Clarks - Wolverhampton Reviews 283

TrustScore 5 out of 5

4.9

29 Dudley Street, WV1 3ER Wolverhampton, West Midlands, GB


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See what reviewers are saying

Rated 4 out of 5 stars

Wanted to buy my daughter some new school shoes Great customer service, just didn’t have the size we needed so will have to order online

Rated 5 out of 5 stars

I had a great experience collecting my item from the Wolverhampton store, thanks to Tina. She was really friendly and polite, making the whole process quick and easy. She also suggested some real... See more

Rated 5 out of 5 stars

Visited the Clarks Store in Wolverhampton. Only needed some shoelaces. Served by Tina, who was extremely friendly and knowledgeable. Managed to get some shoe conditioning cream too, which was demonstr... See more


Company details

  1. #85 of 215 best companies in Shoe shop
  2. #21 of 35 best companies in Boot Shop
  3. #3 of 11 best companies in Shoe Factory

Written by the company

At Clarks, our mission is to empower everyone with the freedom to move comfortably. Experts in shoemaking since 1825, we combine the latest comfort technologies, innovative construction techniques and contemporary designs to create pairs that help you take every day in your stride. We’re dedicated to providing outstanding customer service, so you can always count on us when finding the perfect men's, women's and kids' shoes – whether shopping online or visiting our friendly stores.


Contact info

  • 29 Dudley Street, WV1 3ER, Wolverhampton, West Midlands, United Kingdom

  • 01902713654

4.9

Excellent

TrustScore 5 out of 5

283 reviews

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Replied to 98% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

I visited Clark’s shop in Wolverhampton…

I visited Clark’s shop in Wolverhampton this afternoon with my cousin who travels all the way from Shanghai to visit me for a week. As she heard about Clarks shoes are very well made, therefore it’s the obvious place for her to do her shoes shopping there. The staff especially Alex was extremely helpful. Although the shoes my cousin really liked but she wanted a second thought. Alex was kindly hold that pair of shoes for a day to consider it. I myself found a pair of green sandals but without the right size. Only size 7G in the shop. Alex was kindly to place an order (size 8G) for me. Her politeness and helpfulness were most impressed. For this reason, I decided to take time and report our satisfaction on the experience in the shop today.

10 April 2025
Unprompted review
Rated 5 out of 5 stars

Wolverhampton

Raj from the Wolverhampton store was fantatsic. She was great with our little boy, measured him and brought a selection of shoes out around the same style we had chosen. It was quick and she was very professional! Thank you

1 April 2025
Unprompted review
Rated 5 out of 5 stars

Great service

Raj and Maddy were both amazing in their customer service.

I came to the store with no vision on what I wanted, however Raj and Maddy came to the rescue by measuring my foot size and choosing multiple options of shoes that fit my needs.

Exceptional service I am very pleased.

2 April 2025
Unprompted review
Rated 5 out of 5 stars

Mothers Day

Went looking for a gift for Mothers Day for my grandma. Raj was very helpful and so lovely. 5 star just for being there

29 March 2025
Unprompted review
Rated 5 out of 5 stars

We were assisted by a nice lady called…

We were assisted by a nice lady called Raj. We had to leave a review because she was amazing. Very Pleasant. We came here to shop twice and she was so nice we had to leave a review about her. I would recommend anyone shopping at Clark's wolverhampton to ask for Raj. Thank you Raj

29 March 2025
Unprompted review
Rated 5 out of 5 stars

Got served straight away

Got served straight away. Getting my Granddaughters feet measured.
Competent assistance and very friendly. Wasn't pressured into buying.
Good price and excellent service .

25 March 2025
Unprompted review
Rated 5 out of 5 stars

Raj's amazing service

Raj from wolverhampton branch was fantastic. Straight away from we entered the store, all throughout her services was excellent. Very friendly and attentive. Greeted us with an hello as she approached us gracefully. My Mother purchased a pair of shoes for her at the hospital on her feet all day. Amazing service.
Bev

24 March 2025
Unprompted review
Rated 5 out of 5 stars

Clark’s Wolverhampton

Helped by Kam with my shoe purchase, 10/10 for great customer experience. Thank you Kam.
It’s nice to a person who has the customer at the heart of everything they do.

15 March 2025
Unprompted review
Rated 5 out of 5 stars

I came into my wolverhampton store to…

I came into my wolverhampton store to exchange some trainers. I was met by the shop assistant Tas, who greeted me politely, and asked how she could help. I told her about the difficulty buying shoes, hence the reason for my return item. She said she didn't have the seize I required in store but could order them. She proceeded to inform me that she did have it in a wide fitting which was a 6. I
tried it on and it fit nicely, but was a little concerned about how slightly tighter the left foot was than the right, she assured that it would loosen the more I wore it. She suggested I wear it about the house, incase I wanted to return it.

Tas was attentive, polite, understanding and patient she helped me zip the zipper up on the trainer, she gave me space and didn't hover over me. As a young girl she was very respectful, an asset to Clarks.

3 February 2025
Unprompted review
Rated 5 out of 5 stars

I had a fantastic experience at Clarks…

I had a fantastic experience at Clarks in Wolverhampton thanks to Maddy. I came in for an exchange and also needed insoles for my shoes. Maddy was incredibly knowledgeable and took the time to help me find exactly what I needed. She answered all my questions and made the whole process seamless. Great customer service and a really pleasant experience overall!

31 January 2025
Unprompted review
Rated 5 out of 5 stars

Clarks always has a really good Jan…

Clarks always has a really good Jan sale..
Found some really good deals.

Salma was very friendly and helpful throughout, advising to colour check books as based on previous reviews this had been identified as an issue.
Thank you.

12 January 2025
Unprompted review
Rated 5 out of 5 stars

Great service!

Visited the branch on Monday, initially we phoned into the Wolverhampton Branch and arranged an appointment with ease with Raj. Once attended we were seen very quickly to get my son’s first shoes. Raj was very patient and extremely helpful. We purchased his first shoes which are suitable to encourage walking. We would definitely visit again and recommend to others. Great service and supported well. Thanks again Raj!

16 December 2024
Unprompted review

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