Have been wearing Clark’s for years and have never been disappointed. This purchase was to re-purchase a favorite. Didn’t give 5 stars because delivery time was lengthy. 
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At Clarks, our mission is to empower everyone with the freedom to move comfortably. Experts in shoemaking since 1825, we combine the latest comfort technologies, innovative construction techniques and contemporary designs to create pairs that help you take every day in your stride. We’re dedicated to providing outstanding customer service, so you can always count on us when finding the perfect men's, women's and kids' shoes – whether shopping online or visiting our friendly stores.
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I ordered and then all the information…
I ordered and then all the information and I receive order ahead of time. I have always liked Clark shoes. They fit well and made well.
Absolutely the best experience ever
Absolutely the best experience ever, no issues once so ever.
I ordered two different colors of the…
I ordered two different colors of the same style loafers. I wear a narrow and I pray Clarks will continue to offer them. They are good quality with a low heal. They were a little tight the first couple days but feel great now!
Order comes quickly
Order comes quickly , and always a great fit. I love every pair I’ve got so far
The delivery time was great.The product…
The delivery time was great.The product was Excellent, would recommend anyone to purchase from here and I will surely be purchasing more items from here.
Shoes didn’t fit properly
Shoes didn’t fit properly. Uncomfortable... contacted the support and never received any response at all. And never did receive the e-mail you said . Typical it seems gir your company …

Reply from Clarks USA
The boots were huge in me—size 9 was…
The boots were huge in me—size 9 was too long and too wide. It didn’t seem like a typical size 9.

Reply from Clarks USA
Clark’s remain a favorite
Clark’s has always stood for comfort , quality, and polish. I love Clark’s because often they run narrow or have an actual narrow width!! I appreciate it since it is hard to find.
Love Clark's!
Love Clark's!
Have purchased multiple pairs of both men and women's shoes. The shoe quality is always great and the sale prices are fantastic.
The website is easy to use with wonderful filters to narrow your choices. Clarks are well built, true to size and and always comfortable.
Returns are rare but if needed they are processed very quickly and easily.
I loved these ankle boots!
The boots’ description, color, and fit were great. Based on reviews, I chose to go up a half size.
Unfortunately, I will have to return them due to bunions. My very narrow foot
now needs a wider fit in front.
The experience was fine
The experience was fine. The shoes arrived earlier than promised. This can be a problem when a package arrives days before plan and no one is available to accept the package
My husband put his new Clark’s on as…
My husband put his new Clark’s on as soon as he opened the Christmas box. He wore them all Christmas afternoon while we were at friends.
Timely delivery and price.
great price and quality
great price and quality. Shipped on time, and the usual fit and finish that makes Clarks great. If you can find a pair on sale that you want - BUY IT.
I ordered shoes they were too big
I ordered shoes they were too big. They provided a return. I ask for the size smaller they were still too wide. No return label. Now I haven’t been able to reach anyone by phone.

Reply from Clarks USA
Good price and process
Good price and process. Like the horseshoes…do wish they were available in half sizes.
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