CLARINE Reviews 647

TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Considering 425 reviews, reviewers had a great experience with this company. Many customers are highly satisfied with the product's quality, describing the watches as elegant, expensive-looking, and well-crafted, often exceeding expectations for their price point. People frequently praise the watches for their design, durability, and the luxurious feel they offer, making them suitable for various occasions and excellent gifts. Reviewers also appreciate the affordability, noting that the watches provide great value for money and look much more expensive than they are. However, some people were dissatisfied with the quality, reporting issues like watches not being as described, having scratches, or stopping working shortly after purchase. A few customers also experienced problems with order processing, such as missing items from promotional deals or delayed shipping, and some felt the product's appearance was cheap or not matching website images.

What people talk about most

Product

Reviewers mention positive feedback about product quality, with many customers praising the elegant design,... See more

Quality

Customers consistently note positive experiences with quality, with many reviewers praising the watches as... See more

Order

Customers had ambiguous experiences with order, with many praising the ease of ordering, quick delivery, and... See more

Price

Reviewers highlight ambiguous aspects of price, with many praising the affordability and value for money,... See more

Delivery service

Clients share ambiguous opinions on delivery service, with many reviewers praising fast delivery times,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

These watches are so lovely and look very elegant and expensive. I am so pleased with my purchase and will definitely be ordering again for presents. When you break it down you are only paying... See more

Rated 5 out of 5 stars

I ordered a few watches during one of Clarine’s promotional deals. The watch that came was lovely, just as described. Gorgeous, great quality and perfect finishing touch on any outfit. I did have... See more

Rated 5 out of 5 stars

These watches and jewelry s super high quality, well -crafted , and a perfect gift for anyone. Classy and elegant, I love my watches!!! Bought 4 ! These watches are designed to detail, and the finish... See more

Rated 5 out of 5 stars

Beautiful quality expensive looking watches at very affordable prices. I have had so many compliments on my watches from my friends who cannot believe how inexpensive they are! The buying process onli... See more


Company details

  1. Watch Manufacturer

Written by the company

For the one who has always trusted her own eye. Who knows what she likes, how she wants to feel, and exactly what kind of impression she wants to leave.


Contact info

4.1

Great

TrustScore 4 out of 5

647 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 4% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 4 out of 5 stars

I needed a replacement with one of my…

I needed a replacement with one of my watches and the help that I received was amazing. Though in the beginning it was quiet for days but eventually when a member got back to me, their responses were consecutive and I am happy about my replacement.

14 March 2026
Unprompted review
Rated 5 out of 5 stars

I love The watch

I love The watch! It is very pretty and looks very classy. Very good quality watch for the price especially.
Delivery was right on time.

10 March 2026
Unprompted review
Rated 1 out of 5 stars

Not true to their word

Not true to their word. Their BOGOF is a scam. I bought two watches for the price of one using their BOGOF promo but I got one watch and the tool adjuster instead of two watches. I emailed them twice and never received any response. Not buying from them again

21 February 2026
Unprompted review
Rated 2 out of 5 stars

Poor service and quality

Purchased 2 for 1 deal. They only sent the one watch. I emailed them multiple times with no response. The watch itself if very light and material tacky. I understand its not a designer watch but ive seen watches at target that are better quality for less than half the price. I gave it 2 stars because it looks nice and tells the time but very disappointed in the quality and service.

11 March 2026
Unprompted review
Rated 1 out of 5 stars

Not happy

Not happy, very disappointed.
Bought the watch for my daughter's birthday And when she started to use it she noticed a defect. 2arms, minute & hour, are catching At one another and the watch stops. There's no way to return and I regret spending £40 on the defective watch. DO NOT BUY IT

1 March 2026
Unprompted review
Rated 1 out of 5 stars

Do Not Buy.

Do Not Buy.
Purchased Clarine De Mains Watch, whatch arrived on time but a week after watch started getting behind in time. sent video of watch to Clarine as they advised, and they did not respond after receiving the video. After lodged comlaint with my credit card provider, Clarine offerered me gift card as refund. I accepted the offer, it is one month now Clarine has not responded my email or gift card. Do Not Buy

20 December 2025
Unprompted review
Rated 1 out of 5 stars

Order not received, no refund offered

I ordered the 2 for 1 offer on some nice looking watches, I received my confirmation email and Clarine took the payment from my bank account.
A few weeks later I received an email from the courier (Evri) saying they couldn’t find my address and would be sending my order back to sender.
Clarine asked me if they had the correct address for me, which they had, and told me that the courier policy was not to reimburse if the address was wrong (which it wasn’t).
I informed Clarine that my contract was with them, not their courier and I would like to have my £40.00 refund please, especially as the courier said they would return to sender, and it was not my fault that the courier couldn’t find my address.
Since I have sent that email I have had no reply from them.
If Clarine refund my order I will take this review down, until then I am of the opinion that this company has very poor customer service and would not recommend anybody to buy from them.

3 March 2026
Unprompted review
Rated 1 out of 5 stars

Read my review before you purchase …

I was so excited when I saw these watches, more so when you were getting 2 for £40, when the watches arrived i was delighted with them, it came with the tool to take out links if the strap was to big, my husband easily removed the links from the first watch, then did the same with the second, he went to the winder to put it to the correct time and the winder came off in his hand, I emailed Clarine to explain what had happened after at least a week i had no correspondence so I emailed again, 6 emails later I still haven't heard anything, so please these watches look beautiful and yed they are, but when something goes wrong Clarine do not want to know, so please think carefully before you purchase, if something goes wrong, they will not respond.

14 January 2026
Unprompted review
Rated 5 out of 5 stars

Amazing watches and outstanding customer service!

The watch i ordered came swiftly and are amazing quality as expected. The free watch adjuster also worked smoothly and I could adjust its size. Additionally, their customer service is outstanding. I made a misclick that resulted in me missing out on a free watch so I emailed and they accepted my request to take part in the promotion. 2 months later, I decided to check my emails again as I didn't receive anything. Turns out, my email was saved as a draft! I emailed again as I just loved the first watch and did not want to miss out on my second one and to my surprise, they swifty responded and now my watch is on it's way! I definitely recommend.

25 February 2026
Unprompted review

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