Very good service - rang me as an item out of stock so replaced it with similar item - gave me gift box for free for inconvenience. Order processed and posted very quickly. Products came very nicely... See more
Company replied
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See what reviewers are saying
A gem of a shop which locals and visitors to Stirling should not miss. The wide range of Scottish products have been carefully and lovingly selected for their quality and craftsmanship. The shop own... See more
Company replied
This company is outstanding. Personal, I am rubbish at online ordering. Made it easy. Customer service .5 star absolutely would order again Thank you
What a beautiful shop selling a variety of products all made in Scotland with most things made locally and even within the store. Fantastic personalised goods and cards and the owner Jen is lovely and... See more
Company replied
Company details
- #84 of 373 best companies in Gift shop
- #16 of 72 best companies in Corporate gift supplier
- #3 of 19 best companies in Gift basket shop
Written by the company
A new gifting experience, in our shop in Stirling or online. We take the stress out of shopping for birthdays, Christmas, Mothers Day, Fathers Day, Valentines Day, new home, new baby and any gift required. Come in to the shop and grab a cuppa while you browse and build your gift box or bag. Or shop online at our easy to use website. We source the best of Scottish Artisan products to bring you a gifting experience that you won't forget. By buying from us your are supporting many small local businesses including ours.
Contact info
56 Port Street, Stirling, FK8 2LJ, Stirling, United Kingdom
- 01786 230964
- enquiries@clanartisan.co.uk
- clanartisan.co.uk
4.9
Excellent
175 reviews
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Top last minute 50th birthday present
What an amazing and personalised service! Jen M dealt with my last minute order on her day off, swapped in products at my request, and delivered it in person the following day to a friend who was celebrating his 50th six miles from Stirling. All this before we had managed to overcome various technical difficulties to make payment - such trust. Lovely products too. I can't recommend enough.
1 September 2023
Reply from Clan Artisan Ltd
Wow ! Thank you so so much Frances for taking the time for this amazing 5⭐️ review . It’s really appreciated . At Clan Artisan we love to help our customers and will always try and offer the best service that we possibly can . It was such a pleasure sorting your box and I think your friend was the happiest and most lovely person we have ever delivered to . It reallly made my day hand delivering it to him . I wish you could have seen his smile 💕 . Once again thank you for this review and hope we can help you again soon
Jen M
…A treasure trove!
Friendly helpful staff who help me find what I wanted.
Excellent range of goods
13 August 2023
Reply from Clan Artisan Ltd
Thank you so much Wilma for taking the time to leave this amazing 5⭐️ review ! It means the world to us ! We hope we can help you find exactly what you are again xxx
Have an amazing day ! And thanks again
Jen M x
This company went over and above so…
This company went over and above so quickly to get my item posted to northern ireland when my address wasnt being accepted on their website. My stencil arrived very quickly and was very impressed with it and will sure purchase from them again
21 July 2023
Reply from Clan Artisan Ltd
Thank you so much for taking the time to leave this fantastic review :) so glad it arrived safe and well ! X just let us know directly if there is anything else we can help with in future . Thanks again . X
Quality products made in Scotland
Quality products made in Scotland, expertly merchandised and great customer service. This is benchmark retail in Stirling of which other retailers should take note.
14 July 2023
Reply from Clan Artisan Ltd
Thank you so much for this amazing review . We are very grateful for your support and for taking the time to review us . We really hope we are doing something a wee bit different in Stirling and appreciate the acknowledgement of that . Hope to see you again soon Campbell .
Fantastic customer service
Fantastic customer service, gorgeous gifts you can't find elsewhere, couldn't ask for more!
21 June 2023
Reply from Clan Artisan Ltd
Thank you greatly for taking the time to leave this amazing review . We really appreciate it ! Xxx
Excellent service
Excellent service! I sent a hamper to my Dad and he absolutely loved it.
6 July 2023
Reply from Clan Artisan Ltd
Thank you so much Carolyn for taking the time to leave us this amazing review . We are so glad he loved his gift you created on our box box builder app . We love putting these together :) Hope we can help you again soon . Have an amazing day !
Reply from Clan Artisan Ltd
Thank you Jenny for taking the time to leave this ⭐️ review . It means so much to a small business like ours and all the way from Australia .. 🇦🇺 hope the recipients loved their gifts . Thanks Jen M x
Amazing every time
25 June 2023
Reply from Clan Artisan Ltd
Thank you so much for this ⭐️⭐️⭐️⭐️⭐️ review ! We so appreciate it xx
Reply from Clan Artisan Ltd
Thank you so much for taking the time to leave us this 5⭐️ review . This means the 🌍 to us . We hope we can work with you again soon . Thanks once again for your order and for this review x Jen T
Reply from Clan Artisan Ltd
Thank you so much for your 5 star review Karen, we really appreciate it. We are glad your client loved their hamper. The Jen's x
Great products, amazing service
What a gem of a place! Visited the shop for the first time and found a lovely space with some absolutely gorgeous products. I was delighted to take home a stunning, hand-crafted glass rainbow from Orkney and a beautiful ceramic spoon rest with a celtic design. Amazing, friendly service too. Looking forward to visiting again and checking out some online offerings.
5 May 2023
Unprompted review
Reply from Clan Artisan Ltd
Thank you so much for taking the time to write this amazing 5 ⭐️ review . We really appreciate it so much . And also a wee reminder that we need to order more rainbows as that’s them all sold out ! X We hope to help you again soon :)
Great products delivered quickly
I really liked the range of products available, putting together a box for a birthday gift. Then was really impressed they arrived so quickly.
I will be back to buy more, I am sure!
1 May 2023
Reply from Clan Artisan Ltd
Thank you for taking the time to leave us a 5 star review Tim, we really appreciate it. We are delighted you liked our range of products and speedy delivery. We look forward to seeing you again soon. The Jen's x
Lovely gift.
If you're looking for a great selection of Scottish goods from independent suppliers, look no further than this amazing shop! The people who work there are incredibly friendly and knowledgeable, and they go out of their way to make sure you find exactly what you're looking for. Plus, they even offer free coffee to customers! Whether you're looking for a unique gift or just want to treat yourself to something special, this shop is definitely worth a visit. You won't be disappointed!
30 April 2023
Unprompted review
Reply from Clan Artisan Ltd
Thank you so much for taking the time to leave us this amazing 5⭐️ review Shelley . We just love our wee shop and our fantastic customers ! We look forward to seeing you again soon :) xx
Thanks so much again
The Jens
Personalised Gift Hampers
I regularly buy gifts for special presents from Clan Artisan -I love the range of genuine Scottish treats, made by small independent businesses, and really enjoy putting together hamper selections in their beautiful gift boxes, which are fabulously sturdy to survive a postal journey, and gorgeous enough to keep and repurpose as pretty and useful storage. Outstanding service Clan Artisan.
2 May 2023
Unprompted review
Reply from Clan Artisan Ltd
Thank you so much for taking the time to write this amazing review and also for your continued support . We are so glad you love our range of products .. and we have so much more coming soon ! Scotland has so many hidden wee gems out there .. and we love that we can do our little bit to support these fantastic businesses with your continued support :)
Thank you again
The Jens
Clan artisan go above and beyond for…
Clan artisan go above and beyond for each individual customer. I’ve been using them for a number of years and I cannot fault them. You can shop with them in person now or online. Highly recommended, five stars. ⭐️⭐️⭐️⭐️⭐️
2 May 2023
Unprompted review
Reply from Clan Artisan Ltd
Isla .. Thank you so much for taking the time to write this amazing review ! We so appreciate it and your custom over the years :) xx Thank you again love the Jens x
An absolute gem of a shop
An absolute gem of a shop with the loveliest ladies that own and run it. The 2 Jens are extremely welcoming and go above and beyond to help you find the perfect gift or treat. So many locally sourced products you will be spoiled for choice! Beautifully wrapped and packaged. Definitely worth a visit 😊
22 April 2023
Unprompted review
Reply from Clan Artisan Ltd
Aww my ❤️ Thank you so much for taking the time to write this review . It means so much to us xx hope to see you again soon Heather . Love The Jens xx
Lovely treats from small local producers
I was very pleased to find such a great variety from local producers. I always do my best to support small businesses. Thank you for curating such a lovely selection on an easy to navigate and attractive website with easy purchasing and quick delivery.
13 April 2023
Reply from Clan Artisan Ltd
THANK YOU ANNA !!!! We are blown away with so many of our lovely customers taking the time to leave us amazing reviews . It really means so much to us as a small business. Your order alone supported 6 different small businesses - including ours , so thank you again from the bottom of our hearts xx
The Jens
Another excellent delivery from Clan…
Another excellent delivery from Clan Artisan.
Exactly what i asked for, on time and reasonably priced.
10 April 2023
Reply from Clan Artisan Ltd
Thank you so much for taking the time for this amazing 5 ⭐️ review and for ordering with us again . We really appreciate it and hope to work with you again soon .
Thank you again
The Jens
Love this wee shop!
This is the second time I've visited Clan Artisan in Port Street Stirling. Both times I've found exactly what I needed to make a gift that little bit different and I'm always more than happy to support local businesses in Clan Artisan and the suppliers they stock. Thank you to both Jens you're a credit to your business and the epitome of a great shopping experience!
22 April 2023
Unprompted review
Reply from Clan Artisan Ltd
Wow ! Thank you so much Kelly for this amazing review 💕 we are so very grateful to our lovely customers and hope we can help you again soon with any gifting needs :) x that’s us away to do a wee happy dance 💃💃
Huge thanks again
The Jens
Reply from Clan Artisan Ltd
Thank you so much for taking the time out for this amazing 5⭐️ review . This means so much to us here as a small business .. we love to provide the best service we can and really appreciate your custom and leaving this review for us .
Have an amazing day ! You have made ours x
The Jens
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