Popped into the Grimsby Store today. What a delight the staff are. Patient, knowledgeable, not pushy. Bought 2 pairs of shoes, exactly what I was looking for. Amanda served me, she listened and... See more
Location
Switch locationUnit 57, 31 Friargate, Freshney Place, DN31 1ED Grimsby, Humberside, GB
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See what reviewers are saying
I needed to buy some walking shoes in preparation of my Camino Ingles. I had been to other shoe sellers and was struggling to get a) proper feet measurement and b) staff that seemed bothered. I popp... See more
Visited Clarks today for our annual back to school shoes the lady that served us was very helpful and kind 10/10 for customer service!! However the choice of shoes seems to be dwindling!! Theres basic... See more
Company replied
Good service, great advice and very patient staff. Needed a pair of boots, not trainers or sandals or office shoes, for everyday and work wear. Not available in store but an employee helped me g... See more
Company details
- #87 of 214 best companies in Shoe shop
- #21 of 35 best companies in Boot Shop
- #3 of 11 best companies in Shoe Factory
Written by the company
At Clarks, our mission is to empower everyone with the freedom to move comfortably. Experts in shoemaking since 1825, we combine the latest comfort technologies, innovative construction techniques and contemporary designs to create pairs that help you take every day in your stride. We’re dedicated to providing outstanding customer service, so you can always count on us when finding the perfect men's, women's and kids' shoes – whether shopping online or visiting our friendly stores.
Contact info
Unit 57, 31 Friargate, Freshney Place, DN31 1ED, Grimsby, Humberside, United Kingdom
- 01472403999
Replied to 98% of negative reviews
Typically replies within 48 hours
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Served quickly and good fitting…
Served quickly and the shop assistant Emma was friendly and chatty with the children which was refreshing.
Thank you to Amanda at the Grimsby…
Thank you to Amanda at the Grimsby store really helpful lady and very knowledgeable. Thank you. Thank you for your swift and excellent service.
Abbie was fantastic- Grimsby Store
Abbie at the grimsby freshney place was FANTASTIC. We popped in to get my young childrens feet measured and my sons first school shoes. Abbie had my childrens attention from the get go, made everyone very comfortable and was just lovely. Shes a credit to the store and made what could have been a very stressful situation a very enjoyable one. Thank you.
Ps, my daughter loves her new pink princess shoes too! X
Katie is so lovely
I visited the newly re opened store in Grimsby today, it was extremely busy but was served super fast.
The young lady - Katie who served me and my grandaughter ( for new school shoes) was amazing.
She was so lovely, professional polite and respectful plus she was very good with my granddaughter who has been poorly so she was very quiet.
A great experience overall.
I’m so glad that Clarkes are back in Grimsby.
Thankyou Katie - you are a credit to the shop and company.
Grimsby Clark’s
Grimsby Clark’s
We were looked after in store by the lovely Amanda! Great service throughout! We will be back soon!
Thank you Teresa.
Many thanks to Teresa who was so helpful in assisting me to choose the correct size and width of shoes for a family Wedding. Thank you Teresa.
Our #grimsby store has returned!
Thank goodness our #grimsby store has returned! Where else could we have got good quality school shoes with feet properly measured? Abby was an excellent member of the Clarks Grimsby team, as were the other young members of staff. All very helpful and welcoming. And the shoes are great. Thank you for coming back, Clarks. We missed you.
Very helpful and patient
Booked an appointment online for Grimsby branch. Lesley D was very helpful and patient whilst finding appropriate shoes for my twins.
excellent
we was seen too by Jack at the Grimsby store he was very attentive,polite and really helped us pick the best fit for school shoes. other staff members was also very helpful lovely atmosphere.
School shoes…
Went into the Grimsby store today and was helped by Abbie. She was lovely, so helpful and an asset to the company. Big pat on the back for her
Teresa was most friendly and efficient…
Teresa was most friendly and efficient in helping me select an appropriate pair of shoes with additional humour thrown in. Excellent A*****.
Visited the new Grimsby store
Visited the new Grimsby store. Extremely helpful service. Thank you Millie!
Excellent customer service from Lesley…
Excellent customer service from Lesley D, very helpful and managed to get what we wanted, school shoes. Glad clarks have decided to reopen in Grimsby.
Very helpful and patient and polite
Very helpful and patient and polite. Selection of shoes i thought was a bit limited but still managed to get a pair.
Jack Grimsby freshney place
Served by Jack he was lovely fitted pair of school shoes to 2 of my sons will defo return
Now Grimsby store is open again it is…
Now Grimsby store is open again it is easy to order shoes and try them on in store. I need to try on shoes as l have difficult fitting feet. The service was excellent. Very helpful and I got served straight away. I am so glad Clark’s have returned.
Great Service
Great service on arriving & then by Becky measuring & fitting both my daughters for new school shoes.
We had a period of time where our local Clarks store closed & we are so pleased to have it back :-)
Abbigail at grimsby shop nothing was to…
Abbigail at grimsby shop nothing was to much trouble she was so helpful.My mum has alzheimers so was difficult to please really she looked after her,and made sure shoes fit her right.Abbie is an asset to that shop.
So happy the Grimsby store is back open…
So happy the Grimsby store is back open so can get school shoes. The lady called Teresa who served us was brilliant and listened to what my son wanted to wear. She was very chatty with him. Great service wouldn't reccomend anywhere else for school shoes.
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