ClearSale Reviews 180

TrustScore 4 out of 5

3.8

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Rated 5 out of 5 stars

We've been working with Clearsale for over a year now and are very pleased with their services. Their analyzation process is fast, they are very quick to respond to any special needs or questions, and... See more

Rated 1 out of 5 stars

Unhelpful, terrible support - and they’re gaming the trustpilot system… they used to have 2.2/5 stars but somehow are 4/5 now? Something is fishy here. They don’t provide anything better than Shopi... See more

Company replied

Rated 5 out of 5 stars

I had a great experience with ClearSale. The process was smooth, transparent, and fast, and everything worked exactly as expected. Their fraud prevention checks were efficient and didn’t create unn... See more

Rated 4 out of 5 stars

Good system but needs some work Overall I find Clearsale a good investment for my business. However, the user interface needs improving. In particular the process for uploading a chargeback.... See more

Company details

  1. Ecommerce solution provider
  2. Business-to-Business service

About ClearSale

Written by the company

ClearSale offers the most complete ecommerce fraud protection, combining cutting-edge statistical technology with the world’s largest team of specialized fraud analysts for a balanced, comprehensive, real-world approach. Trusted by over 10,000 customers worldwide and touting a 99% retention rate, ClearSale is the first company to offer chargeback guarantees and the largest company focused on global card-not-present fraud prevention. ClearSale helps businesses prevent fraudulent chargebacks without interfering with the online shopping experience. As a result, clients can sell more, safely, even in dynamic or challenging international markets.
Protect your ecommerce, now.

Contact info

3.8

Great

TrustScore 4 out of 5

180 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

We are a new customer

We are a new customer. Clear-Sale has been very helpful getting us started, resolved any potential issues immediately, and been very accessible. They even recommended a software partner to assist us in fixing some of our website issues.

16 August 2017
Unprompted review
Rated 5 out of 5 stars

Excellent Service & Staff

Quick approvals with excellent service! The staff is very prompt in replying to emails or answering questions on why orders are declined. I would recommend ClearSale to any e-commerce store owner.

16 August 2017
Unprompted review
Rated 5 out of 5 stars

Very pleased with their services!

We've been working with Clearsale for over a year now and are very pleased with their services. Their analyzation process is fast, they are very quick to respond to any special needs or questions, and we've enjoyed working with them! We used to do our own fraud prevention but it's better having a team to review orders with all their resources, which are more extensive than our own.

16 August 2017
Unprompted review
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