Clarks - Huddersfield Reviews 86

TrustScore 5 out of 5

4.8

22 Kingsgate Shopping Centre, HD1 2QB Huddersfield, West Yorkshire, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Amazing job!! Michelle provided an amazing fitting service, including uncovering the fact that my shoes were pressing against my toes. 5 stars. Best in Britain. Catrin age 11

Rated 3 out of 5 stars

A couple of days ago I bought a pair of loafers and a patent leather spray. Having tried them on at home I changed my mind and decided to return them. Nothing wrong with the shoes by the way, just not... See more

Company replied

Rated 5 out of 5 stars

I took our very excitable toddler to get new shoes and they were very kind and informative, giving helpful advice without being pushy. Michelle was great at fitting my little boy who did not want to s... See more

Rated 5 out of 5 stars

I shopped at Clarks in Huddersfield recently, and the assistance received from a lovely staff at the store, Eden-Rose, certainly deserves commendation. I'm a tall guy who isn't too great at shopping f... See more


Company details

  1. #87 of 214 best companies in Shoe shop
  2. #20 of 35 best companies in Boot Shop
  3. #3 of 11 best companies in Shoe Factory

Written by the company

At Clarks, our mission is to empower everyone with the freedom to move comfortably. Experts in shoemaking since 1825, we combine the latest comfort technologies, innovative construction techniques and contemporary designs to create pairs that help you take every day in your stride. We’re dedicated to providing outstanding customer service, so you can always count on us when finding the perfect men's, women's and kids' shoes – whether shopping online or visiting our friendly stores.


Contact info

  • 22 Kingsgate Shopping Centre, HD1 2QB, Huddersfield, West Yorkshire, United Kingdom

  • 01484541552

4.8

Excellent

TrustScore 5 out of 5

86 reviews

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Replied to 98% of negative reviews

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Rated 5 out of 5 stars

Sian at the Huddersfield store …

Sian at the Huddersfield store helped both my boys choose their school shoes. She was very informative and listened to my children. She made adjustments like adding an insole and giving the option of a bigger size for more toe wiggle room. She made the back to school shoe shopping trip a much better experience.

26 August 2025
Unprompted review
Rated 5 out of 5 stars

Brilliant staff, super friendly

We were served by Zahra today, who was super professional, making sure my daughter got the right shoes, but was also really friendly to both my children. She was fantastic, staying calm and efficient despite how busy it was.

24 August 2025
Unprompted review
Rated 5 out of 5 stars

School shoes

Took my 11 year old grandaughter for school shoes.
She is very picky and knows what she wants.
Zahra in the Huddersfield branch was very patient, friendly and experienced and very accomodating.
The shoes my grandaughter wanted, they didn't have in store in her width fitting, but Zahra went online and ordered them for us .
Would highly recommend .

22 August 2025
Unprompted review
Rated 5 out of 5 stars

Michelle in Huddersfield was amazing

Michelle in Huddersfield was amazing. She came to check if my daughter and I needed any help. I was looking for her first pair of school shoes. Michelle measured her feet and then found a variety of styles for her. I can’t praise Michelle enough. The service was so good that I also grabbed a pair of PE pumps to finish off the trip. Thank you for your help. Lily loves her new shoes.

14 August 2025
Unprompted review
Rated 5 out of 5 stars

Zahra and Michelle

Clarks. Huddersfield. Kingsgate

Shopping for school shoes for a hungry, tired 4 year old.

Daughter also has a physical disability which makes shoe shopping an experience which requires alot of care, patience and understanding from everyone involved 😂

Zahra was great at listening to the long list I reeled off about the type of shoe we needed, due to daughters disability. Zahra was very polite and patient. Daughter was crying and refusing to have feet measured or try on shoes.

Michelle then stepped in to distract daughter, who took to Michelle straight away. Made everyone feel very comfortable in the shop. And suggested more shoe types in the back store room for Zahra to bring out.

Happy ending, after trying a few pairs on we left with a decent pair of boots and a happy 4 year old.

Thanks ladies

My previous experiences means i tend to put off shoe shopping because of the stress factor, your service and care was definatley the best💎👍💐

Clarks is probably the first place we will head in future and I would recommend this store.

9 August 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service by Zara

Excellent service by Zara. She straight away introduced herself to us and asked politely about our needs. And just in 10 minutes we bought the shoes and out of it. Happy with the service.

4 August 2025
Unprompted review
Rated 5 out of 5 stars

Helping with toddlers

I took our very excitable toddler to get new shoes and they were very kind and informative, giving helpful advice without being pushy. Michelle was great at fitting my little boy who did not want to stay still! And incredibly patient and understanding when he tried to rearrange the shoes on the shelves while being measured. She gave great advice about shoe care. Thanks!

9 May 2025
Unprompted review
Rated 5 out of 5 stars

Nina and Elli provided fantastic…

Nina and Elli provided fantastic service today when l purchased a pair of light brown brogue shoes. They were both very keen to provide a high level of service and were very friendly.

14 April 2025
Unprompted review
Rated 5 out of 5 stars

Michelle at Huddersfield was amazing…

Michelle at Huddersfield was amazing spending more than an hour with me helping me find shoes for my tricky feet. She was super helpful getting me about ten different pairs to try and gave some great advice!

24 January 2025
Unprompted review
Rated 5 out of 5 stars

Great service

Great service from Sian today, made our 3 year old very comfortable getting measured and shoes checked. Thank you.

19 January 2025
Unprompted review

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