Clarity Insolvency Reviews 

1,941
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 116 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated staff members for being exceptionally kind, patient, and knowledgeable when calmly guiding individuals through various available choices. Consumers truly appreciate the compassionate, highly supportive, and completely non-judgmental assistance provided throughout the entire journey, which helps greatly reduce stress and anxiety. Some reviewers were not happy with communication difficulties encountered after changing their minds about proceeding with the service. A few people also mentioned experiencing unreturned phone calls, feeling pushed toward options, or having calls disconnected when trying to stop the process.

What people talk about most

Staff

Customers report deeply positive experiences with staff, highlighting professional, compassionate, and... See more

Customer service

People report positive experiences with customer service, praising advisors for being empathetic,... See more

Service

Clients share positive opinions on service, describing it as efficient, trustworthy, and extremely helpful.... See more

User experience

Customers consistently note positive experiences with user experience, highlighting great communication and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I am incredibly thankful to Robert, an exceptionally kind and compassionate gentleman who has been a guiding force in my life. With his support, I have overcome so many challenges, and my stress has s... See more

Rated 5 out of 5 stars

Zahid was wonderful. They spent 3 hours messaging with me to go through all my options and helped me decide on the best one for my situation. I feel like a huge weight has been lifted from my shoulde... See more

Rated 5 out of 5 stars

Today I was called first thing after I submitted a request last night to look at my options, I was contacted by Paul who took all his time to thoroughly go through all the options open to me , he ans... See more


Company details

  1. Debt relief service
  2. Insolvency service

Written by the company

Clarity Insolvency is a UK debt help company that prides itself on helping people regain control of their finances. We offer free, clear, debt advice to help you find the best solution for your circumstances.


Contact info

4.8

Excellent

TrustScore 5 out of 5

2k reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 20% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.8

All reviews

(1,941)

128 reviews in the last 12 months

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Rated 5 out of 5 stars

Fantastic service

Fantastic service. Helped me out in a tricky financial spot. Can't recommend these enuf. Lifted a huge weight off my shoulders. Robert Macdonald top bloke. 👍

7 November 2023
Unprompted review
Rated 5 out of 5 stars

Hi MLS

Hi MLS
Just been on the phone to Robert McDonald who helped me through all the stages of my IVA, this man was extremely helpful and very responsive to my text messages
Much appreciated Robert and thanks for all your help
Carl

30 October 2023
Unprompted review
Rated 5 out of 5 stars

My experience with MLS solvency has…

My experience with MLS solvency has been amazing, Scott has made me feel well supported throughout a very stressful time. He has kept me informed, has been polite and empathetic towards my situation to help me achieve a positive outcome. Thank you so much Scott for your help, you have truly gone above and beyond.

30 October 2023
Unprompted review
Rated 5 out of 5 stars

I can finally breathe

Lewis has been helping me from the start.. one thing he kept saying was not to worry anymore lewis is here.. and theses are the words il never forget.. I’ve been struggling with debt for a long time.. and at this stage I was at breaking point.. until I came across this company MSL limted.. Lewis has worked so many hours to get me across the finish line. Constantly asking me if I was ok and if there was anything else I need help with and that he is always a phone call or a message away.. all I can say is we is we all need a Lewis in are life.. well done and thank you so much for your hard work.. without you or MSL i honestly don’t know what I would have done.. 👍👍

11 October 2023
Unprompted review
Rated 5 out of 5 stars

What a fantastic company 💪

I have avoided debt most of my life , struggled to get credit and didn't know how much debt I was actually in or where to start trying to pay it back. Then thinking about the long term, Will at MLS Solvency LTD called me and talked me through everything, found all my debt and then talked me through everything to sort this out.
Now I have 1 affordable payment every month with no hassle from people chasing me and no added interest to pay. Will is definitely a huge asset to a great company and if you're worried about debt then please at least just give them a call. If I could rate them higher than 5 star I would , same for Will. Great company, great staff , very professional and will be recommending them to all my friends and family ⭐️⭐️⭐️⭐️⭐️

9 October 2023
Unprompted review
Rated 5 out of 5 stars

I coouldn’t ask for more

I coouldn’t ask for more. Robert has been professional, informative and thorough from the very first moment. Now I have information about every option available to me so i could choosebest one for me. Thank you so much

4 October 2023
Unprompted review
Rated 5 out of 5 stars

Sada

Hi everyone . I have to say that Robert McDonald helped me so much to get my life back together. He is very patient and very supportive person . I will greatly appreciate for hes help . God bless you x

29 September 2023
Unprompted review
Rated 5 out of 5 stars

Breaking point

Can’t thank Lewis enough. Was so worried stressed and anxious about money that it was killing me. Spoke with Lewis and he was helpful polite and always there for a chat regardless of how small my question or concern was. Helped me out massively great guy and i Would highly recommend him

18 September 2023
Unprompted review
Rated 5 out of 5 stars

Thank you Kevin Harrison

I was so very anxious about this process, but luckily i meet Kevin Harrison.
Kevin did help me alot to go through this process. Everytime that I was unsure, Kevin was there, for me, and reassured me that everything was fine and wouldn’t need to worry about anything.
Kevin was there to help me and guide me all this time, and I'm so pleased I've meet you,

14 September 2023
Unprompted review
Rated 5 out of 5 stars

Was literally at breaking point didn't…

Was literally at breaking point didn't know any way out but Robert McDonald really really helped the weight off my shoulders is huge literally saved me. 100% recommend this wonderful person and this company. I can live again and be happy. Can't thankyou enough

4 September 2023
Unprompted review

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