout the process.
Thank you, July Li, for your outstanding customer service. This was one of the best support experiences I have had, and I would gladly give a five-star review. Highly recommended.
Great and helpful agents!
Once you learn what you need to do, it becomes easier to use and understand. The agents Dora, Box Chen and Elara Liu were very helpful and I am very pleased with how they handled my problem and assured me my order would be processed for my customer on time!
I am new to e-commerce
I am new to e-commerce; Alan, my agent, was very helpful, he guided me throughout the entire process. Answered my questions on time and provided resources with screenshots to help me list, connect, and order products. I'm so grateful; i will use CJDropshipping for my stores. Great support!!
10/10 service
10/10 service. Efficient and good customer service. Especially from my personal agent Yuci. She’s always there to help me when I need help.
Billy from the customer service team…
Billy from the customer service team was very helpful to me when I had some issues with my listings. I appreciate your help Billy.
CJdropshipping has been a great partner…
CJdropshipping has been a great partner for my business. My agent Linda is incredibly helpful, professional, and always finds the best solutions for my sourcing needs. Her communication is fast and clear. Highly recommended!
Helped me to get a discount
Prompt reply from the customer executive. Helped me to get a discount on the product.
Liked CJ so far
Liked CJ so far, the prices are competitive and shipping times are fine. Max Chen from CJ is reliable as a fulfillment agent. So far he helped with most of our inquiries and always responds fast on whatsapp.
A great way to connect Shopify to a…
A great way to connect Shopify to a product and automate everything; the customer service team is very knowledgeable, especially “Zean Liao,” who was able to answer my questions in just a few
Alan is super helpful
Alan is super helpful, quick and clear answers, always helpful! thanks!
Mr KEN'S REVIEW
Mr. Ken is a fantastic customer care executive of CJ dropshipping . Whenever Mr. KEN appears in the spot, it indicates that customer's issue will be resolved ultimately-He is my all time favorite customer care executive Thank you
Soya was great!!
Soya was great!!! She responded fast and tried her best to make sure all products were found or switched out. Great customer service !! I would highly recommend
Great Customer chat service
amazing customer support service
Happy with their services
Happy with their services. Zane answers quickly whenever I have questions and when I want to know prices, he tries to start quoting the same day or the day after.
Great service
Great service. especially my personal agent Michelle. reacts fast. Solves my problems and gets my requests one way or the other done. amazing. long term relationship is a fact for me!
Organized website and offers lots of…
Organized website and offers lots of great resources. My agent Jana (Yan Zhang) is the best, she always answers any question I have and whenever there is a problem she helps me fix it. I definitely recommend her.
Christine Yu is a reliable Agent.
Christine Yu is a reliable Agent.
She is very friendly and response fast!
Alan is the best
Customer service agent Alan was really helpful and responded really fast made my experience on this site amazing!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.
