CLARINE Reviews 615

TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Looking at 404 reviews, reviewers had a great experience with this company. Customers are consistently impressed with the high quality of the products, often noting that the watches are well-crafted, durable, and have a luxurious feel that exceeds expectations for the price. Many appreciate the elegant and classy designs, finding them versatile for various occasions and receiving numerous compliments. The ordering process is generally smooth, and people are often pleased with the affordability and value, especially when taking advantage of promotional deals. However, some reviewers were not happy with the delivery times, reporting that shipping took longer than expected. A few customers also mentioned receiving watches that were not the Clarine brand as advertised, but rather a different brand, and felt the quality reflected a much lower price point. There were also instances of products arriving with defects like scratches or missing parts, and some experienced issues with order fulfillment, such as not receiving all items from a promotional offer or packages going missing.

What people talk about most

Product

Clients share positive opinions on product, with many reviewers expressing satisfaction with the watches'... See more

Quality

Customers consistently note positive experiences with quality, often describing products as beautiful,... See more

Order

Users describe positive interactions with order, finding the purchase process easy and straightforward. Many... See more

Price

Customers had ambiguous experiences with price, with many reviewers praising the affordability and value for... See more

Delivery service

Reviewers highlight ambiguous aspects of delivery service, with many customers praising fast delivery times... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I ordered a few watches during one of Clarine’s promotional deals. The watch that came was lovely, just as described. Gorgeous, great quality and perfect finishing touch on any outfit. I did have... See more

Rated 5 out of 5 stars

I had a great experience with this store. I encountered a small issue with my order, but their customer service team responded quickly and resolved it without any hassle. They were professional, effic... See more

Rated 5 out of 5 stars

These watches and jewelry s super high quality, well -crafted , and a perfect gift for anyone. Classy and elegant, I love my watches!!! Bought 4 ! These watches are designed to detail, and the finish... See more

Rated 5 out of 5 stars

I recently bought this affordable watch with a buy 1 take 1 deal, and I’m really impressed! The quality far exceeded my expectations for the price — the design looks stylish, the build feels solid, a... See more


Company details

  1. Watch Manufacturer

Written by the company

For the one who has always trusted her own eye. Who knows what she likes, how she wants to feel, and exactly what kind of impression she wants to leave.


Contact info

4.1

Great

TrustScore 4 out of 5

615 reviews

5-star
4-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 5% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 5 out of 5 stars

These watches and jewelry are EXCELLENT

These watches and jewelry s super high quality, well -crafted , and a perfect gift for anyone. Classy and elegant, I love my watches!!! Bought 4 ! These watches are designed to detail, and the finish is long lasting. Buyers can Trust CLARINE for excellent affordable watches to enjoy in every color way.

14 April 2026
Unprompted review
Rated 5 out of 5 stars

Great purchase

I loved the watches, they are super pretty and look like they're of great quality. Dispatch was fast. It's very easy to adjust the watch to fit your wrist, and it's very comfortable to wear.

15 April 2026
Unprompted review
Rated 3 out of 5 stars

POOR QUALITY AND DECEPTIVE PRACTICES – Avoid this site!

I purchased a "Grealy De Mains" watch from clarine.co, lured by the "Premium 14k Gold Stainless Steel" description and the stated value of €125. After less than a year of very occasional use (reserved only for formal events), the product has been a disaster.

The gold plating peeled off, revealing a very low-quality base metal that emits a foul metallic odor and oxidizes rapidly. There is nothing "Premium" about this—it is a cheaply made item that does not live up to the 2-year warranty promised on their website.

The worst part was the customer service: after admitting the defect and confirming via email on February 1st, 2026, that a refund had been processed, they went back on their word. After waiting 12 days, they claimed their "technical systems" do not allow refunds after 6 months, offering only a useless store credit instead.

This is a shameful way to handle customers and blatant false advertising regarding materials. I strongly advise against buying from this site if you expect quality and professional integrity.

Order #4722542

⚠️👀 UPDATE
Following the publication of this review, the company contacted me and processed a full refund. I appreciate the resolution, although I still suggest improving the quality control of the materials used.

22 April 2025
Unprompted review
Rated 5 out of 5 stars

Very beautiful.

I’m really happy with this watch. It’s beautifully designed—elegant, refined, and versatile enough to wear for any occasion, whether casual or formal. The quality feels solid, and it’s clear the company pays great attention to detail. The included tool to adjust the strap size is also very easy to use. Overall, a great purchase and a piece I genuinely enjoy wearing.

16 April 2026
Unprompted review
Rated 5 out of 5 stars

First of all they sold what they…

First of all they sold what they claimed. Im always impressed by that. The product is exactly what you expect. While the strap is s bit lighter than I thought I find the weight of the watch is quite wonderful as I don't even feel it on my wrist.The Gold is the right color for all your other jewellery & it looks quite posh when it has a bangle or gold chain bracelet along with it
Love it❤️

14 April 2026
Unprompted review
Rated 5 out of 5 stars

Lovely watch.

I received my watch and was very happy with it but didn’t receive my second watch. I didn’t check out correctly. Customer service we’re very helpful and helped me with my second watch.

14 April 2026
Unprompted review
Rated 5 out of 5 stars

Outstanding Service That Truly Stands Out

I recently purchased a watch from Clarine, and although I experienced a few issues at first, I was really impressed by how everything was handled. Their customer service was outstanding — they treated me with respect, listened to my concerns, and addressed the problem quickly and professionally. It’s not often you come across a brand that takes responsibility and resolves things so directly. Overall, a great experience, and I’d definitely recommend them for both their products and their excellent service.

13 April 2026
Unprompted review
Rated 5 out of 5 stars

I’m honestly really impressed with this…

I’m honestly really impressed with this watch, The design looks elegant and timeless, The gold tone gives it a classy feel without being too much, The size is perfect on the wrist, It feels lightweight and comfortable even after wearing it all day, The details on the dial are simple and clean, That makes it easy to read and also very stylish, The quality feels solid
It doesn’t look or feel cheap at all، Overall، It’s a perfect mix of minimal and chic، Definitely one of my favorite pieces، Highly recommend if you want something simple but still stands out.
Thank you so much

13 April 2026
Unprompted review
Rated 5 out of 5 stars

A rough start, but a happy ending

My first international order experience was stressful since my package was marked as delivered but never arrived at El Salvador. Customer service took a while to respond, and I thought I had lost my money. However, they eventually explained the issue and resent my order to a U.S. address, which arrived quickly. It gave me a scare at first, but I appreciate that they made it right in the end

20 March 2026
Unprompted review
Rated 5 out of 5 stars

I ordered these watches during the BOGO…

I ordered these watches during the BOGO promotion, and upon their arrival, I was immediately in love with them. Although they are slightly smaller than I anticipated, the gold color is stunning, and adjusting the band is remarkably simple. Overall, I am pleased with my purchase.

24 January 2026
Unprompted review
Rated 5 out of 5 stars

Fabulous Watches from CLARINE

Very pleased with both my watches from CLARINE
They are beautifully made
I got the gold with white face & the silver one too on the fabulous 2 for 1 offer
They look & feel much more expensive than the price charged
Great customer service they respond almost immediately when you reach out

3 April 2026
Unprompted review
Rated 1 out of 5 stars

BEWARE OF THIS SCAM!

BEWARE OF THIS SCAM

I had a very disappointing experience with this website.

I ordered a watch from clarineco.com because it appeared to sell quality products. The site advertised a “buy one, get one free” deal that was supposedly ending at midnight, which encouraged me to purchase quickly. However, I later realized that this “limited-time” sale is continuously repeated, which is VERY misleading.

After placing my order, I received no confirmation email. I had to reach out myself just to get any information about my purchase, which is not acceptable for a legitimate online store.

Shipping took nearly a month to arrive in Florida, and there was no clear indication beforehand that the item would be shipped from China.

When the watch finally arrived, it was not what was advertised. It did not have the “Clarine” branding at all—instead, it was labeled “XIMILI Quartz,” which appears to be a completely different, low-cost brand. The quality was extremely poor: the materials felt cheap, the finish looked low-grade, and overall it did not resemble the product shown on the website.

In my opinion, this product is significantly overpriced for what it is. It looks like something that could be purchased elsewhere for a fraction of the cost.

Overall, this was one of the worst online shopping experiences I’ve had. I would strongly caution others before purchasing from this site.

1 March 2026
Unprompted review

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