Our 18 month old needed new shoes, so we went to Clark’s for more supportive and quality shoes than we could get elsewhere on the high street. We were served by Evelyn who was a complete gem. I’ve bee... See more
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Sandals are great. Just what I needed, On line I choose to have them delivered to clarjs in barnstaple not home as we were away. I picked them up from there but they said this is not allowed normal... See more
Shopped here as a visitor to the town on 4th August. Served by Alfie. He was a credit to the store and demonstrated customer interaction skills that I wouldnt necessarily have expected from such a yo... See more
Alfie was extremely helpful with a school shoe problem we had, perfectly professional and very informative, helped my daughter get a replacement pair of shoes. To help even more he got us next day del... See more
Company details
- #87 of 215 best companies in Shoe shop
- #20 of 35 best companies in Boot Shop
- #3 of 11 best companies in Shoe Factory
Written by the company
At Clarks, our mission is to empower everyone with the freedom to move comfortably. Experts in shoemaking since 1825, we combine the latest comfort technologies, innovative construction techniques and contemporary designs to create pairs that help you take every day in your stride. We’re dedicated to providing outstanding customer service, so you can always count on us when finding the perfect men's, women's and kids' shoes – whether shopping online or visiting our friendly stores.
Contact info
63/68 High Street, EX31 1HX, Barnstaple, Devon, United Kingdom
- 01271322165
4.7
Excellent
32 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 98% of negative reviews
Typically replies within 48 hours
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Great personal service!
We can't thank Sophie enough for her excellent service at Clarks today. My daughter is very happy with her new, comfy, sparkly rainbow school shoes. Thank you.
24 August 2024
Unprompted review
Very helpful
I went into the Barnstaple branch today for school shoes for my son. We are very grateful to Alfie for all his help and expertise. Thank you!
20 August 2024
Unprompted review
I took both my children into Clarks…
I took both my children into Clarks Barnstaple, served by Carol, very helpful with both children, very positive and kind speaking to them.
19 August 2024
Unprompted review
Today we wer served by Lauren in the…
Today we wer served by Lauren in the Barnstaple branch she was very helpful and informative and patient with our children. Thank you
16 August 2024
Unprompted review
Shopped here as a visitor to the town…
Shopped here as a visitor to the town on 4th August. Served by Alfie. He was a credit to the store and demonstrated customer interaction skills that I wouldnt necessarily have expected from such a young man. He clearly understands the type of engagement customers respond positively to. I have no doubt this played a part in the sale being made. Other staff were also friendly and interested.
4 August 2024
Unprompted review
Went to Clark’s today 12/08/24 and was…
Went to Clark’s today 12/08/24 and was served by Alfie great experience for my little granddaughter thank you
12 August 2024
Unprompted review
Best experience at Barnstaple store…
Best experience at Barnstaple store today. Alfie was super helpful and friendly.
12 August 2024
Unprompted review
A couple of yearsGreat Customer Service ago
A couple of years ago, after my previous pair of sandals had finally fallen apart after about 20 years of use, I bought a pair of Tri Path sandals. Recently the magnetic buckle broke and I went into the Barnstaple branch to see if it was possible to get a replacement buckle Jon Adams the manager, with the help of Paul Wilson @ HO have arranged it, when it would so much easier to ignore me. Thank you
2 August 2024
Unprompted review
Clark’s Barnstaple
Jon in the Barnstaple store was very helpful and knowledgable when I took my little boy in for a pair of shoes. Very good service will definitely go back again.
13 July 2024
Unprompted review
Jon and the staff at Clark’s Barnstaple
Jon and his staff at Clark’s Barnstaple
Excellent customer service:
I went into Clark’s shoe shop in Barnstaple to ask if they had the Sensais Shine shoe in store.
Jon served me and said they didn’t have it in stock but he could order it online to be delivered to the store. I was a bit hesitant but he offered a similar shoe so that I could try on, which had a similar front style of the shoe I required for a special occasion. The temporary shoe fitted well enough. So I ordered and paid for the shoes.
They arrived within the time frame and were an excellent fit, really comfortable and excellent for my special occasion. Thank you Clark’s Barnstaple!
9 May 2024
Unprompted review
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