Classic Decoder Reviews 319

TrustScore 4 out of 5

4.1

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Rated 5 out of 5 stars

First, I came here by chance. The service, I used to rely upon before(CarF..x), didnt have the body/engine combo for the car I was looking to buy, which is strange, to say the least! Then I found thes... See more

Company replied

Rated 5 out of 5 stars

I didnt know this site existed until I wanted to sell my vehicle and the potential buyer enlightened me with this website, very informative about our car, history, etc. and now obtaining the window st... See more

Rated 1 out of 5 stars

It’s a scam. Not at advertised. No information- just “no problems found” after every line. I know it’s difficult to trace an 11 digit vin number from the 1940s but if you can’t do it don’t advertise t... See more

Rated 4 out of 5 stars

I came across this platform while searching for help with a car purchase, and I’m glad I did. The service was fast, reliable, and gave me confidence before making a decision. It provided an extra laye... See more

Company replied

Company details

  1. Car dealer
  2. Motor vehicle dealer
  3. Used car dealer
  4. Vehicle Inspection

Written by the company

Uncover the history and specifications of your classic vehicle with Classic Decoder. Get comprehensive classic VIN decoding, classic vehicle history reports, and classic build sheets all in one place. Trust the experts to preserve the legacy of your classic car.


Contact info

4.1

Great

TrustScore 4 out of 5

319 reviews

5-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 81% of negative reviews

Typically takes over 1 month to reply

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Rated 5 out of 5 stars

worked as promoted

7 May 2025
Unprompted review
Classic Decoder logo

Reply from Classic Decoder

Thank you for your feedback! We’re happy to hear our service worked as expected. If you need any further assistance, feel free to reach out.

Rated 3 out of 5 stars

Good service

Good service, efficient and reliable

5 May 2025
Unprompted review
Classic Decoder logo

Reply from Classic Decoder

Thank you for your kind words! We’re glad you found our service efficient and reliable. We’re always here to help whenever you need us.

Rated 5 out of 5 stars

Checking car history by VIN number

I was a about to buy a second had car but needed to check its history. I got really good insight of the car to decide whether to buy ut or not. This app is highly recommended to know the status of the car

8 May 2025
Unprompted review
Classic Decoder logo

Reply from Classic Decoder

Thank you for sharing your experience! We’re glad our service gave you the insight you needed to make an informed decision. Your recommendation means a lot to us. We’re here whenever you need to check a vehicle again.

Rated 5 out of 5 stars

Great websites!

8 May 2025
Unprompted review
Classic Decoder logo

Reply from Classic Decoder

Thank you for your kind words! We’re happy to hear you like our website. If you need any assistance, we’re always here to help.

Rated 1 out of 5 stars

Incorrect report

The vin information report had minimal details and the only detail provided (the engine size) was incorrect. I reported that and was told will receive a refund of payment.

4 May 2025
Unprompted review
Classic Decoder logo

Reply from Classic Decoder

We’re sorry to hear the report didn’t meet your expectations and contained incorrect information. Please reach out to us again via live chat on our website so we can ensure your refund is processed promptly. Your satisfaction is important to us, and we want to make this right.

Rated 1 out of 5 stars

Not trustworthy

Not to be trusted

25 April 2025
Unprompted review
Classic Decoder logo

Reply from Classic Decoder

We’re sorry to hear you feel that way. If you have any concerns or issues, please contact us via live chat on our website so we can address them directly and assist you.

Rated 1 out of 5 stars

Paid for incorrect report - Got accused of trying to steal a report! AVOID THIS COMPANY!

I paid $35 for a vehicle history report and build sheet. The car in question is a 2WD 1978 Blazer. The report and sticker I was sent was flat out wrong. Showed it as a 4wd (Clearly evident by VIN that it was 2WD). It also showed the incorrect vehicle for the header. I contacted them about the incorrect information and getting a refund. They gave me 2 credits. I told them I do not want credits I want an accurate report or my money back. No response. I filed a paypal dispute, and they have accused me of trying to get a free report or basically steal their subpar services. AVOID AT ALL COSTS!

3 April 2025
Unprompted review
Classic Decoder logo

Reply from Classic Decoder

We’re very sorry to hear about the incorrect report and the frustration it caused. This is not the experience we want for our customers. Please reach out to us again via live chat on our website so we can review your case thoroughly and work toward a resolution. Your satisfaction is very important to us, and we want to make things right.

Rated 1 out of 5 stars

This company fraudulently gives…

This company fraudulently gives information that they do not have I gave them a VIN it brought up the wrong vehicle I brought it up to a chat they then changed that name to the correct vehicle but it had the incorrect specs I subsequently ended up buying the service for $25 when I opened up the information it had absolutely zero information nothing about where it was registered nothing about who sold it nothing about the history not even a mileage report this vehicle was currently sold less than five six years ago so it should have at least showed that it did not this is called fraud I asked for a refund as their website shows 100% satisfaction guarantee they denied that luckily I paid through PayPal and PayPal refunded my money do not waste your money on this service You're not waste your time with this company they are taking your money at least Carfax was nice enough to say they didn't have any information

10 April 2025
Unprompted review
Classic Decoder logo

Reply from Classic Decoder

We’re very sorry to hear about your experience and understand your frustration. Providing accurate and complete information is our goal, and it’s clear we missed the mark here. Please reach out to us via live chat on our website so we can review your case and work to address your concerns directly. We appreciate your feedback and want to improve wherever possible.

Rated 5 out of 5 stars

Exactly what I needed

I was able to get exactly what I was looking for.. which is great, because I never received the information from the dealer.

8 April 2025
Unprompted review
Classic Decoder logo

Reply from Classic Decoder

Thank you for sharing your experience! We’re glad we could provide exactly what you were looking for, especially when the dealer couldn’t. If you need anything else, we’re always here to help.

Rated 5 out of 5 stars

Great Resource

Great resource for original car information. It provides helpful data on the car as originally sold. I would definitely use this service again.

18 February 2025
Unprompted review
Classic Decoder logo

Reply from Classic Decoder

Thank you for your kind feedback! We’re glad to hear you found our service a great resource for original car information. We look forward to assisting you again whenever you need.

Rated 5 out of 5 stars

Richard L was extremely helpful and…

Richard L was extremely helpful and knowledgeable. Appreciate the help

26 March 2025
Unprompted review
Classic Decoder logo

Reply from Classic Decoder

Thank you for your kind words! We’re thrilled to hear Richard L was helpful and knowledgeable during your experience. We’ll be sure to pass along your appreciation to him. If you need any further assistance, we’re always here to help.

Rated 5 out of 5 stars

Very easy to work with.

Very easy to work with.

26 March 2025
Unprompted review
Classic Decoder logo

Reply from Classic Decoder

Thank you for your feedback! We’re glad to hear you found us easy to work with. If you need anything else, just let us know.

Rated 5 out of 5 stars

I work in a dealership in Florida and…

I work in a dealership in Florida and you don’t know how many times I been struggling to get a window sticker for my customers, I found this website that has been a miracle and so helpfully for me, you can get luxury brands, national brands, foreign brands without no problem, I give them 5 stars with my eyes closed.

20 March 2025
Unprompted review
Rated 5 out of 5 stars

This is my first time selling a car and…

This is my first time selling a car and using this website and customer service made me feel at ease and comfortable to start the process. I can show the potential buyers the information they want and It is so much cheaper than the other sites. I highly recommend it!

15 March 2025
Unprompted review
Rated 5 out of 5 stars

Worth the money

Overall the process to obtain the report was easy and convenient. With it being cheaper then a carfax report it was a no brainer, giving the same information for half the price! Will recommend to friends moving forwards.

11 March 2025
Unprompted review

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