I placed my order last month. The delivery date was the following week. The items did not arrive in the time specified so I left it a few days longer as it was coming to Ireland. Still no order arriv... See more
Company replied
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I placed an order on 23rd Feb received an email on 28th Feb advising goods had been sent but have never received them. I have emailed the company several times and received no reply from them, I hav... See more
Company replied
Previously used and quick delivery- no problems. This time, not received and having to chase twice and still awaiting refund.
Company replied
I bought a swimming costume for my holiday next week last Saturday. It's now the following Monday and I still haven't received it. Not happy.
Company details
Information provided by various external sources
Your one stop shop for all your lingerie and swimwear needs. We stock many popular and well known brands with one of our most sought after lines being the Freya collection. The collection consists of Freya swimwear, and Freya bra and knickers sets as well as many other individual items which can be purchased by themselves. Freya lingerie is famous because of the way it fits a woman’s body perfectly while looking amazing, and with new collections available regularly throughout the year you are sure to find the perfect Freya bra and other lingerie and swimwear items for you.
Contact info
1.1
Bad
249 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
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First Class.
Very well stocked and comparatively priced,they always provide a first class prompt service. I would highly recommend.
27 December 2016
Unprompted review
Reply from Clara Olivia
Wow! Thank you very much for your kind words.
Reply from Clara Olivia
Thank you for the great feedback Mary - we're glad you like the service and we are delighted to be able to serve all our Canadian customers
Sports bra
Really easy to to find the product your looking for , smooth transaction and fast delivery
Love my elomi sports bra , no more black eyes at the gym 😂😂
Defo would buy again A+
17 December 2016
Unprompted review
Reply from Clara Olivia
Hi Helen - thank you very much for the great feedback. We're glad you (and your eyes) like you new sports bra :-)
No problems whatsoever
Delivery very quick, items purchased as advertised and communications excellent.
13 December 2016
Unprompted review
Reply from Clara Olivia
Thank you very much, Sammy - we're glad you're happy with our service.
good expirience. good prices only on discounts
the ordering and delivery is good
It is easy to deliver and you get it pretty fast and with no problems
packaging is also good.
the prices is usually too high and only with special discounts it is worth
to check if what you want is in the discounts.
11 December 2016
Unprompted review
Reply from Clara Olivia
Hi thanks for the positive feedback - keep looking out for those discounts!
Reply from Clara Olivia
Hi Jennifer - thanks for being a regular customer - we appreciate it.
Fast delivery and high quality
9 December 2016
Unprompted review
Reply from Clara Olivia
Thanks for the good feedback
Excellent customer service every time
Sizing is as per brand, delivery is very timely, good communication with customers, great sales!
5 December 2016
Unprompted review
Reply from Clara Olivia
That's very kind of you Caroline - thanks very much.
Good quality, good service.
The bras were well made and it was easy to return the one that did not fit.
5 December 2016
Unprompted review
Reply from Clara Olivia
Thank you very much for the positive feedback.
excellent service, quick shipping overseas, great customer service!!!
4 December 2016
Unprompted review
Reply from Clara Olivia
Thank you Dana - we appreciate all your feedback
Excellent service!
I have been buying my bras from Clara Olivia for 5+ years because their site is easy to use, their prices are the best available and their service is excellent :)
2 December 2016
Unprompted review
Reply from Clara Olivia
Hi Kim - thank you very much for that great feedback. We're glad you keep coming back and we look forward to serving you again.
Poor size search
There doesn't seem to be any way to search for particular bra sizes other than to choose a make & model first. Fortunately I know what model bras from which company comes in my size. Otherwise I would have given up on the site after 5 minutes.
Please introduce a decent size finder. I'm sure you used to have one.
27 November 2016
Unprompted review
Reply from Clara Olivia
Hi Amanda - Thank you for the feedback. I assume that you are using a tablet or a mobile. On the desktop version of the site there is a search box at top right, where you can enter a size and find all the items that would fit you. Unfortunately it doesn't appear on the screen if you're using a tablet or mobile. I have asked the developers to work out a way to include it in future. Andrew
Update - our clever developers have now fixed the problem and you can search by size on mobile and smartphone. Just click the magnifying glass in the top menu bar
Reply from Clara Olivia
Thank you for the feedback and we're very sorry you didn't get your delivery. Looks like it got lost in transit. We will arrange a replacement and email you privately.
Fantastic service and products
Very helpful when I needed to contact them directly. Have used them numerous times and will continue to do so.
20 November 2016
Unprompted review
Reply from Clara Olivia
Thank you so much for your feedback, Sarah. We're glad to be of service.
Excellent service
Good quality and well made products, and an efficient and speedy service.
15 October 2016
Unprompted review
Reply from Clara Olivia
That's very kind of you, thank you for the feedback
Reply from Clara Olivia
Thanks very much for the feedback - and don't forget, if there are any Freya, Fantasie or Elomi items you can't see on the site, drop us a line, we can probably get them on special order for you
Well done!
A good and genuine website. Prompt delivery and excellent value. Items are always in stock. Never had any problems. Thank you
15 October 2016
Unprompted review
Reply from Clara Olivia
Thank you for your kind words - your feedback is apreciated
Reply from Clara Olivia
Thanks very much for your feedback - we're always glad to hear from our International customers
Good service
Placed order and was very pleased with the items ordered and the time in which it has received.
13 October 2016
Unprompted review
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