i recieved perfect service from isabelle rowland at bath store she was not only very fast she was also very nice and talkative yet proffesional.
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See what reviewers are saying
Came in to Bath store to have my 6 year old daughters shoe schools sorted. Cheyanne was fantastic. My daughter is autistic so very sensitive to textures. Refused to wear the little pop socks. Cheyanne... See more
We visited today to get both our children's feet measured, upon finding both needed new Freya was lovely spending time getting the right shoes for both of them, our daughter loved it as she describe... See more
We were welcomed to the store and given a specific place to go. Caitlin arrived promptly and measured my daughter’s feet. Rather than waste time bringing shoes out one by one, Caitlin showed us what... See more
Company details
- #85 of 215 best companies in Shoe shop
- #21 of 35 best companies in Boot Shop
- #3 of 11 best companies in Shoe Factory
Written by the company
At Clarks, our mission is to empower everyone with the freedom to move comfortably. Experts in shoemaking since 1825, we combine the latest comfort technologies, innovative construction techniques and contemporary designs to create pairs that help you take every day in your stride. We’re dedicated to providing outstanding customer service, so you can always count on us when finding the perfect men's, women's and kids' shoes – whether shopping online or visiting our friendly stores.
Contact info
10 Union Street, BA1 1RR, Bath, Somerset, United Kingdom
- 01225462632
Replied to 98% of negative reviews
Typically replies within 48 hours
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Great
Great, experienced and friendly member of staff, well done Elinor.
Thanks for all your help and kindness to our daughter whilst helping her choose a lovely pair of boots.
Great experience!
Louise was so nice and helpful! Will definitely come back next time I need to buy shoes:)
Louise was great
Louise was friendly, interested and asked questions so understood exactly what I was looking for. Happiest shoe-buying experience I've had!
Alison was very helpful and spent time…
Alison was very helpful and spent time helping my wife choose some boots.
A very pleasurable experience 👍
Anne in the Bath store is a star
Anne in the Bath store jas been fantastic every time I've taken my daughter in to get her feet measured. My little girl is a bit nervous about the measuring machine, but Anne is always so patient and gentle which makes the whole experience so much better! Thank you
Lou was lovely
Lou was lovely, knowledgeable and enthusiastic. She took the pain out of the teenage son buying proper shoes for a wedding and her Hot Chocolate recommendation was spot on too!
Superb service from Amy in the Bath…
Superb service from Amy in the Bath store. It was very close to closing time on a Sunday and the staff were still enthusiastic and helpful. Thank you.
Super helpful
Super helpful, efficient staff who were brilliant with our very busy, fizzy 4-year old daughter (thank you Sophie!).
We found some great school shoes at a really reasonable price, too. Very happy!
Lovely Assistants at Bath - Lou and Elinor
Lou and Elinor were a pleasure to deal with, it was so lovely to deal with people who were actually engaged and interested. They were really helpful and made buying shoes fun.
Amy was really helpful
Amy was really helpful! I took ages to choose a pair of boots & she was so patient. Thank you 😊
Excellent Customer Service from Louise in Bath
Louise in Bath was super helpful, great customer service and really lovely to deal with. I ended up buying one pair of ladies boots, a pair of ladies shoes and a fabulous handbag! Thank you Louise
Helpful store experience
Visited one weekend a few weeks ago. Caitlin was very helpful, patient and friendly. Would recommend her for future visits! My toddler loves his new pair of shoes. Alister
Shopping in Clarks-Bath
We have done some shopping in Clarks - Bath a couple of months ago. Ted and Sam were really helpful and made our first school shoes shopping experience very nice and special. I would like to thank them from here as well.
Kind regards
Great shoes and support in store.
Great shoes and support in store when we needed to change them.
Elinor from clarks bath was SO helpful
Elinor from clarks bath was SO helpful, I find it hard to put my shoes on and she was more than happy to help me, thank you Elinor
Bath store, kids' department
Needed school shoes for my teen son and we were served by Madi. She was great, chatted about his interests, and gave a good choice of shoes for him to try. The store wasn't too busy, we waited about 5 minutes on a Sunday afternoon. And she did a good job with checking the size and fit.
Freya was brilliant
Freya was brilliant. Relaxed, organised, efficient and friendly. Measured my son’s feet. Was confident with the fit and the shoes have been great. Also measured my feet. Thanks Freya.
Our granddaughter, Amelia was delighted with her unicorn shoes!…
Alis who was our server was extremely polite and explained to our 4 year old granddaughter exactly what she was doing to enable her to get her feet measured properly for her first school shoes.
Great service from Isla in the Bath…
Great service from Isla in the Bath store. Went to the amazing effort to track down the perfect shoes for our son’s first day at school.
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