Very good service - rang me as an item out of stock so replaced it with similar item - gave me gift box for free for inconvenience. Order processed and posted very quickly. Products came very nicely... See more
Company replied
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See what reviewers are saying
A gem of a shop which locals and visitors to Stirling should not miss. The wide range of Scottish products have been carefully and lovingly selected for their quality and craftsmanship. The shop own... See more
Company replied
This company is outstanding. Personal, I am rubbish at online ordering. Made it easy. Customer service .5 star absolutely would order again Thank you
What a beautiful shop selling a variety of products all made in Scotland with most things made locally and even within the store. Fantastic personalised goods and cards and the owner Jen is lovely and... See more
Company replied
Company details
- #84 of 373 best companies in Gift shop
- #16 of 72 best companies in Corporate gift supplier
- #3 of 19 best companies in Gift basket shop
Written by the company
A new gifting experience, in our shop in Stirling or online. We take the stress out of shopping for birthdays, Christmas, Mothers Day, Fathers Day, Valentines Day, new home, new baby and any gift required. Come in to the shop and grab a cuppa while you browse and build your gift box or bag. Or shop online at our easy to use website. We source the best of Scottish Artisan products to bring you a gifting experience that you won't forget. By buying from us your are supporting many small local businesses including ours.
Contact info
56 Port Street, Stirling, FK8 2LJ, Stirling, United Kingdom
- 01786 230964
- enquiries@clanartisan.co.uk
- clanartisan.co.uk
4.9
Excellent
175 reviews
Asks customers to review
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Thank you for the thank you card …
I made an online order for a thank you card. Brilliantly produced design. I went into the store to pick up and the card is perfect. Excellent value for money.
8 June 2024
Unprompted review
Absolutely excellent service
Absolutely excellent service. Order arrived next day and the packaging was lovely, down to the tartan ribbon tie around the sturdy gift box. It's great that the box etc. can be reused. I will definitely be using this company again and am looking forwards to planning Xmas hampers for the family.
3 May 2024
Reply from Clan Artisan Ltd
That is amazing to hear ! We will look forward to helping you again with any gifts . Thanks for taking the time to review us . It means the world to us Jens and our team !
Thanks again x
Reply from Clan Artisan Ltd
Thank you so much for this amazing 5⭐️ review . We really appreciate it . Hope we can help you again soon .
Jen M
Fantastic service
Fantastic service!
They really value customer care. Excellent online service and goods.
6 March 2024
Reply from Clan Artisan Ltd
Thank you so much for this amazing review . Our customers mean the world to us and we are so glad you were happy with our service and products . We hope we can help you again soon Carol .
Huge thank you again
Jen M x
Excellent customer service with…
Excellent customer service with oersonal touch . Beautiful product
21 February 2024
Reply from Clan Artisan Ltd
Thank you so much for taking the time to leave this 5⭐️ review . We really appreciate it . Hope we can help you again soon x
Team Clan Artisan.
Ease of website and updates through…
Ease of website and updates through buying process for a truely unique exquisite purchase.
31 January 2024
Reply from Clan Artisan Ltd
Thank you massively Louise for ordering with us and then taking the time to review us . We really appreciate it ! Hope we can help you again soon .
The Jens
Great products for every occasion fast…
Great products for every occasion fast delivery and all you need to make the perfect gift thank you so much Jen M you made my day with personalised message xxx L
18 January 2024
Reply from Clan Artisan Ltd
Aww thank you so much ! Xxxx it means the world to us to receive this amazing 5 star review xxxx we so appreciate it ‘ xx
Reply from Clan Artisan Ltd
Thank you David for your order with us and also leaving us this 5 ⭐️ review ! Hope we can help you again .. and hopefully keep up the good work :) x
Have a great 2024 !
Jen M
Clan Artisan hits the mark every time
Clan Artisan has excellent customer service and quality products! It is so easy to use their online ordering and delivery service. Everyone I have ever gifted one of their specialty boxes to has been over the moon delighted in them! Would definitely never hesitate to recommend them!
22 December 2023
Reply from Clan Artisan Ltd
Thank you so so much for this amazing 5⭐️ review . It means so much to our wee business .. xx
Hope we can help you again soon !
Have an amazing 2024 !
Jen M
Great service
Great service, efficient, personal and friendly. Will certainly be back again for bespoke presents.
15 December 2023
Reply from Clan Artisan Ltd
Thank you so so much for taking the time out to leave this 5⭐️ review for us .
Hope we can help you again in 2024 ! Xx
Thanks again
Jen M
I love this wee shop
I love this wee shop! Bought a hamper for a friend at Christmas. There were so many beautiful products to choose from. Staff were so lovely and helpful giving their time and patience. My hamper looked stunning. Great idea for a present anytime of the year. Xx
22 December 2023
Reply from Clan Artisan Ltd
Thank you so much for this amazing review ! It really means the 🌍 to us .
Hope we can help you again soon .
Jen M
Clan Artisan were so very helpful
Clan Artisan were so very helpful. The gift has beautifully gift wrapped and the card message was hand written which was such a lovely touch. The products were amazing and it meant so much that they were hand made in Scotland. My husband loved them. The team were so helpful and I received the gifts so quickly. Thank you so much x
20 December 2023
Reply from Clan Artisan Ltd
Aww Trisha thank you so much for this amazing review . It means this world to our small business and so glad you were happy with our products and service .
Hope we can help you again soon
Jen M x
Reply from Clan Artisan Ltd
Thank you so much Sharon for this 5⭐️ review ! So glad our products were well received :) and it always makes us do a wee happy dance with each 5⭐️review !
Clan Artisan really went the extra mile…
Clan Artisan really went the extra mile to help. The recipients of both hampers I chose were delighted with their gifts. Jen ensured one particular hamper arrived in Isle of Skye on time and affordably.
20 December 2023
Reply from Clan Artisan Ltd
Thank you Carol for taking the time to leave this 5⭐️ review . It means the world to us. So glad everyone loved their gifts and glad they arrived safely .
Have a fantastic 2024 .. and hope we can help you again soon
Jen M
Beautiful gifts, terrific service!
Despite the Christmas rush, I received a call to let me know that an item I had ordered had literally just been sold, and to offer either a refund or an alternative. Items ordered arrived quickly and beautifully wrapped - and oh my, they were lovely! Highly recommended.
20 December 2023
Reply from Clan Artisan Ltd
Thank you so much for taking the time to review us . It certainly was a busy time this Christmas , but we always try our best to ensure our customers are happy .
Hope you have had a lovely Christmas and thank you again for this review .
Love Jen M
A Wee Hidden Gem!
Everytime I've visited Clan Artisan I have left with a unique gift you can't find in chainstores. The Jen's are always on hand to help find just the right thing from their lovely range of treats. They have something special for everyone! Thank you! x
19 December 2023
Reply from Clan Artisan Ltd
Thank you so much Stacie for this 5 ⭐️ review , and thank you for your continued support . It means the world to us. ..
hope you have had a lovey Christmas and your gifts were well received .
What a great company
What a great company, customer service is brilliant my email query was answered and I had made the mistake got the wrong date! Parcel was delivered on the date I had asked for. Such a great range of goods to choose from as well.
20 December 2023
Unprompted review
Reply from Clan Artisan Ltd
Thank you so much for taking the time to review us at such a busy time of year ! Xx we are always here to help :) xx
Have an amazing Christmas and thank you once again .
Jen M x
Great local produce!
14 November 2023
Gorgeous shop with beautiful gifts
Gorgeous shop with beautiful gifts, really lovely staff
10 October 2023
Unprompted review
Reply from Clan Artisan Ltd
Thank you so much for taking the time to leave this lovely review :) we so appreciate it and we hope you visit us again :)
Jen M
Great quality. Very efficient.
Fantastic. Easy online ordering. Great to deal with via email. Gifts sent out very quickly. Lovely quality gifts and produce. Recipient very pleased.
21 September 2023
Reply from Clan Artisan Ltd
Thank you so much for taking the time to leave this amazing 5⭐️ review .
Thanks so much for ordering with us . We really appreciate it and hope we can help you again soon x
Jen M
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