Booked end of tenancy cleaning plus carpet cleaning. Elin done such a good work, the house was never this clean before. He was very responsive via messages and updated me about finish time. He didn't... See more
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This company is an ABSOLUTE SCAM! Paid £200 for an end of tenancy clean and upon our checkout report was told the clean was done to a terrible standard and we would be charged again for another clean... See more
I found them online and although their trustpilot average point looks great the number of bad reviews worried me. Then i noticed these "bad reviews" were outdated. They quoted 50% cheaper than other c... See more
Company replied
Flawless from start to finish! A team of two cleaners arrived promptly and did everything according to their checklist which is quite comprehensive. Didn't mind to stay a bit longer just to ensure... See more
Company replied
Company details
- Cleaning Service
- also in
- Carpet cleaning service
- Curtain and upholstery cleaning service
- House cleaning service
- Upholstery cleaning service
About CITI CLEAN
Written by the company
We are Citi Clean, Professional End of Tenancy Cleaning Company operating in London since 2011. We are the only End of Tenancy Cleaning Company in London offering you 7 Days Guarantee! All our cleaners are fully trained, vetted and experienced and will do their best to get your property back to its former glory. We are well established and reputable end of tenancy cleaning company operating in London for more than a decade. We at Citi Clean are well aware of the requirements for inventory checks and our extensive end of tenancy cleaning checklist reflects the cleanliness standards required by major London letting agents. We are proud members of Federation of Master Cleaners, Domestic Cleaning Alliance, Bark.com, and have completed Professional Carpet Cleaning Course with NCCA.
Below are some of the reasons why you should choose us:
• NO VAT, NO Parking fees, NO Charges for Cleaning Materials and Equipment
• Fixed Fees NO hidden charges
• Highly Experienced and Trained Cleaning Teams
• Our Cleaning is Not Limited in Time
• Same Day Service Available
• We Clean the Oven as part of Our End of Tenancy Cleaning
• 7 Days GuaranteeContact info
2 Woodberry grove, North Finchley, N12 0DR, London, United Kingdom
- 020 3488 1686
- office@cleansimply.co.uk
- cleansimply.co.uk
4.3
Excellent
200 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Perfect cleaning… quick and clean…
27 January 2023
Unprompted review
Reply from CITI CLEAN
Dear Mohamed
Thank you very much for your positive comment. We hope you will soon trust our services again and we will be more than happy to assist you.
Kind Regards,
Citi Clean
Excellent Service
Just want to give a huge shout out to Citi Clean, yesterday they cleaned our house from top to bottom. Including carpets, oven and white goods. They were superb, efficient and very reasonable.
25 January 2023
Unprompted review
Reply from CITI CLEAN
Dear Wendy
Thank you very much for your positive comment. We hope you will soon trust our services again and we will be more than happy to assist you.
Kind Regards,
Citi Clean
Great service and end of tenancy…
Great service and end of tenancy cleaning
22 January 2023
Unprompted review
Reply from CITI CLEAN
Dear Emma
Thank you very much for your positive comment. We hope you will soon trust our services again and we will be more than happy to assist you.
Kind Regards,
Citi Clean
Perfect end of tenancy cleaning
Elin arrived on a Sunday morning for our end of tenancy clean, and was incredibly thorough and diligent, with a smile to boot.
Would highly recommend Elin to anybody else, and we expect to get back the full deposit as the place was sparkling clean.
15 January 2023
Unprompted review
Reply from CITI CLEAN
Dear Mike
Thank you very much for your positive comment. We hope you will soon trust our services again and we will be more than happy to assist you.
Kind Regards,
Citi Clean
5 stars!
Good thorough and efficient clean and lovely cleaner :) thank you !!
16 December 2022
Unprompted review
Reply from CITI CLEAN
Dear El
Thank you very much for your positive comment. We hope you will soon trust our services again and we will be more than happy to assist you.
Kind Regards,
Citi Clean
Really fantastic service from Citi…
Really fantastic service from Citi Clean. From the booking process to the cleaning, it was very professional. Maria, the professional cleaner did a fantastic job cleaning my flat after I had completed my End of Tenancy.
Would highly recommend if you’re looking for an affordable cleaning service. I found it quite difficult to find a service that was affordable and this was fantastic.
3 December 2022
Unprompted review
Reply from CITI CLEAN
Dear Nicholas
Thank you very much for your positive comment. We hope you will soon trust our services again and we will be more than happy to assist you.
Kind Regards,
Citi Clean
End of tenancy clean
I used Citiclean to carry out my end of tenancy clean. Elin’s service was impeccable and he was incredibly polite and respectful in our home. I would have no hesitation in recommending this company and Elin’s service.
1 November 2022
Unprompted review
Reply from CITI CLEAN
Dear Sian
Thank you very much for your positive comment. We hope you will soon trust our services again and we will be more than happy to assist you.
Kind Regards,
Citi Clean
We used Citiclean for a moving out…
We used Citiclean for a moving out professional clean.
George arrived on time and paid attention to detail, taking his time cleaning.
Great value for money. Beats other companies charging almost double. Well done 👍🏻👍🏻
24 October 2022
Unprompted review
Reply from CITI CLEAN
Dear Francesca
Thank you very much for your positive comment. We hope you will soon trust our services again and we will be more than happy to assist you.
Kind Regards,
Citi Clean
End of tenancy clean
We used citi clean for an end of tenancy clean. They were extremely thorough and the whole process was very easy, definitely recommend!
22 October 2022
Unprompted review
Reply from CITI CLEAN
Dear Laura
Thank you very much for your positive comment. We hope you will soon trust our services again and we will be more than happy to assist you.
Kind Regards,
Citi Clean
Really fantastic experience
Really fantastic experience
Very professional cleaning
21 October 2022
Unprompted review
Reply from CITI CLEAN
Dear Sherry
Thank you very much for your positive comment. We hope you will soon trust our services again and we will be more than happy to assist you.
Kind Regards,
Citi Clean
Great professionals and service.
Great professionals and service from Elin and Zornica.
3 October 2022
Unprompted review
Reply from CITI CLEAN
Dear Fred
Thank you very much for your positive comment. We hope you will soon trust our services again and we will be more than happy to assist you.
Kind Regards,
Citi Clean
Amazing service great price
I found them online and although their trustpilot average point looks great the number of bad reviews worried me. Then i noticed these "bad reviews" were outdated. They quoted 50% cheaper than other companies and i gave them a chance. The cleaning was amazing and agency did not ask anything further. I definetly use their service again. Thx
18 July 2022
Unprompted review
Reply from CITI CLEAN
Dear Mehmet
Thank you very much for your positive comment. We hope you will soon trust our services again and we will be more than happy to assist you.
Kind Regards,
Citi Clean
Did really great job
Did really great job! All the troublesome areas were perfectly clean. On time and friendly!
16 August 2022
Unprompted review
Reply from CITI CLEAN
Dear Rhiann
Thank you very much for your positive comment. We hope you will soon trust our services again and we will be more than happy to assist you.
Kind Regards,
Citi Clean
Elin was very good and I would…
Elin was very good and I would definitely recommend him!!
5 August 2022
Unprompted review
Reply from CITI CLEAN
Dear Katerina
Thank you very much for your positive comment. We hope you will soon trust our services again and we will be more than happy to assist you.
Kind Regards,
Citi Clean
Elin was great
Elin was great. Did such a great job that the property agents were also very impressed
Would definitely recommend
29 July 2022
Unprompted review
Reply from CITI CLEAN
Dear Tanmay
Thank you very much for your positive comment. We hope you will soon trust our services again and we will be more than happy to assist you.
Kind Regards,
Citi Clean
Very clean n on time excellent services
23 July 2022
Unprompted review
Reply from CITI CLEAN
Dear Cheryl
Thank you very much for your positive comment. We hope you will soon trust our services again and we will be more than happy to assist you.
Kind Regards,
Citi Clean
Great timing
Great timing, great experience, the staff are so friendly and nice
28 May 2022
Unprompted review
Reply from CITI CLEAN
Dear Boremir
Thank you very much for your positive comment. We hope you will soon trust our services again and we will be more than happy to assist you.
Kind Regards,
Citi Clean
Excellent job!
22 May 2022
Unprompted review
Reply from CITI CLEAN
Dear Jamie
Thank you very much for your positive comment. We hope you will soon trust our services again and we will be more than happy to assist you.
Kind Regards,
Citi Clean
Great experience
Great experience, very impressed with how clean everything was.
19 May 2022
Unprompted review
Reply from CITI CLEAN
Dear Tamlyn
Thank you very much for your positive comment. We hope you will soon trust our services again and we will be more than happy to assist you.
Kind Regards,
Citi Clean
Perfect cleaning
17 May 2022
Unprompted review
Reply from CITI CLEAN
Dear Liang
Thank you very much for your positive comment. We hope you will soon trust our services again and we will be more than happy to assist you.
Kind Regards,
Citi Clean
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