Classicline Insurance Reviews 593

TrustScore 5 out of 5

4.9

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, professionalism, and friendly demeanor, often highlighting their extensive knowledge and ability to tailor services to individual needs. The service is frequently described as excellent, efficient, and easy to deal with, with many appreciating the ability to speak directly with a person rather than automated systems. People also find the pricing to be very competitive and offer great value for money. However, some customers have noted that additional charges and premiums have been creeping in over time, occasionally rising more than inflation. While the agreed valuation process is simple, a few people felt the fee for this service was a bit high.

What people talk about most

Staff

Users describe positive interactions with staff. Customers consistently praise the staff for being friendly,... See more

Service

Reviewers highlight positive aspects of service. Customers consistently praise the helpfulness and... See more

Price

Customers consistently express satisfaction with the pricing, frequently describing it as competitive and... See more

Customer service

Clients share positive opinions on customer service. Reviewers consistently highlight the helpfulness,... See more

Value for money

Customers consistently report positive experiences with value for money. Many reviewers found the prices... See more

Based on these reviews

Rated 5 out of 5 stars

Driving an older "classic" is a lot of fun but can be expensive if sourcing original parts and finding an insurer who knows that old dosn't mean worthless. Classicline are the good guys as they make... See more

Rated 5 out of 5 stars

Very easy to deal with, very professional yet personable, make you feel like an individual rather then just another number on their books. After dealing with multiple insurance companies being rush... See more

Rated 5 out of 5 stars

Very good customer service, I am restring a VW Bay Window Van left hand drive so not your common vehicle. The young lady knew what to ask and was appreciative of the input needed at this end so ansked... See more

Rated 5 out of 5 stars

In short, the member of staff (Daisy) was absolutely wonderful in her mannerisms and knowledge. She made the whole experience slick, very humble and came up with the right policy for me. Quite the op... See more

Rated 4 out of 5 stars

Ive used Classic Line for a long time and their frontline staff make the business of renewing the policy very easy and pleasant. I’ve never had to make a claim so I don’t know what the backup is like.... See more

Rated 5 out of 5 stars

Arranged classic car insurance with Classicline for the first time - very refreshing not to be subjected to pressurised sales tactics as experienced with all the others who quoted. Rosie was very p... See more

Rated 5 out of 5 stars

The lady I spoke to was a genuinely nice, understanding human being with a personality, who spoke to me normally. Unfortunately, there was a glitch in their system, which she warned me of and when it... See more

Rated 5 out of 5 stars

The young lady that sorted my insurance out for me , sorry ,inever caught your name ,was very knowledgable and pleasant. Start to finish took about 15 minutes. As a first time Hotrod owner , I was exp... See more

Rated 5 out of 5 stars

This company always provides top level service and extremely competitive quotes for my classic porsche , the breakdown cover is also excellent as I had need to use it last year ! Also it’s not an onli... See more

Rated 5 out of 5 stars

Adam was very helpful, listened to & understood my requirements, and held details so when car was purchased, Insurance cover a formality-at a fair price, will use Classic line again, great service. I... See more

Rated 5 out of 5 stars

First class service over a number of years. You can actually talk with a person to discuss your needs, not going through automated chat lines like a number of insurance companies do . Well done would... See more

Rated 4 out of 5 stars

It is a simple, straightforward insurance for my classic car. Agreed value process is equally simple, although the fee is a tad high for what the process actually is. I am sure that it used to inc... See more

Rated 5 out of 5 stars

The 'phone was answered by a real (and delightful) person, rather than an AI machine. The lady I spoke to (Rhyannon?) was knowledgable, efficient, patient and courteous. The price quoted for m... See more

Rated 5 out of 5 stars

Thank you Daisy for making this transaction very easy. I purchased a classic car for myself. The person I purchased the vehicle from gave me a contact number for Classic Car Insurance. Contacted... See more

Rated 5 out of 5 stars

An efficient service with friendly knowledgeable staff, who suggest options to consider such as a combined insurance for two cars to run concurrently. This was appreciated. The quotes are very good pr... See more

Rated 5 out of 5 stars

Polite, well informed and humorous operative (sorry I can't recall his name) made insuring my Jeep a real pleasure. Your Company's product is exactly what I need and the price is very competitive. I'm... See more

Rated 5 out of 5 stars

ClassicLine has provided me with Fully Comprehensive, NCB Protected Insurance at a very fair premium, on my 1969 440ci Dodge Coronet SuperBee for five years. The company is understanding of the ne... See more

Rated 5 out of 5 stars

Absolutely brilliant, i was struggling to find brand new insurance on a car imported from the USA , Dodge charger hell cat SRT red eye! This was all new to us, also being left hand drive & it being a... See more

Rated 5 out of 5 stars

I got a price on line which was competitive so was surprised when Classicline phoned to say they thought they could possibly improve the quote, and they did even with agreed valuation. The lady I spok... See more

Rated 5 out of 5 stars

After buying my new 1930 Model A Hotrod with a big Chevy V8 engine I thought I would do some research to see who was coming out as a highly recommended insurer and Classicline were the company that... See more

Rated 5 out of 5 stars

I insured both of my classic cars yesterday and was very impressed with the help I recieved with Rosie on the phone.everything was explained and understood my requirements perfectly. The quotes where... See more

Rated 5 out of 5 stars

Having been with this company a number of years now it is, in my opinion, one of the best I have ever dealt with in over 50 years of insuring classic cars. Staff are always polite and cheerful over... See more

Rated 5 out of 5 stars

I had a fantastic experience insuring my Porsche Cayman R with ClassicLine insurance. Their staff are extremely polite, friendly and helpful and they dealt with my enquiry in a professional manner. T... See more

Rated 5 out of 5 stars

Brilliant price for my Porsche Boxster, £60 less than last year and includes full European Breakdown. Cheaper than my run around mazda CX5 ! Excellent communitcation and serve

Rated 5 out of 5 stars

I just renewed my Classicline policy for another year. Even with some changes to make, the process is always very simple. Staff are always friendly, knowledgeable, and efficient with getting things... See more

Rated 5 out of 5 stars

First time I've had to buy car insurance. My husband has used Classic Line for many years and always had good service, especially from Cheryl who is very knowledgeable and helpful.

Rated 5 out of 5 stars

Rhianna, was very helpful and knowledgable regards classic car insurance and also took the time and attempted to match a price on my standard car. Service and system seem very efficient and price w... See more

Rated 5 out of 5 stars

Having been with Classicline for a few years I can recommend them. Personal service, very good premiums, in fact this years renewal is less than last year. Always helpful and polite, and that's what c... See more

Rated 5 out of 5 stars

I would not now go to any other insurer for my classic car. Their terms are good and their customer care is excellent. Renewing my insurance policy by phone was made really easy due to the friendly... See more

Rated 5 out of 5 stars

ClassicLine understand the requirements of classic cars, and have served me well for many years. This prompted me to add my “every day” car, and get the same level of satisfaction and attention. My re... See more

Rated 5 out of 5 stars

Just a great understanding and service with a great price.. alway helpful and nothing to much for them . Highly recommend . And link to NSRA which is brilliant when iam insuring my 34 ford hot rod w... See more

Rated 5 out of 5 stars

This is the 6th year I've Insured my Classic with Classicline Insurance. They have always been polite and professional and are very competitive with their quotes. I also like the fact that the valuati... See more

Rated 5 out of 5 stars

The team make everything hassle free. Very friendly and excellent communications. They make you feel very welcome and that they really care and do appreciate your custom. Have been with this company m... See more

Rated 5 out of 5 stars

Having now insured my car with Classicline for the last 10 years, they have always been easy to talk to and have been able to answer any and all my questions. Renewal if the policy has always been sim... See more

Rated 5 out of 5 stars

Renewal quote good. Fast and easy payment on phone , young lady very pleasant to talk to far better than talking or keying in details to a robot. Keep it up Classicline , Well done.

Rated 5 out of 5 stars

I have been a customer of Classic line insurance for 10 years plus. They have always been quick honest and extremely helpful. They always do there upmost to get you the best deal and cover that suits... See more

Rated 5 out of 5 stars

I have just renewed my policy with Classicline insurance as I find them so professional and easy to deal with. They give confidence that should something untoward happen they would be there to assist... See more

Rated 5 out of 5 stars

Excellent service and policy. I have a 1995 Porsche 993 and this was the only company who would insure it with an agreed value and allow me to chose my repair garage and still have a premium under £50... See more

Rated 5 out of 5 stars

I got to talk to someone instead of a damn Chatbot. Helpful, understanding, informative and with a good clear voice so I never had to ask her to repeat herself. Thank you Rose.

Rated 5 out of 5 stars

Great to speak to a real person who was very helpful and easy to understand! Excellent service and half the cost of other insurers on a modified TVR. I have used Classic Line for many cars including s... See more

Rated 5 out of 5 stars

Very helpful friendly and patient, (well I am 70). They're price was cheaper than the comparison sites I contacted. I will use them again next year for my 2 motorbikes if I'm happy with the price.

Rated 5 out of 5 stars

Used them every year for all my classic insurances. Absolutely brilliant service and great to deal with. Best prices around too. Highly recommend by myself.

Rated 5 out of 5 stars

So quick and easy to renew my policy, nice to be able to speak to a human being while doing it too. Have had excellent no fuss experience all the time I have been dealing with Classicline. Will stay w... See more

Rated 5 out of 5 stars

I have used Classicline for over 30 years and they are absolutely superb. Nothing is too much trouble and everything is geared to make the whole process easy. Other insurance brokers could learn a th... See more

Rated 5 out of 5 stars

Very efficient and friendly. James was very helpful in guiding me to the process. Their price was also competitive and they clearly are specialists in classic car insurance.

Rated 5 out of 5 stars

Excellent service, I got straight through to a real person who was happy to answer any questions I had. Also I remain a customer because of your very competitive price!

Rated 5 out of 5 stars

Fortunately I have never had to make a claim. However, the service when setting up my insurance originally and when renewing is fabulous. Great job many thanks

Rated 5 out of 5 stars

I have used Classicline Insurance for a number of years and have always found them to be great value and excellent customer service . I would recommend them to my friends and family

Rated 4 out of 5 stars

I received a renewal quote, I phoned and told them I’d received a cheaper quote from another company. Classic Line reviews the quote removed some extras that I had asked for last year, although not ma... See more

Rated 5 out of 5 stars

ClassicLine dealt with my requirements quickly, with a very competitive quotation, processed and cover put in place immediately. This was all done without any long waiting in telephone queues or other... See more


Company details

  1. Insurance agency

Written by the company

Classicline Insurance is a classic car insurance broker run by specialists and enthusiasts. Get a bespoke, competitive quote that's as unique as your car.


Contact info

4.9

Excellent

TrustScore 5 out of 5

593 reviews

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Rated 5 out of 5 stars

Super helpful talked me through…

Super helpful talked me through everything and agreed value and private plate protection including breakdown and was significantly cheaper than FJ who I have been with for 20 years !

20 March 2026
Unprompted review
Rated 5 out of 5 stars

Very good customer service

Very good customer service, I am restring a VW Bay Window Van left hand drive so not your common vehicle. The young lady knew what to ask and was appreciative of the input needed at this end so ansked all the questions which needed asking. The computer in the office was accurate in assessing the vehicle and again all the correct questions asked. Its good from my point when the vehicle is correctly identified,

15 March 2026
Unprompted review
Rated 5 out of 5 stars

Quick friendly and easy to use

I find car insurance more stressful than moving house but they made it so easy. We got the quote a couple of days before, called back the day we were buying the car and it was done in a matter of minutes. Rosie was friendly, professional and quick. Everything was in my inbox in seconds.

21 February 2026
Unprompted review
Rated 5 out of 5 stars

Humans!

Competitive prices, good cover, and most of all you fairly quickly get through to a pleasant and helpful human being.

20 February 2026
Unprompted review
Rated 5 out of 5 stars

Very professional service

Great experience dealing with Classicline, very competitive on prices and have a good understanding of the classic car scene. My call was answered swiftly with no humdrum music and the staff were very aware as to my policy needs. Thanks

12 February 2026
Unprompted review

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