Clarks - Reading Reviews 546

TrustScore 5 out of 5

4.9

105 Broad Street, RG1 2AZ Reading, Berkshire, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Shopping for our daughter’s first pair of pre-walking shoes, it had to be Clarks. We were welcomed to the store and shown the way to the pre-walking selection. Dom was a great help, really friendly,... See more

Rated 5 out of 5 stars

Few days ago I went with my son to buy him school shoes, we just stepped in the store and Dom greeted us very welcoming, the whole experience was great and Dom was amazing ready to answer all the ques... See more

Rated 4 out of 5 stars

Bought my son his pair pair of school shoes from Charles lovely design lovely soft leather Unfortunately only after 2 months there’s was extensive wear and tear on the inside I went to Clarkes s... See more

Rated 5 out of 5 stars

Back to school bedlam and the staff were like a well oiled machine. Patient, calm, smiling and helpful. Tizrah who helped us was excellent. Made what would otherwise have been a nightmare into a surp... See more


Company details

  1. #85 of 215 best companies in Shoe shop
  2. #21 of 35 best companies in Boot Shop
  3. #3 of 11 best companies in Shoe Factory

Written by the company

At Clarks, our mission is to empower everyone with the freedom to move comfortably. Experts in shoemaking since 1825, we combine the latest comfort technologies, innovative construction techniques and contemporary designs to create pairs that help you take every day in your stride. We’re dedicated to providing outstanding customer service, so you can always count on us when finding the perfect men's, women's and kids' shoes – whether shopping online or visiting our friendly stores.


Contact info

  • 105 Broad Street, RG1 2AZ, Reading, Berkshire, United Kingdom

  • 01189573881

4.9

Excellent

TrustScore 5 out of 5

546 reviews

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Replied to 98% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Reading Clark’s shoes, very helpful.

Booking in advance meant no waiting, Sonia was vey helpful and knew what she was doing in measuring, assessing, and supplying, my son’s school shoe requirements! She made life easier, thank you.

31 August 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service

Shanae worked really well to ensure our needs were met. She served us quickly and measured our son’s feet and helped us choose the perfect school shoes which we were looking for. Excellent friendly service highly recommend ☺️

1 September 2025
Unprompted review
Rated 5 out of 5 stars

Great staff during a busy time

Back to school bedlam and the staff were like a well oiled machine. Patient, calm, smiling and helpful. Tizrah who helped us was excellent. Made what would otherwise have been a nightmare into a surprisingly smooth experience.
Only downside was lack of sizes in certain styles but that’s not surprising given the timing.

28 August 2025
Unprompted review
Rated 5 out of 5 stars

Tirzah was extremely helpful

Tirzah was extremely helpful. I had 3 children with me to find shoes and although we were limited on availability in their sizes she did not stop until we went home with 3 pairs.

28 August 2025
Unprompted review
Rated 5 out of 5 stars

Back to school shoes

I took my 2 sons to have their feet measured for new school shoes. We were greeted at the door and I explained that we were slightly early for the fitting appointment and my autistic son was struggling. The lady was very helpful and showed us to a quiet area and found a colleague to assist us.

Raghad was great and understood our requirements and brought suitable shoes for my son to look at and try.

We will back in the future.

26 August 2025
Unprompted review
Rated 5 out of 5 stars

Super helpful and slick.

I was helped by Cathy while I was still browsing. She confirmed they had styles and sizes using her hand-held device and I was ushered away from families buying ‘school shoes’ to a separate seating area. I was impressed that they still had stock in ‘wide’ fittings which always sell out quickly. The whole buying experience was slick and quick.

26 August 2025
Unprompted review

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