The staff in the Lowestoft store were really helpful especially Lily who served me she made sure my shoes fitted and I was happy with them. She pointed out the offers, which saved me quite a bit. I... See more
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We were assisted today in the lowestoft store by a lovely lady named Trinity, 😀 She was so helpful with my daughter who has some serious sensory issues and her biggest issue is socks and shoes! Tri... See more
Lauren selected some perfect summer school shoes for my 2 children, and fitted them very well. While I do wish children's shoes weren't quite so expensive (as they grow out of them so quickly), we got... See more
I needed to buy some black boots for my daughter from the Lowestoft branch, but there were none in stock (not unexpected- it's a relatively small store). The assistant, Laura, was very friendly, pleas... See more
Company details
- #87 of 214 best companies in Shoe shop
- #20 of 35 best companies in Boot Shop
- #3 of 11 best companies in Shoe Factory
Written by the company
At Clarks, our mission is to empower everyone with the freedom to move comfortably. Experts in shoemaking since 1825, we combine the latest comfort technologies, innovative construction techniques and contemporary designs to create pairs that help you take every day in your stride. We’re dedicated to providing outstanding customer service, so you can always count on us when finding the perfect men's, women's and kids' shoes – whether shopping online or visiting our friendly stores.
Contact info
118 London Road North, NR32 1HB, Lowestoft, Suffolk, United Kingdom
- 01502572040
Asks customers to review
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Replied to 98% of negative reviews
Typically replies within 48 hours
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Laila was the young lady who gave Great…
Laila was the young lady who gave Great service and advise on choosing new schools shoes for my daughter today
Excellent service in our local store!
Visited the Lowestoft store yesterday to get two pairs of school shoes. We were served by Laura, very efficient, friendly and helpful. I felt confident we came away with the right styles and sizes. Highly recommend visiting the store!
We went to the Lowestoft store and…
We went to the Lowestoft store and served by Trinity.
She was amazing from start to finish talking to girls about their names ages if enjoy school etc.
She was so good their feet assisting getting right shoes and great with my two girls.
We bought some school shoes and girls love them and came away happy.
My daughter and I went to get school…
My daughter and I went to get school shoes today and were served by the lovely Laura in Lowestoft. She was so engaging and put my daughter at ease with her friendly and positive energy. She was so thorough and was wonderful at getting just the right fit. So informative and helpful. We will definitely be going back. What a super employee!
One happy Lad
Very happy with my experience today. A lovely lady called Trinity helped my son choose the right shoes for him that will last him a while. With my lad starting secondary school in September he isn't aloud trainers or trainer looking shoes anymore.
Great service
Great service, professional and friendly. We were served by Ella, my daughter is autistic and felt comfortable and at ease.
Great service!
Lauren at the Lowestoft store was very helpful and friendly, perfect service….thank you!
Clarks lowestoft
Lovely customer service very polite workers and gave a range of shoes they thought looked good by Lauren in the lowestoft clarks
Lowestoft store - Lauren
I went in the Lowestoft store and was assisted by Lauren. She was very helpful and knowledgeable. Thank you great service.
Amazing
Went in just to browse and found a lovely pair of sandals and the lady who helped me was wonderful as I have different size feet and it was no trouble for lynzi to fetch the different sizes I needed and was polite throughout my experience would highly recommend
Pleasant Staff Member Ellei
The pretty, pleasant young lady that served me at Clarks made spending £100 on a pair of shoes a less painful experience.
I went to buy some sandals
I went to buy a pair of sandals today in the Lowestoft Clarks shop and was served by Jo who was very friendly and helpful. I ended up treating myself to two pairs of sandals in the end as they were so comfortable and very well made.
Jo was very welcoming and helpful
Jo was very welcoming and helpful. Good product range which I could not find in my size in norwich
Great service! Lynzi was amazingly helpful, smiley & a joy to be served so well. Customer service was excellent!
Lynzi was amazing
Lauren at Lowestoft store was…
Lauren at Lowestoft store was fantastic. So polite and helpful with my sons school shoe fitting
Great customer service
Great customer service Jo in the Lowestoft store was fantastic really helped mum and as mum said she would give her 10 plus for customer service or gold stars was a really positive experience
Lovely friendly staff sharing products…
Lovely friendly staff sharing products for cleaning and other shoes that might be interested in.
Thanks Lauren for your service.
Had been to clarks really impressed by…
Had been to clarks really impressed by the staffs Jo and her colleague the rapport they built in no time making customer feel valued and looked after.Jo is very good at her marketing skills .keep smiling girls
Lowestoft shop
The sales lady at the Lowestoft store Jo, was extremely helpful and professional. She knew exactly how to deal with my foot problems and offered solutions to the issues. I came away very pleased with two pairs of shoes and cleaning products as well.
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