Popped into the Grimsby Store today. What a delight the staff are. Patient, knowledgeable, not pushy. Bought 2 pairs of shoes, exactly what I was looking for. Amanda served me, she listened and... See more
Location
Switch locationUnit 57, 31 Friargate, Freshney Place, DN31 1ED Grimsby, Humberside, GB
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See what reviewers are saying
I needed to buy some walking shoes in preparation of my Camino Ingles. I had been to other shoe sellers and was struggling to get a) proper feet measurement and b) staff that seemed bothered. I popp... See more
Visited Clarks today for our annual back to school shoes the lady that served us was very helpful and kind 10/10 for customer service!! However the choice of shoes seems to be dwindling!! Theres basic... See more
Company replied
Good service, great advice and very patient staff. Needed a pair of boots, not trainers or sandals or office shoes, for everyday and work wear. Not available in store but an employee helped me g... See more
Company details
- #87 of 214 best companies in Shoe shop
- #21 of 35 best companies in Boot Shop
- #3 of 11 best companies in Shoe Factory
Written by the company
At Clarks, our mission is to empower everyone with the freedom to move comfortably. Experts in shoemaking since 1825, we combine the latest comfort technologies, innovative construction techniques and contemporary designs to create pairs that help you take every day in your stride. We’re dedicated to providing outstanding customer service, so you can always count on us when finding the perfect men's, women's and kids' shoes – whether shopping online or visiting our friendly stores.
Contact info
Unit 57, 31 Friargate, Freshney Place, DN31 1ED, Grimsby, Humberside, United Kingdom
- 01472403999
Replied to 98% of negative reviews
Typically replies within 48 hours
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Clarks back in Grimsby
I'm glad to see that Clarks have come back to Grimsby, as we.dont have. Much in our town centre, which is which is why most people head to meadowhell or Leeds Manchester.
We were served by a lovely young lady named Abbey who spoke to my 10 year old daughter like a person, speaking to her directly which made Holly feel like a customer which is refreshingkeep it up Abbey 👍
Feet measuring
Went to get my little boys feet measured for school shoes and Katie was really helpful and such a friendly girl. Really appreciate the choices she picked out. Lovely lass and such a friendly atmosphere
Many thanks to Abbie @ Grimsby store…
Many thanks to Abbie @ Grimsby store for the great service and assistance with my sons school shoes. It’s great to have the store again and the expertise provided in person is a huge help. Thanks.
The lady Teresa was so helpful and so…
The lady Teresa was so helpful and so lovely I always bring my kids to this store for school shoes and the staff are always so helpful .
Amazing
Very nice very friendly very help full I would come again Teresa was a very kind and help full lady I would recommend this shop for everybody who wants some good school shoes that lasts the full year 5 star
Helpful staff
Jack at Grimsby was really helpful, measured my daughters feet and made sure the shoes she picked were well fitting and suitable. He was helpful and polite throughout.
School shoes
Very helpful staff, excellent shoe choice and great experience in general!
Clarks Grimsby
Great service from Abbie today with buying my little boys school shoes. Abbie was efficient, advised us well on the different options and was great with my little boy.
Fantastic Assistant, well priced shoes
The assistant. Lesley D was great, really listened to my granddaughters, took great care in measuring their feet and making sure their choice of shoes fitted well. An asset to your shop in Grimsby.
Visited Clarks today for our annual…
Visited Clarks today for our annual back to school shoes the lady that served us was very helpful and kind 10/10 for customer service!! However the choice of shoes seems to be dwindling!! Theres basically zero choice especially for older boys shoes from age 11 to 15.A lot of secondary schools don't accept "trainer style " shoes !!! We ended up buying exactly the same pair as last year!! Needless to say we won't be returning next year . Clarks need to do a lot better!!!

Reply from Clarks - Grimsby
I got my little ones feet measured…
I got my little ones feet measured today and got her first pair of shoes from Clark’s in Grimsby the staff were so helpful and friendly from the minute we walked in. We were looked after by a lady called Lesley who was so helpful and so kind my little girl is incredibly shy so she made the experience for her a positive one would definitely recommend
Fantastic service.
Abbie @ Grimsby was great today. She put my daughter at ease whilst measuring her feet and was so helpful and professional. I would certainly recommend a visit to this store. Thank you very much.
Excellent customer service
Customer service was excellent from Katie in the Grimsby store. Great to have Clark’s back.
Lovely experience
My first time buying a pair of shoes in Clarks for my daughter. All I can say is what a wonder experience just a pitty they didn’t have the shoes she wanted but she did get some she liked. Thank you Lesley H.
Great customer service
What a great customer service, Lucy at Grimsby went above and beyond, she was friendly and professional, made myself and my daughter very comfortable, answered all our enquiries with a smile. She is a credit to your organization,we will definitely be back soon.
Excellent service from Lesley D
It was a pleasure going into Clark’s today they were amazing especially Lesley D was very patient with my son today and the rest of my kids was so amazing and a pleasure to go in again thank you so much for you help
We had booked an appointment at our new…
We had booked an appointment at our new Grimsby store. We were 15 minutes early and were seen within minutes of arrival. James served us and was great with our grandson. Feet were measured and shoes were tried on and we were out of the shop before our appointment time. Great friendly service.
Great Customer service
The reopening of the Clarks Grimsby store has been a great leap for the town. We popped in as we were just walking past to have my daughter measured and found her size had increased. We purchased some shoes there and then, with the fantastic help of Kylea.
Millie did our fitting for my daughter…
Millie did our fitting for my daughter school shoes, very helpful, professional, friendly
Must keep it back in Grimsby was so pleased when i knew had reopened again.
Abbie's first shift
Store/Staff
For Abbie's first shift dealing with both my young children at once, for fitting and finding shoes she did an amazing job
This next bit is aimed at Clarks
It is just a shame that girls shoes have holes on the top unlike the boys style & secondly they don't have school shoes under a size 7, this is difficult when both my children are small
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