Clarks - Crown Point Reviews 117

TrustScore 5 out of 5

4.9

Unit 20 Crown Point North, M34 3LF Denton, Greater Manchester, GB


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See what reviewers are saying

Rated 5 out of 5 stars

We took our Son in for his first shoe fitting, we were seen to by Ummayyah who was amazing, she was really good with our Son and efficent so he wasnt sat still too long while his feet were being measu... See more

Rated 5 out of 5 stars

I visited the Denton store with my 3 year old little girl who needed some new shoes for nursery, we were served by Harriet and she was fabulous, she was so patient and attentive, she made my little gi... See more

Rated 3 out of 5 stars

I ordered shoes on line and they said delivery Tuesday. I phoned Wednesday afternoon and was told delivery dates are only a guide. I asked the person to check and she said they were there, I let her... See more

Company replied

Rated 5 out of 5 stars

Carol measured my 4 year old for his first school shoes and my almost 2 year old for his first proper pair of shoes. Carol made both my boys feel comfortable with her warm and patient approach whilst... See more


Company details

  1. #88 of 216 best companies in Shoe shop
  2. #21 of 35 best companies in Boot Shop
  3. #3 of 11 best companies in Shoe Factory

Written by the company

At Clarks, our mission is to empower everyone with the freedom to move comfortably. Experts in shoemaking since 1825, we combine the latest comfort technologies, innovative construction techniques and contemporary designs to create pairs that help you take every day in your stride. We’re dedicated to providing outstanding customer service, so you can always count on us when finding the perfect men's, women's and kids' shoes – whether shopping online or visiting our friendly stores.


Contact info

  • Unit 20 Crown Point North, M34 3LF, Denton, Greater Manchester, United Kingdom

  • 01613363978

4.9

Excellent

TrustScore 5 out of 5

117 reviews

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Replied to 98% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Five star service

Five star service!

Carol at Denton was great. She helped us from start to finish and even when there was a huge queue, brought the payment machine over so we could pay up. What could have been very stressful was actually a lovely half an hour!

Thank you.

28 August 2024
Unprompted review
Rated 5 out of 5 stars

First Shoes

Carol measured my 4 year old for his first school shoes and my almost 2 year old for his first proper pair of shoes. Carol made both my boys feel comfortable with her warm and patient approach whilst also providing a professional service, I felt like she accurately measured both sets of feet and ensured that their chosen shoes fit them properly! Really pleased with how the shoe fitting went and with our new shoes and the selection of shoes on offer. Both my boys went with the dinosaur themed shoes.

28 August 2024
Unprompted review
Rated 5 out of 5 stars

Sophie at the Denton store was FAB!

Sophie at the Denton store was brilliant!! Bubbly and engaged with my son throughout, made it personal and made the normally traumatic event of school shoe buying a stress free one!!! Thank you Sophie

27 August 2024
Unprompted review
Rated 5 out of 5 stars

Went to the Denton store for school…

Went to the Denton store for school school shoes for my two boys (6 and 3). Gill was very attentive and really helpful. Feet were measured and school shoes were found with very little fuss.
She was friendly with the boys and was great at promoting the offer they have on trainers.
6 yo very pleased with his trainers and has been wearing them out.
3 yo likes his trainers but the grip isn’t great and he’s slipped a few times trying to run in them in the wet.

All in all, Gill was great and we were in and out within 20mins with no tears! Success!! :)

24 August 2024
Unprompted review
Rated 5 out of 5 stars

Great service

Lovely experience with Sophie at the Denton store this morning. She was very patient, attentive and thorough. We’re very happy with my son’s new school shoes.

27 August 2024
Unprompted review
Rated 5 out of 5 stars

Great service at the Denton store

Great service at the Denton store. Served by Carol who was very friendly and efficient, and great with the kids. I was worried about school shopping on August bank holiday but needn’t have been concerned.

26 August 2024
Unprompted review
Rated 5 out of 5 stars

Great service getting child school shoes

I never normally bother writing reviews but I am making an exception in this case as the service and experience we recieved was fantastic. I would like to thank Hughie at the Denton store. He was extremely helpful and went out of his way to keep my 5 year old happy. My son was adamant he didn't want to get his feet measured or try any shoes on but Hughie was fantastic and got him interested and was extremely patient with him. He is also really knowledgeable and ensured we had the perfect fit for new school shoes. I was really impressed. Thank you. Please ensure Hughie gets the recognition and praise he deserves.

24 August 2024
Unprompted review
Rated 5 out of 5 stars

Nico was so helpful and thoughtful

Nico was so helpful and thoughtful. We were waiting for a measure for school shoes for my daughter. I didn't anticipate just how busy the store would be but it was the only day we could come as my husband has been really ill. We took a ticket and waited for our turn. We tried to find a quiet seat for my daughter but it was very busy and loud but I didn't want to miss our turn by waiting too far away from the children's area. Nico came to serve us and I explained my daughter has sensory needs and she was struggling in the loud, busy area. He took us over to a quiet end of the store, brought the measuring guide over and said we can be served down there. Nico was gentle and thoughtful in his communication with my daughter and myself and talked her through things in a caring manner. He couldn't have been more helpful and kind. Little things like this especially mean a lot when you have a child with additional needs and I wanted Nico to get the recognition. Thank you 😊

24 August 2024
Unprompted review
Rated 5 out of 5 stars

Great experience

I booked an appointment online for my daughters to be measured up for their new school shoes. Very easy process and lots of dates and times to choose from.
We arrived for our appointment about 20 minutes early at the Denton branch. We were greeted at the door by staff and Sabina said she could see to us immediately.
Sabina was great with both of my daughters. Very friendly and helpful. She showed us where the shoes were that would be in our size range and the type of style we were after.
We quickly found our perfect fit.
Great experience from start to finish.

24 August 2024
Unprompted review

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