Have been wearing Clark’s for years and have never been disappointed. This purchase was to re-purchase a favorite. Didn’t give 5 stars because delivery time was lengthy. 
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The experience was fine. The shoes arrived earlier than promised. This can be a problem when a package arrives days before plan and no one is available to accept the package
Love Clark's! Have purchased multiple pairs of both men and women's shoes. The shoe quality is always great and the sale prices are fantastic. The website is easy to use with wonderful filters to... See more
Clarks has the best shoes for me... even recommended by my podiatrist as one of his preferred shoe brands. Always comfortable. Purchasing and returns are very straightforward. I just wish the local... See more
Company details
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At Clarks, our mission is to empower everyone with the freedom to move comfortably. Experts in shoemaking since 1825, we combine the latest comfort technologies, innovative construction techniques and contemporary designs to create pairs that help you take every day in your stride. We’re dedicated to providing outstanding customer service, so you can always count on us when finding the perfect men's, women's and kids' shoes – whether shopping online or visiting our friendly stores.
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4.3
Excellent
7k reviews
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Great shoe!
Great shoe for the winter in the US northeast. Easy to order and received in a timely manner.
30 November 2025
Beware that in store returns in NOT an option
I was unable to return items at the Asheville store despite your website showing them as a store contacted to your website.
Asheville store states they do not accept online returns. I will not buy from you your website again since making returns is to complicated
30 November 2025
Reply from Clarks USA
Hi Lezlie Kunkel,
Thank you for taking the time to leave a review of your recent experience in store and I am truly sorry that the service received did not meet the high standards we strive for.
I will ensure your feedback is shared with the store so that further coaching and support can be provided where necessary to avoid any future disappointment.
We are always looking for ways to improve the service we provide to our customers so thank you again for bringing this to our attention. I do hope that you will allow us the opportunity to show you that your experience is not typical of the service we offer and please accept my apologies again for the disappointment caused -
Always comfortable from the first day
Always comfortable from the first day. They last without any issues and are priced accordingly.
30 November 2025
Very comfortable boots
These were a Christmas gift to me and I was very pleased with how well they were made and looked. I look forward to wearing them for a long time.
25 December 2025
I love my Clark’s shoes
I love my Clark’s shoes! So comfortable! I do wear them sometimes with my inserts. Glad they fit with those as well.
29 November 2025
Great Quality
Both the pair of shoes and boots that I purchased are quality made and attractive looking.
18 November 2025
The boots were to small
The boots were to small. It s
tates a 9.5 but it is not the correct size.
18 November 2025
Reply from Clarks USA
Hi Carolyn Fears,
Thank you for taking the time to leave us a review and I’m sorry that your purchase wasn’t quite right on this occasion.
We try to be as consistent as possible with our sizing and all styles are fit tested as part of our product development process. Styles may fit differently due to differences in design and customers may need to select a bigger or smaller size to find the most suitable fit. If you get the opportunity, we’d recommend visiting a Clarks store locally where you can try a variety of different sizes and styles to find a pair that are comfortable.
Thank you again for leaving us a review and I do hope that you are able to find a suitable alternative from our current range -
I love and the boots I order are so…
I love and the boots I order are so comfortable, and the shoes, once I put them on l don't want to take them off great company with great quality
29 November 2025
Excellent company to purchase from
Excellent company to purchase from.
Great quality shoes. I have been buying from them for years.
29 November 2025
The team located on 3rd avenue and 59th…
The team located on 3rd avenue and 59th st , are amazing. The are a friendly and most helpful bunch. Love that location as its near to my job, so I have been shopping there 20 years now.
25 November 2025
The experience was great because the…On Comfort: "...fit was perfect and they felt broken-in immediately." On Service: "...staff were experts who found my exact size in minutes. On Quality: ...sho
The experience was great because the associate helped me find a Wide fit that I couldn't find elsewhere, and the Cushion Plus technology made the shoes comfortable from the first minute.
29 November 2025
I placed a first order...
I placed a first order...
And not realizing I had not used my "first order coupon" worth an additional 15% off of the order. So I made an inquery as to if Clark's would still be willing to extend the offer to me. Within 12 hours, I had heard back from Clark's and they had credited my card back the 15%. Because of their kindness, I placed a second order, and I know, I know, kinda' a big splurge, but have ordered a total of 5 pairs of shoes from Clark's in the last month--giving one pair to my youngest son...which he loves, and enjoying the rest of them myself. Thanks, Clark's and well done!
29 November 2025
Shoes just right, slippers too short
I bought a pair of black lace ups which fit perfectly. I expected that the slippers would be heavenly. They weren’t. I’m a perfect Clark’s size 9. Every Clark’s I have are size 9. So when I bought size 9 slippers I thought they’ll fit. I didn’t return them because of Hope. Could I stretch them? No. But now I could not return them as they were worn. I never thought there would be a difference in size for slippers.
2 December 2025
Reply from Clarks USA
Hi Dena,
Thank you for taking the time to leave us a review and I’m sorry that your purchase wasn’t quite right on this occasion.
We try to be as consistent as possible with our sizing and all styles are fit tested as part of our product development process. Styles may fit differently due to differences in design and customers may need to select a bigger or smaller size to find the most suitable fit. If you get the opportunity, we’d recommend visiting a Clarks store locally where you can try a variety of different sizes and styles to find a pair that are comfortable.
Thank you again for leaving us a review and I do hope that you are able to find a suitable alternative from our current range -
Good quality shoes
28 November 2025
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