Clarks - Belfast Forestside Reviews 214

TrustScore 5 out of 5

4.8

Unit 3 Forestside Shopping Centre, Antrim, BT8 6FX Belfast, GB, GB


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Rated 5 out of 5 stars

Visited Belfast Forestside store for the dreaded school shoe fitting and we were served by Tess, this girl has the patience of a saint! She engaged with our 6,4 and 1 year old like a pro and they all... See more

Rated 5 out of 5 stars

At this busy time of year, when everybody is looking for school shoes, staff were excellent at helping us to book an appointment instead of waiting in a line for ages. There were plenty of appointment... See more

Rated 5 out of 5 stars

Went to Clarks for the dreaded back to school shoe shopping to join the chaotic sea of children stropping, running round and shouting with my own two tornadoes. Sophia served us and my 5 year old... See more

Rated 2 out of 5 stars

The manager was so rude in the Forestside store, shouting offers in my face after I had already told her I was only in for school shoes and politely declined hearing about the trainer offers. She s... See more

Company replied


Company details

  1. #87 of 215 best companies in Shoe shop
  2. #20 of 35 best companies in Boot Shop
  3. #3 of 11 best companies in Shoe Factory

Written by the company

At Clarks, our mission is to empower everyone with the freedom to move comfortably. Experts in shoemaking since 1825, we combine the latest comfort technologies, innovative construction techniques and contemporary designs to create pairs that help you take every day in your stride. We’re dedicated to providing outstanding customer service, so you can always count on us when finding the perfect men's, women's and kids' shoes – whether shopping online or visiting our friendly stores.


Contact info

  • Unit 3 Forestside Shopping Centre, Antrim, BT8 6FX, Belfast, GB, United Kingdom

  • 02890645396

4.8

Excellent

TrustScore 5 out of 5

214 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 98% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Excellent Service

I was served by Eve C at Forestside Belfast on 20 November 2024.
She was extremely helpful and very friendly and even though she was having a busy day was very patient and pleasant.

20 November 2024
Unprompted review
Rated 5 out of 5 stars

Very helpful

Geraldine was very attentive to myself and all of the customers within the store as it was very busy due to being Black Friday. Despite this she was managing very well and I commented to her and her colleague that they were both doing a great job.

29 November 2024
Unprompted review
Rated 5 out of 5 stars

Excellent Service

Bethany was exceptionally helpful, patient and attentive while we were buying our daughter’s first pair of shoes. A true asset to the store.

16 November 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service
Geraldine very helpful and friendly.
Great choice of shoes/boots ( and they never wear out)
Will be back - fully recommend.

12 November 2024
Unprompted review
Rated 5 out of 5 stars

First shoe fitting Belfast Forestside

Visited Belfast store with my 1 year old and 3 year old to get my 1 year old measured for her first shoes. Tara served us and she had lovely rapport with both my children and helped us get the right shoes quickly without stress. Thank you.

28 October 2024
Unprompted review
Rated 5 out of 5 stars

so helpful

Holly was so helpful with our fitting. She was brilliant in helping with the choices available and took the time in making sure the shoe was the perfect fit.

28 September 2024
Unprompted review
Rated 5 out of 5 stars

Shopped at Forestside and was helped by…

Shopped at Forestside and was helped by Sophia who was charming and knowledgeable of shoes. No problem getting me different sizes and fittings until I was happy with fit. Didn’t feel rushed or neglected given she was the only one on the floor. Gave calming effect to all the customers around.

25 September 2024
Unprompted review

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