Clarks - Wolverhampton Reviews 283

TrustScore 5 out of 5

4.9

29 Dudley Street, WV1 3ER Wolverhampton, West Midlands, GB


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See what reviewers are saying

Rated 4 out of 5 stars

Wanted to buy my daughter some new school shoes Great customer service, just didn’t have the size we needed so will have to order online

Rated 5 out of 5 stars

I had a great experience collecting my item from the Wolverhampton store, thanks to Tina. She was really friendly and polite, making the whole process quick and easy. She also suggested some real... See more

Rated 5 out of 5 stars

Visited the Clarks Store in Wolverhampton. Only needed some shoelaces. Served by Tina, who was extremely friendly and knowledgeable. Managed to get some shoe conditioning cream too, which was demonstr... See more


Company details

  1. #85 of 214 best companies in Shoe shop
  2. #21 of 35 best companies in Boot Shop
  3. #3 of 11 best companies in Shoe Factory

Written by the company

At Clarks, our mission is to empower everyone with the freedom to move comfortably. Experts in shoemaking since 1825, we combine the latest comfort technologies, innovative construction techniques and contemporary designs to create pairs that help you take every day in your stride. We’re dedicated to providing outstanding customer service, so you can always count on us when finding the perfect men's, women's and kids' shoes – whether shopping online or visiting our friendly stores.


Contact info

  • 29 Dudley Street, WV1 3ER, Wolverhampton, West Midlands, United Kingdom

  • 01902713654

4.9

Excellent

TrustScore 5 out of 5

283 reviews

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Replied to 98% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Wonderful experience

Wonderful experience. Amrit was very patient and attentive when catering towards my daughter’s needs, making sure she felt comfortable in the shoes. Even when the ones she had originally chosen were not available Amrit made sure to bring out just as good alternatives which we ended up buying. She has proven Clarks cares about their customers and are an excellent store. I am very happy with the service and would recommend Clarks Wolverhampton when looking for school shoes for your kids.

9 August 2025
Unprompted review
Rated 5 out of 5 stars

Raj treated us with respect and…

Raj treated us with respect and professionalism and she gave us a lot options with sandals and didn’t pressure us to make a purchase gave us time and respect and understood my style.

8 August 2025
Unprompted review
Rated 5 out of 5 stars

I had an excellent shopping experience…

I had an excellent shopping experience at Clarks thanks to Jeff. From the moment I walked in, he greeted me warmly and made me feel welcome. He was attentive without being pushy, patiently listened to what I needed, and offered great suggestions that suited both my style and budget. Jeff’s product knowledge was impressive, and he went the extra mile to ensure I found the perfect fit. His friendly, professional manner made the entire process enjoyable. I left the store feeling valued as a customer — a true testament to Jeff’s outstanding service. Highly recommended!

8 August 2025
Unprompted review
Rated 5 out of 5 stars

Well Done Josh

Josh was so helpful and great with the kids. We had a terrible experience earlier in the week in Clarks in the Bull Ring, Birmingham and my grand daughter didn’t really want to go in but Josh understood and really made a difference. Well done great customer care

7 August 2025
Unprompted review
Rated 5 out of 5 stars

Exceptional Customer Service

Exceptional Customer Service.

“I just wanted to share how impressed I was with the exceptional customer service we received during our last visit for kids’ shoe fitting.
Elly was incredibly patient, knowledgeable, and attentive—taking the time to understand my child’s needs and ensuring a perfect fit. The experience was fun and stress-free, which is no small feat when it comes to fitting shoes for little ones! Elly’s professionalism and care really stood out, and I left feeling confident and well taken care of.”
Thank you very much.

23 December 2024
Unprompted review
Rated 5 out of 5 stars

Baby shoes

Took our son in today for his first shoes and Raj was absolutely fantastic with him. She really took the time to get his correct measurements as he was quite wiggly but she made the experience super easy. We will be back for his next pair!

28 July 2025
Unprompted review
Rated 5 out of 5 stars

Helpful staff

I went to my local store intending to buy two pairs of shoes. Both were in stock. Amazing as I can never seem to get size 4.5 shoes. Alex served me with a smile and was more than helpful, making sure that I was happy with my choice. She puts customer service first. Lovely to have an actual shop instead of guessing size/fit online.

22 July 2025
Unprompted review

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