The staff were very helpful in guiding me for sizes and styles for what I wanted. Things got busier while I was there so there were some delays and confusion in who was asisting me, but everyone was... See more
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I want in for a browse today to the Belfast city centre store and ended up walking out in a brand new pair of shoes. I was seriously shocked at how pleasant and professional all the staff were in the... See more
Angela D served me in Clark’s Belfast and was really warm and friendly, way above what was expected. Such a cheerful and helpful experience as a result
The boots and the shoes are a five star experience. Online experience I give full marks also. Same for in-store experience.
Company details
- #88 of 217 best companies in Shoe shop
- #21 of 35 best companies in Boot Shop
- #3 of 11 best companies in Shoe Factory
Written by the company
At Clarks, our mission is to empower everyone with the freedom to move comfortably. Experts in shoemaking since 1825, we combine the latest comfort technologies, innovative construction techniques and contemporary designs to create pairs that help you take every day in your stride. We’re dedicated to providing outstanding customer service, so you can always count on us when finding the perfect men's, women's and kids' shoes – whether shopping online or visiting our friendly stores.
Contact info
Donegall Place 14, BT1 5BA, Belfast, Northern Ireland, United Kingdom
- 02895442025
Replied to 97% of negative reviews
Typically replies within 48 hours
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Angela D served me in Clark’s Belfast…
Angela D served me in Clark’s Belfast and was really warm and friendly, way above what was expected. Such a cheerful and helpful experience as a result
Paul's a great fella.
I was served by Paul, a lovely fella. Very helpful and didn't rush us.
Donegal Place, Belfast.
I visited your Clarks store in Belfast…
I visited your Clarks store in Belfast City Centre to get my son’s feet measured and to buy his first pair of shoes.
The welcome we got when we entered the store was so heart warming. The assistant Rhys asked what my son’s name was and was so friendly talking away to myself and my son.
Originally wanted to buy one pair of shoes and ended up with two.
The staff and customer service I received that day was 10/10! I will definitely be returning to this store soon to get more shoes….even for myself next time!
À really positive shopping experience!
I want in for a browse today to the Belfast city centre store and ended up walking out in a brand new pair of shoes. I was seriously shocked at how pleasant and professional all the staff were in the shop, in particular the shop manager and my sales assistant Jenny K. Jenny K was just so helpful; generous with her time and engaging in her guidance and I left feeling that it was a real positive shopping experience. Thank you all
KO’N
Angela is great and was very helpful
Angela is great and was very helpful! Got me new work shoes sorted in less than 10 minutes
Angela at the Donegall Place shop
Angela at the Donegall Place shop was not only extremely helpful, changing sizes, getting more products for us to look at but with a smile and a wonderful attitude. Making a brief Sunday shopping trip pleasurable. Thanks Angela
I needs a pair of shoes quickly this…
I needs a pair of shoes quickly this morning and Angela who works for Clarks, couldn't do enough to help. Her customer service is excellent and wellness to help was very much appreciated.
Angela was very helpful and patient
Angela was very helpful and patient. 10/10!
Brilliant Belfast Store
Myself & my daughter were in the Belfast City Centre Store today & was assisted by Angela. I was buying shoes for my Dad. Angela was so friendly & welcoming.
Maddison in Clarks Belfast city centre…
Maddison in Clarks Belfast city centre was brilliant. So friendly and helpful in helping my son pick new shoes for school.
Got Exactly What I Needed
Sarath was very helpful! Great range of shoes to choose from and a great deal with discounts available.
Bought our first pairs of Clarks with Jenny
We visited the Belfast Clarks store at the weekend and had an absolute gem of an experience, thanks entirely to Jenny. She was knowledgeable, patient, and genuinely enthusiastic about helping us find the perfect fit, making our first ever Clarks purchase feel special rather than just a transaction. The kind of service that's rare these days. Jenny is a real credit to the store and deserves serious recognition. We'll absolutely be back next time we're in Belfast!
Lovely and helpful staff make the experience
The staff were very helpful in guiding me for sizes and styles for what I wanted.
Things got busier while I was there so there were some delays and confusion in who was asisting me, but everyone was lovely.
School shoes for a teenager
Buying school shoes for a teenager is never that much fun, but Angela at the city centre branch of Clarks in Belfast was very relatable. She spoke well with our teenager and helped greatly in picking a good style of shoes that everyone was happy with. Thank you very much
Jenny was fantastic and very helpful
Jenny was fantastic and very helpful. Great place to buy shoes.
Angela at the Belfast Clarkes store…
Angela at the Belfast Clarkes store was friendly and helpful. I bought two pairs of shoes with the 20% discount and the attentive and kind service made it an easy process. Thank you!
This is the second time I've went to…
This is the second time I've went to store with my little girl, the staff are so helpful and friendly and made the experience really lovely, Jenny always takes the time to go through what baby shoes are available and if there is something not available she sorced them online for me. I love going into the Clark's store because I know it's always going to be a lovely experience. Thank you Clark's Belfast & Jenny you are doing a fab job :) Karen & Baby Eden
Angela was fantastic
Angela was fantastic, helpful and really nice. Clarke’s shoes are the best.
Rhys was really helpful with us today…
Rhys was really helpful with us today picking 1st time shoes for our twins.
Thank you
Going further with customer service
I was in the branch in Donegal Place Belfast recently and was delighted with the help I received from both Paul and Jenny. Having been in many shops that day, it was so refreshing to get such friendly and helpful service from these staff members. I don't have enough adjectives to describe how helpful they both were. So much that I had to send in this review. Thank you Jenny and Paul. You really made my day
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