Visited Belfast Forestside store for the dreaded school shoe fitting and we were served by Tess, this girl has the patience of a saint! She engaged with our 6,4 and 1 year old like a pro and they all... See more
Location
Switch locationUnit 3 Forestside Shopping Centre, Antrim, BT8 6FX Belfast, GB, GB
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See what reviewers are saying
At this busy time of year, when everybody is looking for school shoes, staff were excellent at helping us to book an appointment instead of waiting in a line for ages. There were plenty of appointment... See more
Went to Clarks for the dreaded back to school shoe shopping to join the chaotic sea of children stropping, running round and shouting with my own two tornadoes. Sophia served us and my 5 year old... See more
The manager was so rude in the Forestside store, shouting offers in my face after I had already told her I was only in for school shoes and politely declined hearing about the trainer offers. She s... See more
Company replied
Company details
- #87 of 215 best companies in Shoe shop
- #20 of 35 best companies in Boot Shop
- #3 of 11 best companies in Shoe Factory
Written by the company
At Clarks, our mission is to empower everyone with the freedom to move comfortably. Experts in shoemaking since 1825, we combine the latest comfort technologies, innovative construction techniques and contemporary designs to create pairs that help you take every day in your stride. We’re dedicated to providing outstanding customer service, so you can always count on us when finding the perfect men's, women's and kids' shoes – whether shopping online or visiting our friendly stores.
Contact info
Unit 3 Forestside Shopping Centre, Antrim, BT8 6FX, Belfast, GB, United Kingdom
- 02890645396
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Replied to 98% of negative reviews
Typically replies within 48 hours
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I visited the forestside store on 31st…
I visited the forestside store on 31st August to buy school shoes. The place was so busy with parents like myself who had left it too late ! But Eve was brilliant. Friendly , professional and helpful and also very chatty with my 4 year old son. Much appreciated.
Bethany at Belfast Forestside
Bethany in the Belfast Forestside Store, was friendly, knowledgeable & very helpful.
Worked like a ninja with a wriggly 1 year old.
Sophia and Holly Harvey were extremely…
Sophia and Holly Harvey were extremely helpful and professional. Thank you
Just bought a pair of boots from…
Just bought a pair of boots from Clark’s in Forrestside (Belfast). Great quality and friendly staff. Thanks Isprahq, very helpful and patient.
Warm greeting from Geraldine
Warm greeting from Geraldine, very informative about the product and great customer service.
Hi just wanted to say a big Thank You…
Hi just wanted to say a big Thank You to Btly for all her help in purchasing a new pair of shoes today.
Nothing was too much trouble.
As a result I am delighted with my purchase.
Thank you Brenda Drylie
Gev and Tara really helped me out
Gev and Tara really helped me out! Tara especially helped me, she made sure I got the right fit and were quick and efficient about getting the sizes for me. She also hyped me up and made me feel professional which I deeply appreciated, she made me feel confident and comfortable!
Very helpful salesperson in Clarks Forestside
We brought our 6 year old twin granddaughters to Clarks Forestside Belfast at the end of August 2024 to have their feet measured and buy new school shoes. We had the most lovely helpful salesperson called Shauna. She spoke directly to the children which was lovely asking them their names and age. She measured their feet size and width very carefully talking to them while doing so. She brought a variety of school shoes and. despite the shop being very busy spent a lot of time with the girls making sure they were happy with their choices . It was a lovely experience all round .
Eve C at Belfast Forestside was helpful…
Eve C at Belfast Forestside was helpful and courteous - she knew the product range well. I’ll be back!
Shauna measured my 2 year olds feet…
Shauna measured my 2 year olds feet today. She was very knowledgeable and kept my daughter entertained for the visit.
FIONA was so helpful and this was the…
FIONA was so helpful and this was the easiest shopping trip for school shoes we have ever had. She made my daughter feel at ease and assured her on her choice of shoe.
Customer service for our 2 year old was…
Customer service for our 2 year old was great. The staff made her feel comfortable during the fitting and the shoes were a perfect size!!
Friendly and helpful staff, would recommend
Eloisa was very helpful and informative and made the experience of buying my son’s shoes very easy and enjoyable. Thank you.
The customer service was very good and…
The customer service was very good and the quality of the shoes were also very good. I was helped by fiona in forestiside shopping centre.
Today I was walking in Forestside Mall…
Today I was walking in Forestside Mall in Belfast when a lady who subsequently was Geraldine the manager of the Clark’s Store was wearing shoes that I just thought were gorgeous so I told her so.
Later in the day I returned to buy the same shoes. Geraldine went out of her way to get the right size and width shoe. Unfortunately not my size, she rang another Clark’s shoe shop and organised the shoes to be kept over for me as I was going on a few days to Andalusia . Geraldine was very professional and extremly helpful and just simply a lovely lady . Geraldine & her staff are delightful competent &happy. Many thanks .
Bethany was amazing
Bethany was amazing! So helpful and enthusiastic. Best shopping experience we had in Clarks up to date.
really friendly staff
The staff were really friendly and helpful despite being under a lot of pressure. Orla from Forestside Belfast was really great and we got the shoes we needed
School shoe fitting
Strongly advise booking online in advance, we did this and when we arrived we were promptly checked in by the store manager and shown to a seat. Our fitter Ispraha was efficient and friendly and advised on the best shoes for our needs. She was also great with the kids.
A lovely girl named Holly served me…
A lovely girl named Holly served me today. Staff really helpful and professional. Very pleasant experience a very busy shop.
Lara the sales lady was great. …
Lara the sales lady was very pleasant and beyond helpful. She did this on probably the busiest weekend of the year when we found our school shoes no longer fitted. . She is a major asset to forest side Clarks. Manager in the floor kept all flowing well.
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