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Classgap Reviews 2,315

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TrustScore 4.5 out of 5

4.3

Class
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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the exceptional quality of the staff, noting their professionalism, knowledge, and ability to tailor lessons to individual needs. Many people appreciate the flexibility and convenience of the platform, which allows them to learn at their own pace and from anywhere, making language learning enjoyable, accessible, and effective. The user experience is often described as comfortable and easy to use, with many finding it simple to navigate and connect with teachers. However, some customers also noted issues with the website and service. A few people mentioned that the website navigation can be counterintuitive, and some tools or features do not work well, leading to bugs during classes. There were also instances where customers reported problems with outstanding lessons after a tutor's account disappeared, and some felt that the platform's system was demanding or difficult to use.

Based on these reviews

Rated 4 out of 5 stars

I found a good teacher on my first attempt and I like the features Classgap offers. The reason why it's not a 5 stars is because the website navigation is not intuitive, some of the tools don't wor... See more

Rated 4 out of 5 stars

It is really too good that I can have learning Chinese language classes with native Chinese tutors and using this platform is so comfortable . but something that makes me a little bit uncomfortable is... See more

Rated 5 out of 5 stars

It was easy to find a teacher who suited my individual needs, and after 15 lessons, I can clearly see my own progress. However, I find the frequent price increases within the app to be frustrating and... See more

Rated 5 out of 5 stars

Regarding the web application, it is extremely easy to use, as is the mobile app. Regarding the teacher I chose, for me, it was the best experience. Mauricio explains concepts extremely well, focusin... See more

Company details

  1. Class

Information provided by various external sources

Search for online teachers. Find your perfect tutor, book a lesson and start learning through the most advanced virtual classroom.

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

2K reviews

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Replied to 30% of negative reviews

Typically replies within 2 weeks

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Rated 3 out of 5 stars

Website could be improved

The platform is ok. The website doesn't work well on Firefox, just on Chrome. The teachers are hit or miss. Some are really good some others are not, and the price isn't always correlated to how good they are / how much they prepare the lesson.

14 April 2025
Unprompted review
Rated 5 out of 5 stars

It was easy to find a teacher who…

It was easy to find a teacher who suited my individual needs, and after 15 lessons, I can clearly see my own progress. However, I find the frequent price increases within the app to be frustrating and, at times, unfair.

14 April 2025
Unprompted review
Rated 5 out of 5 stars

HUGE BLESSING

I've been working for 2 years and it's an amazing company honestly, HUGE BLESSING, most of the students are from Spain

21 March 2025
Unprompted review
Rated 5 out of 5 stars

I just had my first English lesson on…

I just had my first English lesson on this platform with my teacher, Nad, and it was an amazing experience! I really enjoyed her teaching style, the way she made the lesson interactive, and the relaxed atmosphere she created. I felt comfortable speaking and learning, which gave me the confidence to continue. I can’t wait for my next lessons with her, and I highly recommend this site to anyone looking to learn English in a fun and effective way!

10 March 2025
Unprompted review

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