Claim Eazy Reviews 2,708

TrustScore 3.5 out of 5

3.7

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See what reviewers are saying

Rated 5 out of 5 stars

Just had back money again for an Irresponsible Lending Claim. Brilliant and thank you. Didn't think I was due anymore money. I am booking a week in Gran Canaria

Rated 5 out of 5 stars

Dealing with this company Claim Easy was a dream. From start to finish each member of staff I communicated with all via phone or letter were very pleasant in manner & very competent in every departme... See more

Company replied

Rated 1 out of 5 stars

I waited over a year for one claim that took 6 weeks to pay out once it had gone to the ombudsman. I had to continually chase for updates. Emails were hardly responded to, basically ignored until of c... See more

Company replied

Rated 1 out of 5 stars

Threatening legal action over £6.22!! After phoning the company and explaining i didnt have my usual income due to ill health they decide to send my file to Joseph James Law solicitors who now wana st... See more

Company replied

Company details

  1. Insurance agency

Information provided by various external sources

Claim Eazy are Expert Claim Investigators who specialise in financial services & Reclaiming Mis Sold Insurances From Banks & Other Financial Institutions. Regulated by the Claims Management Regulator in respect of regulated claims management activities. Claim Eazy are recognised for their excellent approach towards consumer claims for PPI & PBA Claims With a wealth of experience and an in-depth knowledge of the current market its no wonder more and more people are turning to us to process their claims. We pride ourselves on our trusted and personal service, which is backed up by expert advice. Please be aware that Claim Eazy will never ask for upfront fees. If you are concerned about any suspicious calls or fraudulent activity please call our compliance department immediately on 0161 850 2623 or email compliance@claimeazy.com.


Contact info

3.7

Average

TrustScore 3.5 out of 5

3K reviews

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Rated 5 out of 5 stars

Emma was lovely very caring and helpful…

Emma was lovely very caring and helpful made everything seem calm and very efficient

21 January 2020
Unprompted review
Claim Eazy logo

Reply from Claim Eazy

Good morning Ann,

We appreciate you taking the time to share your thoughts with everyone regarding your experience so far with Claim Eazy, seeing reviews as such makes it all the more worth it!

Your kind words will of course be shared with the Claim Eazy family and we will ensure that Emma is also made aware of your lovely comments.

If there are also any other advisors who you feel have stood out from the crowd, or if you wish to discuss anything further- please let us know by sending an email over to: customer.feedback@claimeazy.com.

Many Thanks,
Claim Eazy.

Rated 5 out of 5 stars

Thank you for your call today Megan…

Thank you for your call today Megan hopr the info about my claim was okay your imformation was very imrormative as to the out come of my claim hope to hear from you soon as to the positive outcome many thanks ROD,

21 January 2020
Unprompted review
Claim Eazy logo

Reply from Claim Eazy

Good morning Rodney,

Many thanks for your kind words. Your review shows us that you are enjoying your Claim Eazy journey and this is very important to us. Our staff aim to deliver a high standard of service and we are very happy that this is being noted by our clients.

I am sure that Megan will be over the moon to see your lovely feedback and this will be forwarded over to them for their viewing right away. We would like to wish you the best of luck with your ongoing claims and look forward to catching up with you shortly.

Many Thanks,
Claim Eazy.

Rated 5 out of 5 stars

Excellent customer service

Staff are always friendly and helpful. They explain exactly what is required and give good helpful advice.

21 January 2020
Unprompted review
Claim Eazy logo

Reply from Claim Eazy

Good afternoon Sandra,

Thank you for your lovely feedback. We are very happy to receive your comments regarding our service and we appreciate you taking the time to do so. At Claim Eazy our team thrives knowing that our clients are enjoying their journey with us.

Customer satisfaction is very important to us also so to hear that we are living up to our aim is great. If you would like to add any details to your review or if you wish to speak to us further- you can do so by popping an email over to: customer.feedback@claimeazy.com.

Many thanks,
Claim Eazy.

Rated 5 out of 5 stars

Very helpful and friendly assistance

Very helpful and friendly assistance. Answered all my questions.

20 January 2020
Unprompted review
Claim Eazy logo

Reply from Claim Eazy

Good afternoon Janet,

Thank you for taking the time to leave us a review regarding your experience with ourselves. it is lovely to see that the quality of service our staff are providing is making an impression on our clients.

Your kind words will also be shared with the Claim Eazy family and if you feel like a staff member stood out or went above and beyond for you, please drop us an email to customer.feedback@claimeazy.com and a member of management will ensure that the feedback is passed on.

Many thanks,
Claim Eazy.

Rated 5 out of 5 stars

Very quick in responding and very…

Very quick in responding and very polite too

20 January 2020
Unprompted review
Claim Eazy logo

Reply from Claim Eazy

Good afternoon Christina,

Thank you for your lovely feedback. We are very happy to receive your comments regarding our service and we appreciate you taking the time to do so. At Claim Eazy our team thrives knowing that our clients are enjoying their journey with us.

Customer satisfaction is very important to us also so to hear that we are living up to our aim is great. If you would like to add any details to your review or if you wish to speak to us further- you can do so by popping an email over to: customer.feedback@claimeazy.com.

Many thanks,
Claim Eazy.

Rated 5 out of 5 stars

The lady on the phone was Very Helpful…

The lady on the phone was Very Helpful And Explained Everything to me.

17 January 2020
Unprompted review
Claim Eazy logo

Reply from Claim Eazy

Good afternoon Diana,

Thank you for taking the time to leave us a review regarding your experience with ourselves. it is lovely to see that the quality of service our staff are providing is making an impression on our clients.

Your kind words will also be shared with the Claim Eazy family and if you feel like a staff member stood out or went above and beyond for you, please drop us an email to customer.feedback@claimeazy.com and a member of management will ensure that the feedback is passed on.

Many thanks,
Claim Eazy.

Rated 5 out of 5 stars

Phone call

Got a call to go over details further on my claim very Friendly operator and very helpful.

17 January 2020
Unprompted review
Claim Eazy logo

Reply from Claim Eazy

Good afternoon Emma,

Thank you for your lovely feedback. We are very happy to receive your comments regarding our service and we appreciate you taking the time to do so. At Claim Eazy our team thrives knowing that our clients are enjoying their journey with us.

Customer satisfaction is very important to us also so to hear that we are living up to our aim is great. If you would like to add any details to your review or if you wish to speak to us further- you can do so by popping an email over to: customer.feedback@claimeazy.com.

Many thanks,
Claim Eazy.

Rated 5 out of 5 stars

My claim

What a lovely man I spoke to this morning gave me all the information I need to know thank you

17 January 2020
Unprompted review
Claim Eazy logo

Reply from Claim Eazy

Good afternoon Mrs Baker,

Thank you for taking the time to leave us a review regarding your experience with ourselves. it is lovely to see that the quality of service our staff are providing is making an impression on our clients.

Your kind words will also be shared with the Claim Eazy family and if you feel like a staff member stood out or went above and beyond for you, please drop us an email to customer.feedback@claimeazy.com and a member of management will ensure that the feedback is passed on.

Many thanks,
Claim Eazy.

Rated 5 out of 5 stars

Very helpful staff

Very helpful staff , nothing is too much trouble and, always very polite.

17 January 2020
Unprompted review
Claim Eazy logo

Reply from Claim Eazy

Good afternoon Patricia,

Thanks for leaving us this great review, your feedback is very important to us. Our team aim is to ensure your experience with us is as positive as it can be and knowing that we are fulfilling this, is very pleasing to see.

If there is anything else we can help you with or if you have any questions, please do not hesitate to get in touch with us- we’re always here to help!

Many Thanks,
Claim Eazy.

Rated 5 out of 5 stars

PPI - Reclaiming of monies owed

Dealing with this company Claim Easy was a dream. From start to finish each member of staff I communicated with all via phone or letter were very pleasant in manner & very competent in every department I dealt with, within the company.
I would recommend anyone with any sort of PPI Claim to use this company & I am happy to give them a 5* rating. Greta Archbold.

17 January 2020
Unprompted review
Claim Eazy logo

Reply from Claim Eazy

Good afternoon Greta,

Thank you for taking the time to leave us a review regarding your experience with ourselves. it is lovely to see that the quality of service our staff are providing is making an impression on our clients.

Your kind words will also be shared with the Claim Eazy family and if you feel like a staff member stood out or went above and beyond for you, please drop us an email to customer.feedback@claimeazy.com and a member of management will ensure that the feedback is passed on.

Many thanks,
Claim Eazy.

Rated 5 out of 5 stars

Great service

Great service - advisor was polite and very helpful

16 January 2020
Unprompted review
Claim Eazy logo

Reply from Claim Eazy

Good afternoon Jackie,

Thank you for your lovely feedback. We are very happy to receive your comments regarding our service and we appreciate you taking the time to do so. At Claim Eazy our team thrives knowing that our clients are enjoying their journey with us.

Customer satisfaction is very important to us also so to hear that we are living up to our aim is great. If you would like to add any details to your review or if you wish to speak to us further- you can do so by popping an email over to: customer.feedback@claimeazy.com.

Many thanks,
Claim Eazy.

Rated 3 out of 5 stars

Medium satisfaction

I have had to supply claim eazy with the same information 2/3 times. I have never received terms and conditions so I have no idea how much I might have to pay. Any contact with them has always been acceptable. I am not sure that I would recommend them.

16 January 2020
Unprompted review
Claim Eazy logo

Reply from Claim Eazy

Good afternoon Mrs Price,

Thanks for leaving us this review, your feedback is very important to us. Our team aim is to ensure your experience with us is as positive as it can be.

If there is anything else we can help you with or if you have any questions, please do not hesitate to get in touch with us- we’re always here to help!

Many Thanks,
Claim Eazy.

Rated 5 out of 5 stars

Really easy to talk to and explained…

Really easy to talk to and explained everything.

15 January 2020
Unprompted review
Claim Eazy logo

Reply from Claim Eazy

Good afternoon Hanna,

Thank you for taking the time to leave us a review regarding your experience with ourselves. it is lovely to see that the quality of service our staff are providing is making an impression on our clients.

Your kind words will also be shared with the Claim Eazy family and if you feel like a staff member stood out or went above and beyond for you, please drop us an email to customer.feedback@claimeazy.com and a member of management will ensure that the feedback is passed on.

Many thanks,
Claim Eazy.

Rated 5 out of 5 stars

Very polite and helpful young man

Karl was very helpful and easy to hear and understand

15 January 2020
Unprompted review
Claim Eazy logo

Reply from Claim Eazy

Good afternoon Mary,

Thank you for your lovely feedback. We are very happy to receive your comments regarding our service and we appreciate you taking the time to do so. At Claim Eazy our team thrives knowing that our clients are enjoying their journey with us.

Customer satisfaction is very important to us also so to hear that we are living up to our aim is great. If you would like to add any details to your review or if you wish to speak to us further- you can do so by popping an email over to: customer.feedback@claimeazy.com.

Many thanks,
Claim Eazy.

Rated 5 out of 5 stars

Very helpfull

15 January 2020
Unprompted review
Claim Eazy logo

Reply from Claim Eazy

Good afternoon Linda,

Thank you for taking the time to leave us a review regarding your experience with ourselves. it is lovely to see that the quality of service our staff are providing is making an impression on our clients.

Your kind words will also be shared with the Claim Eazy family and if you feel like a staff member stood out or went above and beyond for you, please drop us an email to customer.feedback@claimeazy.com and a member of management will ensure that the feedback is passed on.

Many thanks,
Claim Eazy.

Rated 5 out of 5 stars

Brilliant service

Brilliant service, thank you so much!

15 January 2020
Unprompted review
Claim Eazy logo

Reply from Claim Eazy

Good afternoon Jules,

Thank you for your lovely feedback. We are very happy to receive your comments regarding our service and we appreciate you taking the time to do so. At Claim Eazy our team thrives knowing that our clients are enjoying their journey with us.

Customer satisfaction is very important to us also so to hear that we are living up to our aim is great. If you would like to add any details to your review or if you wish to speak to us further- you can do so by popping an email over to: customer.feedback@claimeazy.com.

Many thanks,
Claim Eazy.

Rated 5 out of 5 stars

Always found the staff very helpful

15 January 2020
Unprompted review
Claim Eazy logo

Reply from Claim Eazy

Good afternoon Maureen,

Thanks for leaving us this great review, your feedback is very important to us. Our team aim is to ensure your experience with us is as positive as it can be and knowing that we are fulfilling this, is very pleasing to see.

If there is anything else we can help you with or if you have any questions, please do not hesitate to get in touch with us- we’re always here to help!

Many Thanks,
Claim Eazy.

Rated 4 out of 5 stars

This company have been dealing with…

This company have been dealing with some claims for me I have found them to be good. Plenty if comunication along the way. Can recommend 😊

15 January 2020
Unprompted review
Claim Eazy logo

Reply from Claim Eazy

Good afternoon Julie,

It’s great to see these kind of comments about the service we have provided to yourself and we thank you for taking the time to let us know. It’s a priority for us to ensure that our customers are always satisfied and to know that the service we are providing is up to that standard is great to see!

If there is any questions or queries you have also, please send us an email to customer.feedback@claimeazy.com, we will be more than happy to assist you in anything you may need.

Many thanks,
Claim Eazy.

Rated 5 out of 5 stars

First class service

First class service. Nice to speak to someone is so capable and also friendly.pleasure to talk to her

14 January 2020
Unprompted review
Claim Eazy logo

Reply from Claim Eazy

Good afternoon Lyn,

Thank you for your lovely feedback. We are very happy to receive your comments regarding our service and we appreciate you taking the time to do so. At Claim Eazy our team thrives knowing that our clients are enjoying their journey with us.

Customer satisfaction is very important to us also so to hear that we are living up to our aim is great. If you would like to add any details to your review or if you wish to speak to us further- you can do so by popping an email over to: customer.feedback@claimeazy.com.

Many thanks,
Claim Eazy.

Rated 1 out of 5 stars

This company is the worst

This company is the worst! Stay clear of them. I was waiting over a year to hear about ppi so i cancelled with them but 2 years later there still hounding me! Useless!

14 January 2020
Unprompted review
Claim Eazy logo

Reply from Claim Eazy

Good afternoon Karen,

We are very sorry to learn that you have been dissatisfied with your experience with us.

It is always disappointing to hear about any short comings in the service that we provide to our customers, and whilst Claim Eazy is committed to providing a high standard of service to everyone, we do recognise that things can go wrong from time to time.

Regarding the specific points you have raised in your review, we would like to explain this to yourself and rectify any issues. Please may you pop an email over to customer.feedback@claimeazy.com and we can discuss this in more detail with yourself.

Many thanks,
Claim Eazy.

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