Clarity Insolvency Reviews 

1,941
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 127 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the support staff for being exceptionally helpful, compassionate, and knowledgeable throughout the entire process. People genuinely appreciate how advisors clearly explain all available options step by step, which helps put anxious and overwhelmed minds at ease during difficult times. Consumers consistently note that every interaction feels personal, patient, and entirely non-judgmental. However, some people mentioned feeling pressured toward specific choices after changing their minds about moving forward, encountering unhelpful communication like having phone calls abruptly ended, or feeling that their initial requirements were completely ignored when being redirected.

What people talk about most

Staff

Customers report deeply satisfying and positive experiences with the staff, frequently highlighting their... See more

Customer service

Clients share positive opinions on customer_service, highlighting supportive and empathetic advisors who... See more

Service

Reviewers highlight positive aspects of service, praising the knowledgeable, patient, and efficient staff who... See more

User experience

Users describe positive interactions with user_experience, highlighting an easy application process and great... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I am incredibly thankful to Robert, an exceptionally kind and compassionate gentleman who has been a guiding force in my life. With his support, I have overcome so many challenges, and my stress has s... See more

Rated 5 out of 5 stars

Today I was called first thing after I submitted a request last night to look at my options, I was contacted by Paul who took all his time to thoroughly go through all the options open to me , he ans... See more

Rated 5 out of 5 stars

Great from start to finish most things I got done on what’s app or message and phone call to get finished and lots of options and happy that all out my hands


Company details

  1. Debt relief service
  2. Insolvency service

Written by the company

Clarity Insolvency is a UK debt help company that prides itself on helping people regain control of their finances. We offer free, clear, debt advice to help you find the best solution for your circumstances.


Contact info

4.8

Excellent

TrustScore 5 out of 5

2k reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 20% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(1,941)

128 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I was so worried and anxious about this process

I was so worried and anxious about this process and along came the angel in earth Robert McDonald 🤩absolutely held my hand (not literally but metaphorically) through this process . When I was unsure and panicked he reassured me that I would be ok and wouldn’t need to worry about anything . He would be there to help and guide and he was totally invested in helping and calming me ( sorry Robert btw I must of been a complete wreck ) I’m as you can imagine not good with these processes .Robert is credit to himself and his team thank you for helping me and continuing to help me and guide through this process

12 September 2023
Unprompted review
Rated 5 out of 5 stars

I’m so pleased with the outcome of MLS…

I’m so pleased with the outcome of MLS solvency and can’t express the feeling of relief I have !!! after coming across an advertisement that someone had posted it caught my eye so I thought ok let’s give it a go and I must say I can’t believe that in 5 years I will be debt free thanks to MLS solvency and my advisor william@mls thank u so much I really appreciate the help you gave me thank you so much big weight lifted of my shoulders !!! If u want to become debt free MLS solvency is the one ☝️

7 September 2023
Unprompted review
Rated 5 out of 5 stars

Wow!!

Wow! Words cannot express how much Kevin from MLS Solvency Ltd has helped me today! To consolidate my debts! It feels like I can breath again and a weight has been lifted off my shoulders! Thankyou so much! I highly recommend these guys if anyone is struggling financially! 10/10 for me

7 September 2023
Unprompted review
Rated 5 out of 5 stars

Had a call back from William C and…

Had a call back from William C and within minutes had options laid out and then handed to the relevant department to action my plan. An hour later I'm all set up and more relaxed knowing I have a plan in place to help pay what I owe and reduce my monthly outgoings. I can now concentrate on taking care of my family a little more now.

4 September 2023
Unprompted review
Rated 5 out of 5 stars

Wow what a company

Wow what a company from start to finish ive had the best support and help I could wish for..lewis kept me upto date every step of the way phoning and sending me messages of support and help. my application is going through as we speak so hopefully on my way to being debt free. I honestly cannot thank .Lewis enough

28 August 2023
Unprompted review
Rated 5 out of 5 stars

From the get go Lewis was so helpful…

From the get go Lewis was so helpful and understanding made me feel at ease in a difficult situation he went above and beyond to do what he could to help I couldn’t be more appreciative of him. Thank you

29 August 2023
Unprompted review
Rated 5 out of 5 stars

Jamie Boyle was amazing with…

Jamie Boyle was amazing with everything, and took the time to explain the full process to myself and helped push this through in time to stop a payment through through in a couple days time

Great service

31 August 2023
Unprompted review
Rated 5 out of 5 stars

On route to being debt free!

From Start to Finish Robert was understanding and helpful.
He is listened to my worries and gave me the best advice for me personally. I was kept up to date with what was happening and Robert was never a message or phone call away. Thankfully with his help I’ve started my journey towards being debt free!

22 August 2023
Unprompted review
Rated 5 out of 5 stars

This is a great service

This is a great service. Right from the very start William helped me with the stuff that I didn't understand and replied very quick when I had and questions to ask

28 August 2023
Unprompted review
Rated 5 out of 5 stars

Highlander 3, the undebtaning

Was really apprehensive and nervous about having to do this, but thanks to Scott McLeod (of the clan McLeod, there can be only one), who made it simple, and easy to understand, guided me through the whole process with excellent professionalism and top notch customer service. Hopefully I’ll not need to use this service again but if I do, I’ll be looking for Scott “the highlander” McLeod to sort me out

21 August 2023
Unprompted review
Rated 5 out of 5 stars

Stress Free Company

This company are so helpful and very supportive and understanding in your circumstances. Always in constant contact and brilliant communication. Robert MacDonald was absolutely fantastic throughout the whole process.

29 August 2023
Unprompted review
Rated 5 out of 5 stars

Scott- A huge thank you very much to…

Scott- A huge thank you very much to you and the work you’re doing. Chrystal clear informative explanation. I feel at peace and calm after talking Scott. And now after all I can sleep well at night. THANK YOU SCOTT.
Mary

16 August 2023
Unprompted review
Rated 5 out of 5 stars

From the very start William was great

From the very start William was great , very kind and friendly not judgmental at all had answers and knowledge for any of our questions, made us feel at ease discussing our finances and was so helpful, really appreciate all his help, couldn't thank William enough !
He’s been great ! So again thank you William for all your help and advice really have helped us a lot !xx

22 August 2023
Unprompted review
Rated 5 out of 5 stars

Right from the start lee was very…

Right from the start lee was very helpful and I was very impressed with how kind and friendly he was not at any time did I feel uncomfortable about my problem. He went through everything and sorted it all out very quick

22 August 2023
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look