Very good service - rang me as an item out of stock so replaced it with similar item - gave me gift box for free for inconvenience. Order processed and posted very quickly. Products came very nicely... See more
Company replied
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See what reviewers are saying
A gem of a shop which locals and visitors to Stirling should not miss. The wide range of Scottish products have been carefully and lovingly selected for their quality and craftsmanship. The shop own... See more
Company replied
What a beautiful shop selling a variety of products all made in Scotland with most things made locally and even within the store. Fantastic personalised goods and cards and the owner Jen is lovely and... See more
Company replied
This company is outstanding. Personal, I am rubbish at online ordering. Made it easy. Customer service .5 star absolutely would order again Thank you
Company details
- #85 of 375 best companies in Gift shop
- #16 of 72 best companies in Corporate gift supplier
- #3 of 19 best companies in Gift basket shop
Written by the company
A new gifting experience, in our shop in Stirling or online. We take the stress out of shopping for birthdays, Christmas, Mothers Day, Fathers Day, Valentines Day, new home, new baby and any gift required. Come in to the shop and grab a cuppa while you browse and build your gift box or bag. Or shop online at our easy to use website. We source the best of Scottish Artisan products to bring you a gifting experience that you won't forget. By buying from us your are supporting many small local businesses including ours.
Contact info
56 Port Street, Stirling, FK8 2LJ, Stirling, United Kingdom
- 01786 230964
- enquiries@clanartisan.co.uk
- clanartisan.co.uk
4.9
Excellent
176 reviews
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Really helpful all through the process
Really helpful all through the process. Site is really easy to use too & the choice is very good. Price is very competitive too.
All delivered by the date I asked for, with clear instructions to keep the cheese fresh & a nice bag to pop them in whilst they're in the fridge
17 December 2021
Reply from Clan Artisan Ltd
Thanks so much for taking the time for this review xx it’s really appreciated x have an amazing Christmas xx
Very impressed
Very impressed! Ordered a wee hamper for friends and when one item was available was phoned and had full discussion about alternatives. Helpful, friendly and nothing too much trouble. Delivered the following day! Superb service.
17 December 2021
Unprompted review
Reply from Clan Artisan Ltd
Apologies for this late response to your review .. it been super busy getting all the orders out and i've missed this! thanks so much for taking the time to review us ... it really is appreciated . Have a lovely Christmas love Jen and team x
Sensational products
Sensational products, easy ordering and always delightful and friendly
16 December 2021
Reply from Clan Artisan Ltd
Thank you so much for taking the time to leave this review x it really means so much xx
Top company
Excellent selection of gorgeous goodies - something for every taste. Fabulous customer service and prompt delivery. Will use this company over and over.
8 December 2021
Reply from Clan Artisan Ltd
Thanks so much for this ! Always glad to help xx
Amazing service and very friendly
30 November 2021
Reply from Clan Artisan Ltd
thanks so much for this lovely review and so sorry for our late response . I seem to have missed it somehow in the Christmas madness behind the scenes . Have a lovely Christmas and thanks again for taking the time to write this review x
Jen and team
Another great Hamper!
Another great hamper sent out by Clan Artisan. My brother was thrilled with such a lovely surprise. Thank you!
17 November 2021
Reply from Clan Artisan Ltd
Huge thanks for your order again Rachel . I’m so glad he loved it xx
Excellent service
Excellent service from ordering to receipt. As soon as order was placed online I received a text about collection. Very efficient service which I could not fault. The items were a gift for a colleague who was delighted with them. Very good value for money and an extremely efficient and personable service.
1 November 2021
Reply from Clan Artisan Ltd
Thank you so much for the amazing review - as a small business this really means so much ! So glad the gift was received so well . We hope we can help you again soon xx
Fantastic service which went above and…
Fantastic service which went above and beyond :-) Will definitely use again.
15 October 2021
Reply from Clan Artisan Ltd
Thank you so much for this lovely review . It really means a lot 🙏
Great service, high quality products
Have ordered several hampers from Jen. Each one well received by the recipients. Jen is very helpful, too. Will definitely use again and also love the fact I can get customised messages included in each hamper.
8 October 2021
Unprompted review
Reply from Clan Artisan Ltd
Thank you so much for this review .. i so appreciate it ! xx
Jennifer was super kind and helpful
Jennifer was super kind and helpful. We are so happy with the unique gift! Thanks!
5 October 2021
Reply from Clan Artisan Ltd
Thank you so much for this review .. and for your patience ! It's really appreciated x Love Jen
An excellent service and will use Clan…
An excellent service and will use Clan Artisan again. Thank you.
16 September 2021
Reply from Clan Artisan Ltd
Thank you so much for taking the time for this lovely review :) it’s really appreciated x
Wee Scottish Gift Box
My niece really enjoyed her parcel of goodies. Quick delivery with excellent and patient customer service when I muddled up the dates! Would definitely use again.
8 September 2021
Reply from Clan Artisan Ltd
Thank you so much for this lovely review .. I’m so glad your niece loved her gift x
Will look forward to hearing from you again. Xx
Jen
Highly Recommend
Absolutely fantastic service. We ordered online from Australia and Jen kept us updated on everything. My mum was thrilled with her surprise and the hamper was beautifully made with quality products. Super fast delivery. Would highly recommend Clanartisan and will definitely be using again. Thank you so much.
1 September 2021
Reply from Clan Artisan Ltd
Thank you so much for the lovely review . It really is appreciated .. and I’m so glad your Mum loved her gift xx
Great Scottish Products
Jen at Clan Artisan is so helpful and accommodating that making a box for a far away friend was an absolute pleasure. Fast delivery and great Scottish products, will definitely use again.
9 February 2021
Unprompted review
Reply from Clan Artisan Ltd
Apologies for this very late response to this review ! Thanks so much for this xx it’s really appreciated xx
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