Clarks - Belfast Forestside Reviews 214

TrustScore 5 out of 5

4.8

Unit 3 Forestside Shopping Centre, Antrim, BT8 6FX Belfast, GB, GB


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Rated 5 out of 5 stars

Visited Belfast Forestside store for the dreaded school shoe fitting and we were served by Tess, this girl has the patience of a saint! She engaged with our 6,4 and 1 year old like a pro and they all... See more

Rated 5 out of 5 stars

At this busy time of year, when everybody is looking for school shoes, staff were excellent at helping us to book an appointment instead of waiting in a line for ages. There were plenty of appointment... See more

Rated 5 out of 5 stars

Went to Clarks for the dreaded back to school shoe shopping to join the chaotic sea of children stropping, running round and shouting with my own two tornadoes. Sophia served us and my 5 year old... See more

Rated 2 out of 5 stars

The manager was so rude in the Forestside store, shouting offers in my face after I had already told her I was only in for school shoes and politely declined hearing about the trainer offers. She s... See more

Company replied


Company details

  1. #87 of 215 best companies in Shoe shop
  2. #20 of 35 best companies in Boot Shop
  3. #3 of 11 best companies in Shoe Factory

Written by the company

At Clarks, our mission is to empower everyone with the freedom to move comfortably. Experts in shoemaking since 1825, we combine the latest comfort technologies, innovative construction techniques and contemporary designs to create pairs that help you take every day in your stride. We’re dedicated to providing outstanding customer service, so you can always count on us when finding the perfect men's, women's and kids' shoes – whether shopping online or visiting our friendly stores.


Contact info

  • Unit 3 Forestside Shopping Centre, Antrim, BT8 6FX, Belfast, GB, United Kingdom

  • 02890645396

4.8

Excellent

TrustScore 5 out of 5

214 reviews

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Replied to 98% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

I visited the forestside store on 31st…

I visited the forestside store on 31st August to buy school shoes. The place was so busy with parents like myself who had left it too late ! But Eve was brilliant. Friendly , professional and helpful and also very chatty with my 4 year old son. Much appreciated.

31 August 2024
Unprompted review
Rated 5 out of 5 stars

Gev and Tara really helped me out

Gev and Tara really helped me out! Tara especially helped me, she made sure I got the right fit and were quick and efficient about getting the sizes for me. She also hyped me up and made me feel professional which I deeply appreciated, she made me feel confident and comfortable!

12 September 2024
Unprompted review
Rated 5 out of 5 stars

Very helpful salesperson in Clarks Forestside

We brought our 6 year old twin granddaughters to Clarks Forestside Belfast at the end of August 2024 to have their feet measured and buy new school shoes. We had the most lovely helpful salesperson called Shauna. She spoke directly to the children which was lovely asking them their names and age. She measured their feet size and width very carefully talking to them while doing so. She brought a variety of school shoes and. despite the shop being very busy spent a lot of time with the girls making sure they were happy with their choices . It was a lovely experience all round .

23 August 2024
Unprompted review
Rated 5 out of 5 stars

Today I was walking in Forestside Mall…

Today I was walking in Forestside Mall in Belfast when a lady who subsequently was Geraldine the manager of the Clark’s Store was wearing shoes that I just thought were gorgeous so I told her so.
Later in the day I returned to buy the same shoes. Geraldine went out of her way to get the right size and width shoe. Unfortunately not my size, she rang another Clark’s shoe shop and organised the shoes to be kept over for me as I was going on a few days to Andalusia . Geraldine was very professional and extremly helpful and just simply a lovely lady . Geraldine & her staff are delightful competent &happy. Many thanks .

29 August 2024
Unprompted review
Rated 5 out of 5 stars

really friendly staff

The staff were really friendly and helpful despite being under a lot of pressure. Orla from Forestside Belfast was really great and we got the shoes we needed

26 August 2024
Unprompted review
Rated 5 out of 5 stars

School shoe fitting

Strongly advise booking online in advance, we did this and when we arrived we were promptly checked in by the store manager and shown to a seat. Our fitter Ispraha was efficient and friendly and advised on the best shoes for our needs. She was also great with the kids.

25 August 2024
Unprompted review
Rated 5 out of 5 stars

Lara the sales lady was great. …

Lara the sales lady was very pleasant and beyond helpful. She did this on probably the busiest weekend of the year when we found our school shoes no longer fitted. . She is a major asset to forest side Clarks. Manager in the floor kept all flowing well.

25 August 2024
Unprompted review

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