Clarks - Wolverhampton Reviews 283

TrustScore 5 out of 5

4.9

29 Dudley Street, WV1 3ER Wolverhampton, West Midlands, GB


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See what reviewers are saying

Rated 4 out of 5 stars

Wanted to buy my daughter some new school shoes Great customer service, just didn’t have the size we needed so will have to order online

Rated 5 out of 5 stars

I had a great experience collecting my item from the Wolverhampton store, thanks to Tina. She was really friendly and polite, making the whole process quick and easy. She also suggested some real... See more

Rated 5 out of 5 stars

Visited the Clarks Store in Wolverhampton. Only needed some shoelaces. Served by Tina, who was extremely friendly and knowledgeable. Managed to get some shoe conditioning cream too, which was demonstr... See more


Company details

  1. #85 of 215 best companies in Shoe shop
  2. #21 of 35 best companies in Boot Shop
  3. #3 of 11 best companies in Shoe Factory

Written by the company

At Clarks, our mission is to empower everyone with the freedom to move comfortably. Experts in shoemaking since 1825, we combine the latest comfort technologies, innovative construction techniques and contemporary designs to create pairs that help you take every day in your stride. We’re dedicated to providing outstanding customer service, so you can always count on us when finding the perfect men's, women's and kids' shoes – whether shopping online or visiting our friendly stores.


Contact info

  • 29 Dudley Street, WV1 3ER, Wolverhampton, West Midlands, United Kingdom

  • 01902713654

4.9

Excellent

TrustScore 5 out of 5

283 reviews

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Replied to 98% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Raj was so helpful and friendly

Raj was so helpful and friendly. It was such a pleasure. Raj is a credit to your store. Kiera - Raj's colleague was also very friendly. A happy helpful smile goes a long way. Excellent customer service ladies. Well done 👏 ☺️

8 June 2025
Unprompted review
Rated 5 out of 5 stars

Exceptional

Raj our salesperson was exceptionally helpful and knowledgeable. She really went out of her way you assist us

7 June 2025
Unprompted review
Rated 5 out of 5 stars

Great experience

Staff member called Maya was outstanding at her job, she supported my wife to get her perfect choice of foot wear.

8 June 2025
Unprompted review
Rated 5 out of 5 stars

Visited a Wolverhampton store

Visited a Wolverhampton store, Raj was really helpful and helped me come to my decision, when I was struggling on deciding which shoes would go with my suit.

25 May 2025
Unprompted review
Rated 5 out of 5 stars

Tina at Clarks in Wolverhampton was…

Tina at Clarks in Wolverhampton was brilliant. She measured my feet so I could get the right size gym trainer. I was shown a few different styles which were all comfortable and walked out with one that fit perfectly. Tina was very friendly and helpful throughout, she is an asset to Clarks. Would definitely recommend Clarks Wolverhampton!

23 May 2025
Unprompted review
Rated 5 out of 5 stars

RAJ has turned my day around with her…

RAJ has turned my day around with her assistance today helping me with my purchase and her pleasant welcoming and might I add calming manner. Thank you Raj! Flying the flag for Clark’s in wolves before my show! Now I can perform with confidence!!!!

7 May 2025
Unprompted review
Rated 5 out of 5 stars

I was helped by a lovely girl

I was helped by a lovely girl called Kam since I don’t speak very good English she helped me in Punjabi and I’m so greatful and i felt very happy when she explained everything so wonderfully. She was an absolutely lovely woman and I hope to see many other like her to help me in the future.

3 May 2025
Unprompted review
Rated 5 out of 5 stars

Respect, dignity, kindness + active listening = outstanding professionalism

Alex and her colleague made that positive impact that companies strives to achieve, as per their missions, values and goals. They listened actively to each customer that stepped in that shop and served all with dignity. Your staff went extra miles to order the sizes of shoes which were out of stock from external branches. Their professionalism were outstanding. I humbly ask, that they are promoted and be part of the company's training team in training staff. Thank you!

17 April 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic service at Clarks Wolverhampton

Fantastic service today from Alex at Clarks Wolverhampton. A true helpful professional who looked after my elderly father’s shoe requirement so very well. She is a credit to Clarks. Great space in the shop too for trying the shoes on. Overall, an excellent experience. A good point of note is that Clarks offers forces discount too! I will definitely be visiting again.

17 April 2025
Unprompted review

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